JW Marriott Gold Coast Resort & Spa

Photo gallery for JW Marriott Gold Coast Resort & Spa

Lobby
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
2 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of JW Marriott Gold Coast Resort & Spa

JW Marriott Gold Coast Resort & Spa

5.0 star property
5-star beach hotel with pool bar, near Slingshot

9.0/10 Superb

993 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is ₹504
Price available on 18/09/2022
Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217
Main amenities
  • Daily housekeeping
  • Marina
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools and 2 spa tubs
  • Lazy river
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas
  • Beach towels
  • Valet parking
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Surfers Paradise
  • Slingshot - 8 min walk
  • Cavill Avenue - 14 min walk
  • Surfers Paradise Beach - 1 min drive
  • SkyPoint Observation Deck - 5 min drive
  • Gold Coast Convention and Exhibition Centre - 5 min drive
  • The Oasis - 5 min drive
  • Pacific Fair Shopping Centre - 14 min drive
  • Robina Town Centre - 21 min drive
  • Wet'n'Wild Gold Coast - 24 min drive
  • Warner Bros. Movie World - 20 min drive

Getting around

  • Coolangatta Airport (OOL) - 39 min drive
  • Helensvale Station - 21 min drive
  • Varsity Lakes Station - 23 min drive
  • Pimpana Ormeau Station - 24 min drive
  • Airport shuttle (surcharge)

About this property

JW Marriott Gold Coast Resort & Spa

5-star luxury hotel revitalized in 2020 and located in the heart of Surfers Paradise
Take advantage of a marina, a roundtrip airport shuttle, and a poolside bar at JW Marriott Gold Coast Resort & Spa. With a white sand beach, beach umbrellas, and beach towels, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the 2 hot tubs. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and garden views. Enjoy the gym, as well as activities like snorkeling and basketball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with a lazy river, a waterslide, and cabanas
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and valet parking (surcharge)
  • An electric car charging station, water sports equipment, and concierge services
  • Express check-out, a porter/bellhop, and express check-in
  • Guest reviews say great things about the dining options
Room features
All guestrooms at JW Marriott Gold Coast Resort & Spa include perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, balconies, and coffee/tea makers

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 223 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (AUD 24 per day; includes in/out privileges)
  • Covered onsite valet parking (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 mi (AUD 5 per day)

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children stay free
  • Waterslide
  • Lazy river
  • Playground
  • Supervised childcare
  • Children's menu
  • Children's games

What to do

  • Basketball
  • Snorkeling
  • Shopping
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference center (1445 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Bicycle parking
  • Lazy river
  • Marina
  • 2 spa tubs
  • 2 outdoor tennis courts
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Bulgarian
  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Macedonian
  • Portuguese
  • Russian
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
  • Mobile key entry
  • Restaurant dining guide

Special features

Dining

Citrique - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Misono - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.
Chapter & Verse - Overlooking the pool and garden, this family restaurant specializes in local cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pool Pavillion - This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Whisky Bar - This bar specializes in Japanese cuisine. Open select days.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 49.50 for adults and AUD 25 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 75.0 per night

Parking

  • Covered self parking costs AUD 24 per day with in/out privileges
  • Covered valet parking costs AUD 35 per day with in/out privileges
  • Parking is available offsite and costs AUD 5 per day (0.6 mi away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel
Jw Marriott Gold Coast & Spa
Surfers Paradise Marriott Resort Spa
JW Marriott Gold Coast Resort & Spa Hotel
JW Marriott Gold Coast Resort & Spa Surfers Paradise
JW Marriott Gold Coast Resort & Spa Hotel Surfers Paradise

Frequently asked questions

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Professional and friendly staff, great facilities.
Niti, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best Ever
Absolutely amazing, the staff were so kind and very helpful. Love this place. We will definitely be back
Eryn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel for a family break, staff all super friendly and helpful and the children are really taken care of. Brilliant pool with lots of different areas to explore. Great location, only two stops on the tram from Cavill Avenue so plenty to do on your doorstep but also peaceful at night away from the main drag. We will definitely be back.
Stacey, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

UNBELIEAVABLE! The food, the staff, the pool, the rooms. 20/10. See you next year JW Mariott.
Matthew, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rony, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place
Damian, 10-night family trip
Verified Wotif guest review

10/10 Exceptional

Overall excellent hotel. Its a bit odd that a 5 star hotel charges extra for barista coffee despite paying for the buffet. I am not used to that at 5 star hotels around the world.
RAJA, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Such a great family resort from the activities to the free icy poles at the pool. The pool itself is amazing - very tranquil and like you’re on a tropical island. The hotel looks amazing (first time there since the refurbishment), and the staff were fantastic. Made a fuss of my son for his birthday which was greatly appreciated.
Natalie, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Kwok Keung, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ted, 5-night trip
Verified Expedia guest review