Service is terrible. We had several nights and had to change rooms. The hotel instead of swapping us when the room was ready, made us check out, wait 4 hours and then check back in again. Instead of letting us stay in the room until the other was ready, or getting the other ready first? We stayed for a week and that was the treatment we received. In addition, the front desk lady sold us a tour for a certain hour then said it was an hour later than originally stated which was a time that didn’t work for us. We requested a refund, or a change for the following day and she said that wasn’t an option. The stated the only option was to swap for a different tour… one that was substantially more expensive. Thanks! Oh, and it was blatantly obvious that she was taking a cut for her own pocket from the tour company. As for the rooms, they’re very crammed, no towels were in the room Int’l we requested, only one pillow per bed and there was an empty tube of lubricant on the bed when we arrived-yuck! Great location if you want to be in the action (very very loud).