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Hotel Kaiserhof Wien

4.0 star property
Hotel with spa, near St. Charles Church

Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Lobby lounge
Restaurant
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Living area
In the heart of Vienna, Hotel Kaiserhof Wien offers a serene retreat with its eco-friendly charm. Unwind at Spabereich, explore the nearby Naschmarkt and Vienna University of Technology, or cozy up by the lobby fireplace. With a coffee shop/cafe and helpful multilingual staff on hand to assist you.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Connecting rooms available
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Double or Twin Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Business Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Business Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Living area

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
Frankenberggasse 10, Vienna, Vienna, 1040

What's nearby

  • Naschmarkt - 5 min walk - 0.4 km
  • Vienna State Opera - 9 min walk - 0.8 km
  • Belvedere - 10 min walk - 0.8 km
  • Hofburg Imperial Palace - 11 min walk - 0.9 km
  • St. Stephen's Cathedral - 19 min walk - 1.6 km

Getting around

  • Vienna International Airport (VIE) - 28 min drive
  • Vienna (XWC-Vienna Central Station) - 22 min walk
  • Vienna Central Station - 22 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 22 min walk
  • Resselgasse Station - 3 min walk
  • Paulanergasse Station - 5 min walk
  • Taubstummengasse U-Bahn - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kaffeefabrik - ‬4 min walk
  • ‪Matcha Komachi - ‬4 min walk
  • ‪Pizzeria Riva Favorita - ‬3 min walk
  • ‪Fein Essen - ‬2 min walk
  • ‪Blueorange Coffee & Bagel - ‬4 min walk

About this property

Hotel Kaiserhof Wien

When you stay at Hotel Kaiserhof Wien, you'll be in a great location, within just a 10-minute walk of Naschmarkt and Vienna State Opera. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. This eco-certified hotel also features a bar/lounge, a fitness center, and a sauna. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Resselgasse Station is 3 minutes and Paulanergasse Station is 5 minutes.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 74 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • On-site self-parking (EUR 26 per night)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Off-site parking nearby (EUR 26 per night; booking required)
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1896
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance
ROOM

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spabereich. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 29 per person
  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs EUR 55

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 26 per night
  • Parking is available nearby and costs EUR 26 per night (984 ft away)
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna
HELP_OUTLINE

Frequently asked questions

Does Hotel Kaiserhof Wien offer free cancellation for a full refund?

Yes, Hotel Kaiserhof Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Kaiserhof Wien?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Kaiserhof Wien?

Yes. Self parking costs EUR 26 per night. Parking spots may be limited.

Is airport shuttle service offered by Hotel Kaiserhof Wien?

Yes, an airport shuttle is available. The charge is EUR 55 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hotel Kaiserhof Wien?

No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.

What is there to do at Hotel Kaiserhof Wien and nearby?

Hotel Kaiserhof Wien has a spa and a steam room.

What's the area around Hotel Kaiserhof Wien like?

Hotel Kaiserhof Wien is in Wieden, a short 3-minute walk from Resselgasse Station and 9 minutes' walk from Vienna State Opera. Travelers give top marks for the hotel's prime location.

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Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Location
Walking
Restaurant
Bar
Attraction
Elevator
Bed

What guests liked

  • The breakfast buffet offered a wide selection of options and was of a high standard. (77 reviews)
  • The property is within walking distance to many restaurants with plenty of options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Perfect Hotel in Vienna

Wonderful hotel, great breakfast, ideal location, friendly staff.
Shailesh, 3-night trip

10/10 Exceptional

Brilliant stay. Staff really helpful and location fantastic. Would recommend.
Jay, 2-night trip

10/10 Exceptional

Amazing breakfast, wonderfully kind service
Simona, 2-night trip

10/10 Exceptional

Great place to stay
Raymond James, 3-night trip

10/10 Exceptional

Great location, very cozy interior , great staff, good breakfast.
Sevinj, 2-night trip

10/10 Exceptional

All excellent. Helpfull staff, nice room, really

Excellent staff, nice rooms, clean and very silent!!!!
Mogens, 3-night trip

10/10 Exceptional

Excellent service, excellent hotel
Andrew, 3-night trip

10/10 Exceptional

This hotel is so thoughtful in all of their services. They truly go above and beyond. The breakfast is amazing with so many options, the room was great, they also have a steam and sauna room. Oh I cant forget the shoe shone machine which came in handy after long days of walking around in gardens from Palace visits. The staff was always pleasant and after staying there for 5 days, they truly helped in making a trip a memorable one. I highly recommend this hotel!
Chrislene, 5-night trip

10/10 Exceptional

Excellent staff, very clean hotel. Made to feel very welcome.
Stephen, 3-night trip

10/10 Exceptional

Very nice, food location, amazing breakfast!
Hannah, 4-night trip

10/10 Exceptional

It's an elegant hotel, evoking memories from old movies of Vienna. The staff were professional, polite, and very helpful. Convenient location, easy to get to historical center. Opera house is only a few minutes away. We enjoyed our stay very much.
Qin, 5-night trip

10/10 Exceptional

Great location, clean, nice staff, good breakfast
Hasan, 4-night trip

8/10 Very good

Varmest rekommendations

Nicely located hotel with old charm. Some issues with the booking but it was handled very good by the hotel who upgraded one of us and we got some complementary wine and cake. Warmest recommendations if you like a hotel with old charm and great location.
Rickard, 2-night trip

6/10 Good

Good breakfast and a nice building in a central location, welcome drinks, good wifi. On the first night there was no ventilation and no aircon and sleeping with open windows was on the noisy side. Although we contacted the reception, nothing happened until the following day when aircon worked very well.
Alexander, 2-night trip

10/10 Exceptional

Great brunch on Saturday morning
Paul, 1-night trip

10/10 Exceptional

Very central location. Great staff!
Ena, 3-night trip

10/10 Exceptional

Perfect location and clean

A delightful hotel. Clean, safe, easily walkable to the historic center and excellent public transport connections.
Thomas, 1-night trip

10/10 Exceptional

Very helpful staff, beautiful hotel and lovely breakfasts.
Nancy, 3-night trip

8/10 Very good

Close to the city center
Jennil, 2-night trip

10/10 Exceptional

Excellent hotel, service, and bteakfast
Laura, 3-night trip

10/10 Exceptional

Great location and friendly staff!
Lucy, 3-night trip

10/10 Exceptional

Great location!
Yunling, 1-night trip

8/10 Very good

Nice hotel, odd check in

Nice hotel but the check in was a little confusing. Nobody could check in early even though the rooms were clearly ready. The lobby was packed with everyone waiting to check in at exactly 3 pm
1-night trip

10/10 Exceptional

Great location, awesome breakfast

Conveniently located, great breakfast
David, 3-night trip

10/10 Exceptional

An excellent stay
Hui, 2-night trip