Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
What's nearby
Mercado 23 - 7 min walk
Benito Juarez Municipal Building - 10 min walk
Las Palapas Park - 13 min walk
Plaza 28 - 3 min drive
Ultramar Ferry Puerto Juárez - 4 min drive
Getting around
Cancun Intl. Airport (CUN) - 21 min drive
Airport shuttle (surcharge)
Restaurants
La Suegra - 8 min walk
McDonald's - 9 min walk
Taqueria Coapenitos - 4 min walk
Ty-Coz - 8 min walk
Yamamoto - 8 min walk
About this property
Adhara Hacienda Cancun
At Adhara Hacienda Cancun, you'll be just a 5-minute drive from Plaza 28 and Plaza Las Americas. Guests can take a dip in the outdoor pool or grab a bite to eat at El Alhena, which serves breakfast, lunch, and dinner. A poolside bar, a 24-hour health club, and a fitness center are other highlights. Fellow travelers love the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
174 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered onsite self parking
Free onsite RV/bus/truck parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Playground
Children's menu
What to do
Beach nearby
Golfing nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1988
Safe-deposit box at front desk
Garden
24-hour health club
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
El Alhena - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio - This poolside bar serves light fare only.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 220 to 220 for adults, and MXN 220 to 220 for children
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for MXN 180 per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun
Frequently asked questions
Does Adhara Hacienda Cancun offer free cancellation for a full refund?
Yes, Adhara Hacienda Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Adhara Hacienda Cancun?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Adhara Hacienda Cancun?
Sorry, pets aren't allowed.
Is parking offered on site at Adhara Hacienda Cancun?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Adhara Hacienda Cancun?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Adhara Hacienda Cancun?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 1 PM. Contactless check-in and check-out are available.
Is there an onsite casino at Adhara Hacienda Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Codere Casino Paseo Cancun (4-min drive) are both nearby.
What is there to do at Adhara Hacienda Cancun and nearby?
Adhara Hacienda Cancun has an outdoor pool and a 24-hour health club, as well as a garden.
Are there restaurants at or near Adhara Hacienda Cancun?
Yes, El Alhena offers poolside dining.
What's the area around Adhara Hacienda Cancun like?
Adhara Hacienda Cancun is in Downtown Cancun, a short 10-minute walk from Benito Juarez Municipal Building and 13 minutes' walk from Las Palapas Park.
Adhara Hacienda Cancun Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
3 November 2024
Martin
Martin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
María
María, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
RAFAEL
RAFAEL, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 August 2024
Increible lugar!
Excelente lugar como estancia en cancun a buen precio!
Juan
Juan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2024
Nice staff, loved the firm mattresses and fantastic breakfasts
Mohammad
Mohammad, 3-night trip
Verified Expedia guest review
6/10 Good
4 August 2024
No actual restaurant as advertised, certain staff were unfriendly and uninviting. Pool was fine as was room upkeep. More water should have been provided to guests without charge.
esther
esther, 7-night family trip
Verified Orbitz guest review
8/10 Very good
4 August 2024
We overall loved our stay here. Pool was great, rooms too. Excellent room cleaning though we had to request 3rd towels/water/cup/glass for the three of us. Restaurant was great at breakfast but only served poolside food for lunch and dinner. Our first impression was that front staff are rude and not welcoming. Didn’t matter in the end as others were very helpful. Lots of pool
Towels available. We liked being able
To walk to ADO bus station and local restaurants too. I would stay here again hoping the front staff can match the fine quality of the rest of the hotel.
Lisa
Lisa, 5-night family trip
Verified Expedia guest review
2/10 Poor
28 July 2024
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2024
Walking distance to public transportation
Mariela
Mariela, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
Marcela
Marcela, 2-night trip
Verified Expedia guest review
6/10 Good
6 July 2024
No towels available. At. All. Found this out after we checked in and wanted to take our showers before headed back to USA the following morning. Screaming and yelling kids until 10pm was… fun? We think the only reason it stopped was due to a quick rainstorm. Then at 8am the next day we heard singing/music and what seemed like all the furniture in the room above us dragged around and around for 45 minutes. For a 1 night stay due to having to stay an extra day (Thanks Hurricane Beryl) at least the bed was comfortable although would’ve liked to sleep in until at least 8:30am. B’Fast was the highlight of the stay.
Marlo
Marlo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Omar
Omar, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Very clean & Safe, I will come back to next time
Kangho
Kangho, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Two days in Cancun
Good hotel, The bed was too hard. Also, The restaurants men needs to be a little more expanded. Breakfast was good. The luncheon dinner part of it was the limited menu because weather was pouring rain. It wasn’t easy to go out and find another place to eat. Location was good for me. It was near my office.
Michael
Michael, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
20 June 2024
maria
maria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Vladimir
Vladimir, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 June 2024
Vladimir
Vladimir, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 June 2024
This property needs improvement in the area of front desk customer service
Jorge
Jorge, 6-night romance trip
Verified Expedia guest review
8/10 Very good
6 June 2024
Outstanding buffet breakfast in restaurant which is otherwise closed. Lunch and dinner can be ordered from the poolside bar but a limited menu. Bar has only three beers, all in cans. Room: no fridge, poor lighting, comfy bed, no manual for TV. Good little gym.
John
John, 3-night trip
Verified Expedia guest review
2/10 Poor
24 May 2024
Karim
Karim, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2024
This is a beautiful old Spanish style hotel very beautiful abba amazing staff not far from the downtown strip. Amazing pool and swim up bar rooms were great as well. Are flight got canceled for two days and they really took care of us like family!
Lucas
Lucas, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Amazing staff, excellent location and facilities. Really enjoyed our stay!
Stefan
Stefan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
I give them 3 star
The hotel is clean, comfortable and friendly. Conveniently located a few minutes from the beach, with very good free breakfast.Their restaurant food is not good. We received more service and originality from street vendors. The hotel's nachos reminder me of Cheez Whiz. Other menu items were equally poor.
Hong
Hong, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 May 2024
My favorite hotel in Cancun. Breakfast buffet is excellent. Nice pool with a bar. Many amenities and a great price.
Oscar
Oscar, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 May 2024
We had a great time; nice room with a small fridge, a wonderful breakfast buffet, good coffee, and the pool was lovely. Staff were amazing.