Escape to 12 Bees Hotel, near Playa del Carmen Main Beach, where you can unwind with a rooftop terrace and rejuvenate at the spa. Indulge in a manager's reception, grab a coffee at the shop/cafe or enjoy sun loungers by one of two outdoor pools.
VIP Access
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Connecting rooms available
Pool
24/7 front desk
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
2 outdoor pools
Rooftop terrace
Beach towels
Bar/lounge
Coffee shop/cafe
Business center
Theme park shuttle
Cruise ship terminal shuttle
Shopping center shuttle
Ferry terminal shuttle
Limo/town car service
For families (6)
Children stay free
Connecting/adjoining rooms available
Television
Terrace
Daily housekeeping
Blackout drapes/curtains
The current price is ₹4,134
₹4,134
₹5,243 total
includes taxes & fees
26 Mar - 27 Mar
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Family Room
Family Room
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
28 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds
View all photos for Standard Double Room, Multiple Beds
12 Bees Hotel features a rooftop terrace and puts you within a 10-minute walk of Quinta Avenida. You can indulge in facials or mani/pedis, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a bar/lounge, and a terrace. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
65 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Wheelchair-accessible parking on site
Transfers
Cruise terminal shuttle*
Ferry terminal shuttle*
Bus station shuttle*
Off-site
Shopping centre shuttle*
Theme park shuttle*
Other information
Designated smoking areas
No alcohol allowed on site
Property amenities
Food and drink
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free reception (select days)
Traveling with children
Children stay free (see details)
Children's menu
What to do
Boat tours nearby
Scuba diving nearby
Working away
Business center
Meeting room
Coworking spaces
Conference space
Services
24-hour front desk
Limo or town car service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Beach towels
Pool loungers
Facilities
Safe-deposit box at front desk
Rooftop terrace
2 outdoor pools
Reception hall
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Stair-free path to entrance
Pool access ramp on site
Room amenities
Be entertained
43-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
BEEBAR - This rooftop bar serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Fees & policies
Optional extras
Shopping center shuttle and theme park shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
12 Bees Hotel Hotel
12 Bees Hotel Playa del Carmen
12 Bees Hotel Hotel Playa del Carmen
Frequently asked questions
Does 12 Bees Hotel offer free cancellation for a full refund?
Yes, 12 Bees Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at 12 Bees Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at 12 Bees Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at 12 Bees Hotel?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at 12 Bees Hotel?
No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.
What is there to do at 12 Bees Hotel and nearby?
Have fun with nearby activities like boat tours, scuba diving, and swimming. Additional recreation nearby includes casino gaming. 12 Bees Hotel also has 2 outdoor pools.
What's the area around 12 Bees Hotel like?
12 Bees Hotel is in Downtown Playa del Carmen, a short 7-minute walk from Quinta Avenida and 15 minutes' walk from Playa del Carmen Main Beach.
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12 Bees Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
14 February 2025
Average hotel, nothing exceptional
Jamal
Jamal, 7-night trip
10/10 Exceptional
14 November 2024
Staff are very accommodating, room is clean and hotel located near shopping mall and supermarkets.
Arturo de Jesus
Arturo de Jesus, 1-night trip
8/10 Very good
26 January 2025
alright, but not special
Alright for the price, but service… especially in the restaurant/bar, was horrible. (I actually never even got service and left). Location good.
Andy
Andy, 1-night trip
8/10 Very good
6 January 2025
Good location. Walkable. Decent for the price
Room was a little musty but fine. Tried to order food in the restaurant and was told it was closed at 6pm!
Andy
Andy, 3-night trip
10/10 Exceptional
10 September 2024
A clean and friendly hotel right in the heart of Playa. Excellent wifi!
Scyi
Scyi, 7-night trip
6/10 Good
2 October 2024
It wasent super clean but the restaurant on third floor was very good amazing food definitely worth taking a look.
Benjamin
Benjamin, 2-night trip
8/10 Very good
7 April 2024
Good location an the food was pretty good
Damien
Damien, 7-night trip
10/10 Exceptional
6 March 2024
All in general was a great stay
Daniel
Daniel, 1-night trip
10/10 Exceptional
6 April 2024
Extremely well situated to all ur needs
Daniel
Daniel, 1-night trip
10/10 Exceptional
3 April 2024
Staff was great. Bar and restaurant staff were even better
Jason
Jason, 4-night trip
10/10 Exceptional
22 October 2024
Nothing
Marc
Marc, 1-night trip
8/10 Very good
27 November 2023
Best thing is that they have parking
Valentina
Valentina, 3-night trip
10/10 Exceptional
8 March 2023
Excellent Hotel
Erno
Erno, 7-night trip
10/10 Exceptional
27 February 2023
Good location good security nice rooms
rob
rob, 1-night trip
10/10 Exceptional
11 June 2024
This place is very clean and beautiful. Don't forget guest get a discount to eat at their top terrace. Just remind the person who rings you up.
NANCY
NANCY, 1-night trip
10/10 Exceptional
9 February 2024
Great staff! The library was unexpected but very was a nice feature!
Mail
Mail, 7-night trip
8/10 Very good
22 March 2024
Great staff! The roof top bar is legit! Pool, PingPong, and TVs.
Jason
Jason, 2-night trip
8/10 Very good
12 May 2024
This hotel had excellent wifi and was in the heart of the city. It took 15 minutes to walk to the beach and the Walmart was 2 blocks away. Aesthetically it’s quite brutalist but the staff are lovely.
Scyi
Scyi, 7-night trip
8/10 Very good
12 August 2022
Very nice place to relax love everyone
Vanessa
Vanessa, 2-night trip
8/10 Very good
16 November 2023
The property is good
nick
nick, 4-night trip
10/10 Exceptional
13 March 2023
Very clean, Good location, in downtown of playa del Carmen. It also has parking, a rooftop bar and restaurant
Cintia
Cintia, 1-night trip
8/10 Very good
29 September 2022
We liked it because its so close to la quinta avenida.
Its also close to restaurants and super markets
Jeanette
Jeanette, 2-night trip
10/10 Exceptional
21 October 2023
Nice affordable
We liked it it felt safe and convenient. Good wifi for my studies.
Sarai
Sarai, 1-night trip
10/10 Exceptional
29 March 2023
It was great so i stayed an extra day
DAVID
DAVID, 1-night trip
10/10 Exceptional
30 March 2023
Nice restaurant, clean, beautiful restaurant on rooftop with wonderful cappuccino's and the food is very good. Staff are very accommodating and nice.