Enjoy your visit to Celaya with a stay at DoubleTree by Hilton Celaya. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Diego, which serves local cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a 24-hour fitness center, and a children's pool are other highlights at this Art Deco hotel. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
134 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–noon
Diego - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 10 to 12 per person
Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 10.0 per night
Airport shuttle for children between the ages of 1 and 18 costs USD 40 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
DoubleTree by Hilton Celaya Hotel
DoubleTree by Hilton Celaya Celaya
DoubleTree by Hilton Celaya Hotel Celaya
Frequently asked questions
Does DoubleTree by Hilton Celaya offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Celaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Celaya?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Celaya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Celaya?
Yes, there's free self parking.
Is airport shuttle service offered by DoubleTree by Hilton Celaya?
Yes, an airport shuttle is available. The charge is USD 40 per person one-way.
What are the check-in and check-out times at DoubleTree by Hilton Celaya?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at DoubleTree by Hilton Celaya?
No, this hotel doesn't have a casino, but Big Bola Casinos Celaya (6-min drive) is nearby.
What is there to do at DoubleTree by Hilton Celaya and nearby?
Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area.
Are there restaurants at or near DoubleTree by Hilton Celaya?
Yes, Diego offers local cuisine.
DoubleTree by Hilton Celaya Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
2/10 Poor
13 November 2024
sergio
sergio, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Love it very comfortable, clean food is delicious. No complaints about this place highly recommend
Ignacio
Ignacio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
cesar carlos
cesar carlos, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Hotel hallways and hotel rooms smell awful. Could smell better like odorant or cleaning products.
Andrea
Andrea, 1-night family trip
Verified Expedia guest review
8/10 Very good
2 September 2024
The hotel and restaurant staff was serviceable, attentive and kind. The hotel amenities are ok. Pretty hotel but smells kinda weird. Hotel hallways smell awful the moment you step out of the elevator and the room smells off.
Andrea
Andrea, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 August 2024
URIEL
URIEL, 1-night family trip
Verified Hotels.com guest review
6/10 Good
19 August 2024
It felt pretty standard. The in-room service was ok but the buffet food quality was frankly poor. Fruit gone bad, egg was dry and over cooked and the bread was not fresh.
Otherwise, the staff was friendly and did their best to provide a good experience. The restaurant's manager did a superb job in accommodating a table for a big group.
FRANCISCO
FRANCISCO, 1-night family trip
Verified Expedia guest review
4/10 Fair
31 July 2024
The hotel was amazing and enjoyed my time there until I had to leave a day early due to my safety. I asked for a refund for the nights I left early and did not received the refund.
Jon
Jon, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
28 July 2024
Allan
Allan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
RAFAEL
RAFAEL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2024
Santiago
Santiago, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 July 2024
eugenia g
eugenia g, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2024
Miguel
Miguel, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
21 June 2024
Reyna
Reyna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Marcelino
Marcelino, 6-night trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
Estancia en Celaya
Excelente hotel, muy buen servicio. Ampliamente recomendable
Jorge
Jorge, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 June 2024
Súper cómodo, limpio, la piscina súper.
Blanca
Blanca, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 June 2024
Was great
Blanca
Blanca, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
El hotel está en excelente estado,el personal de restaurante muy bien, creo que falta mejorar el servicio del personal de recepción
Cynthia
Cynthia, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Excelente
Todo excelente
Luis Jorge
Luis Jorge, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
24 May 2024
Comfortable
JESUS
JESUS, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 May 2024
Satoshi
Satoshi, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
7 May 2024
Eduardo
Eduardo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 April 2024
Staff was courteous. Our room was spacious and included a comfortable bed. I will defy stay here next time I am in Celaya.