Destination
Guests
All properties in Palo Alto, California, United States of America

Crowne Plaza Cabana, Palo Alto, an IHG Hotel

3.5-star hotel in Palo Alto with outdoor pool and restaurant

  • Free WiFi and free parking
From
Rs6,631

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 59.
1 / 59Pool
8.6.Fabulous.
  • The staff were very friendly and helpful We really enjoyed our stay and would stay again…

    May 10, 2021

  • Nice clean hotel. The only option on here was for an accessibility room. I called hotel…

    May 8, 2021

See all 432 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 195 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Free toiletries
  • Terrace

What’s around

  • San Antonio Shopping Center - 15 min walk
  • Rengstorff Park - 34 min walk
  • Los Altos History Museum - 38 min walk
  • Charleston Plaza - 45 min walk
  • Googleplex - 3 mi / 4.8 km
  • Mountain View Center for the Performing Arts - 2.6 mi / 4.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 2 Queen Beds, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Sunset)
  • Room, 1 King Bed, Non Smoking, Poolside (Cabana)
  • Room, 2 Queen Beds, Non Smoking, Poolside (CABANA)
  • Standard Room
  • Deluxe Room
  • Suite, 1 King Bed, Non Smoking (Cabana Whirlpool)
  • Suite, 1 King Bed, Non Smoking (Beatles)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)
  • Suite, 1 King Bed, Non Smoking

Location

  • San Antonio Shopping Center - 15 min walk
  • Rengstorff Park - 34 min walk
  • Los Altos History Museum - 38 min walk

What’s around

Landmarks

  • San Antonio Shopping Center - 15 min walk
  • Rengstorff Park - 34 min walk
  • Los Altos History Museum - 38 min walk
  • Charleston Plaza - 45 min walk
  • Googleplex - 3 mi / 4.8 km
  • Mountain View Center for the Performing Arts - 2.6 mi / 4.3 km
  • Stanford Stadium - 3.1 mi / 5 km
  • Shoreline Amphitheatre - 3.7 mi / 6 km
  • Computer History Museum - 3.9 mi / 6.2 km
  • Stanford University - 7.5 mi / 12 km
  • Stanford University Medical Center - 7.5 mi / 12.1 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive
  • San Francisco International Airport (SFO) - 30 min drive
  • Oakland Intl. Airport (OAK) - 47 min drive
  • San Antonio Station - 20 min walk
  • California Ave Station - 5 min drive
  • Mountain View Station - 6 min drive
  • Free area shuttle
  • Free train station drop-off
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Up to 55 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free train station drop-off from 8:00 AM to 11:00 PM

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Pool sun loungers
  • Pool umbrellas

Working away

  • 24-hour business center
  • Number of meeting rooms - 14
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Small print

Also known as

  • Cabana Crowne Plaza
  • Palo Alto Crowne Plaza Cabana
  • Crowne Plaza Cabana Palo Alto Hotel
  • Crowne Plaza Cabana Palo Alto
  • Crowne Plaza Cabana, Palo Alto, an IHG Hotel Hotel
  • Crowne Plaza Cabana, Palo Alto, an IHG Hotel Palo Alto
  • Crowne Plaza Cabana, Palo Alto, an IHG Hotel Hotel Palo Alto
  • Cabana Crowne Plaza Palo Alto
  • Cabana Palo Alto
  • Crowne Plaza Cabana
  • Crowne Plaza Cabana Hotel
  • Crowne Plaza Cabana Hotel Palo Alto
  • Crowne Plaza Cabana Palo Alto
  • Crowne Plaza Palo Alto Cabana
  • Palo Alto Cabana

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between USD 12 and USD 32 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: USD 50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Cabana, Palo Alto, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - 3 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, 4290 Bistro Bar. Nearby restaurants include Dinah's Poolside Restaurant (4-min walk), Hobee's Restaurant (4-min walk), and A Good Morning (9-min walk).
  • Have fun with activities like cycling, hiking, and rock climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Crowne Plaza Cabana, Palo Alto, an IHG Hotel also has a 24-hour fitness center.
8.6.Fabulous.
  • 4.0.Fair

    Surprisedly Disappointed!

    I have stayed at embassy suites cabana many times. For a hotel that was 1/3 full that my son and I were in the smallest room with a beautiful fire of Kitchen exhaust vent. The shower made so much noise i could have user ear plugs. The staff is normally smiling being helpful, I received not even a hello.

    Jose, 1 night family trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great

    comfy bed, clean and spacious.

    Jennifer, 1 night family trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Website not up to date. Staff not particularly friendly. Whole floor smelled like weed. Dirty floors/towels in room. Constantly very loud in room - maybe we were next to a utility room or something. Paid extra for breakfast to be included. Breakfast is available for only 2 hours and options are incredibly limited (0 vegan options). Will not be returning.

    1 night business trip, Feb 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly and helpful staff took our luggage from parking lot to our room. Room was very clean and comfortable.

    1 night business trip, Jan 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff member at the desk was very polite. He did let us know the coffee pots and hair dryers had been taken out of the room but if we wanted them they could bring them back in. Room was very clean and the hotel is quiet.

    Lesley, 1 night business trip, Jan 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Best hotel & staff ever!!!

    The staff are all very kind, accommodating, helpful, professional, excellent customer service... thanks to all for making our stay worthwhile & awesome. Rooms are superbly clean & amenities are the best. We are returning customers & you can decide why we keep on going back, although there’s lots of hotels nearby. You can never go wrong when you book at this hotel. Location is perfectly close to whatever you need. They follow & obey the safety guidelines mandated by the state & county regarding the safety of everyone during these pandemic times. They are well informed about the current laws & sees to it that everyone is aware of the CDC guidelines & safety measures especially these times. I will highly recommend this hotel for future customers. My overall rating is exceptional. Only downside at this time are restaurants within the hotel are close & no breakfast is being served, which is totally understandable during these times. How I wish it’ll be better next year. My advice to you future customers of this hotel, go for it & I guarantee you’ll never regret your stay with them. Be it business, personal, family, social or whatever, you will be amazed & awed as we are. Remember to wear your masks, hand sanitizers are available everywhere... and of course social distancing. For the safety of everyone please be truthful and honest if you have the symptoms, for everyone’s safety including yours. Take care & be safe out there. Huge thanks to all the staff, front desk & housekeeping.

    Maria, 2 night trip, Dec 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Price was practical for a great location.. All Staff Employees are marvelous! Great customer service It is an old hotel. It was a modern back in mid 2000 U use to recommend it to my SAP Colleagues

    Maximilliane, 1 night business trip, Nov 17, 2020

    Verified Expedia guest review

  • 6.0.Good

    No view in room since they are painting the wall.

    There was no indication that they are painting on the wall outside at the time I booked the rooms. There was no view at all since it was all covered with plastic film. Not pleasing to see all the dirt that is trapped on the outside and felt like a prison since there was nothing to see at all. Furnitures seems outdated but I guess they want to keep the cabana feel. Closet is somehow in the bathroom which is kind of weird. I booked two rooms. One TV stand comes with some sliding door that almost fell onto my toddler while the other room doesn’t even have the sliding door at all. I think it is common enough for the sliding problem that I am not surprised they actually removed them. No one swims in the pool since the weather is cold but there was a lot of fallen leaves which prompted to think they don’t maintain it often. Hotel came with breakfast but the menu needed to be better. After turning in our orders the night before, we got calls like 15 minutes before our schedule time to request us how we wanted the eggs to be cooked? They should have indicated on the menu to prevent the waste of time to confirm customers’ request in my opinion.

    Shirley, 1 night family trip, Nov 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice and comfy room

    The room was really nice and clean but the windows were covered in some film so we had no view whatsoever sort of felt cave like they should take that stuff off. We also had problems with the keys not working correctly and had to change rooms before we even got her first one in that instance the door didn’t lock all the way. Room813 was The second room we were assigned to and again had trouble with the keys and actually even locking the door and closing is behind us

    Margaret, 1 night family trip, Nov 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Pleasant stay!

    Nice hotel! Clean and not too many guest. Pool was open so it was nice to go hang by the pool for a bit. We were bummed to lean that the gym and the sauna were closed. 🙁 Our room was clean and comfortable!

    Maria, 1 night family trip, Oct 22, 2020

    Verified Hotels.com guest review

See all 432 reviews