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Best Western Empire Palace Hotel & Spa - Special Class

4.0 star property
Hotel with spa, near Bosphorus

Photo gallery for Best Western Empire Palace Hotel & Spa - Special Class

Aerial view
Garden
Interior
Turkish bath/hammam, body treatments, body scrubs
Lobby
Near Hagia Sophia and Grand Bazaar, Best Western Empire Palace Hotel & Spa - Special Class offers a tranquil retreat. Indulge in spa treatments like massages or unwind with garden views at Coffee House restaurant. With free in-room WiFi, a 24-hour front desk, and tour assistance, this upscale hotel provides convenience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Connecting rooms available
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is ₹7,163
₹8,022 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Map
Hocapasa Mah. Hudavendigar Cad. 17/19, Sirkeci, Old City Sultanahmet, Istanbul, Istanbul, 34110

What's nearby

  • Hagia Sophia - 11 min walk - 0.9 km
  • Grand Bazaar - 12 min walk - 1.0 km
  • Topkapi Palace - 12 min walk - 1.1 km
  • Blue Mosque - 18 min walk - 1.5 km
  • Galata Tower - 6 min drive - 3.6 km

Getting around

  • Istanbul Airport (IST) - 49 min drive
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 63 min drive
  • Sirkeci Marmaray Station - 1 min walk
  • Istanbul Cankurtaran Station - 14 min walk
  • Vezneciler Subway Station - 21 min walk
  • Sirkeci Station - 2 min walk
  • Gulhane Station - 3 min walk
  • Eminonu Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Roof Mezze 360 Restaurant - ‬1 min walk
  • ‪Red River Pub - ‬1 min walk
  • ‪Hotel Ipek Palas - ‬3 min walk
  • ‪The Coff's Sirkeci - ‬1 min walk
  • ‪Kervan Cafe - ‬2 min walk

About this property

Best Western Empire Palace Hotel & Spa - Special Class

Best Western Empire Palace Hotel & Spa - Special Class puts you in a great location, within just a 10-minute walk of Gülhane Park and Bosphorus. Guests can visit the spa to indulge in massages, body scrubs, or body treatments, and Coffee House serves breakfast, lunch, and dinner. A bar/lounge, a sauna, and a snack bar/deli are other highlights. Public transportation is just a short walk: Sirkeci Station is 2 minutes and Gulhane Station is 3 minutes.

Languages

English, Russian, Turkish

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets stay for free (dogs and cats only, 1 total, up to 7 kg per pet)
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Conference space (151 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Full-service spa
  • Sauna
  • Locally-owned & organized tours & activities
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive recycling policy
  • Lockers available
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 31
  • Accessible airport shuttle
  • 6 stairs to reach property

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Coffee House - Overlooking the garden, this bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of TRY 2500 per room (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for TRY 1500 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Property Registration Number 09615

Also known as

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Frequently asked questions

Are pets allowed at Best Western Empire Palace Hotel & Spa - Special Class?

Yes, cats and dogs stay free, with a limit of 1 total and maximum weight of 15 lbs per pet.

Is parking offered on site at Best Western Empire Palace Hotel & Spa - Special Class?

Sorry, there's no onsite parking at Best Western Empire Palace Hotel & Spa - Special Class.

Is airport shuttle service offered by Best Western Empire Palace Hotel & Spa - Special Class?

Yes, an airport shuttle is available. The charge is TRY 2500 per room one-way.

What are the check-in and check-out times at Best Western Empire Palace Hotel & Spa - Special Class?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Best Western Empire Palace Hotel & Spa - Special Class and nearby?

Best Western Empire Palace Hotel & Spa - Special Class has a spa and a Turkish bath, as well as a garden.

Are there restaurants at or near Best Western Empire Palace Hotel & Spa - Special Class?

Yes, Coffee House offers garden views.

What's the area around Best Western Empire Palace Hotel & Spa - Special Class like?

Best Western Empire Palace Hotel & Spa - Special Class is in Istanbul City Center, a short 2-minute walk from Sirkeci Station and 6 minutes' walk from Bosphorus.

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Best Western Empire Palace Hotel & Spa - Special Class Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Good hotel and very professional services.
Very nice hotel, service was very good and
Damien, 1-night trip

8/10 Very good

Great staff
Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend
Justin, 2-night trip

8/10 Very good

Good location
Good location nearby to all attractions and tram access.
Guru Prasad, 3-night trip

10/10 Exceptional

Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet AC in room was great, breakfast was good
AZZAM, 2-night trip

8/10 Very good

Staff very helpful. Tramline to n front of hotel is noisy and runs til mid nite and again at about 5 am. Close to s verbal sites
Elizabeth, 2-night trip

10/10 Exceptional

Everything was good. Excellent location and the staff also were friendly especially Mr Irfan
Norziha, 4-night trip

10/10 Exceptional

Great location. Friendly staff. Good food

10/10 Exceptional

Location
Jean Guy, 2-night trip

10/10 Exceptional

Staff was great and the gentleman who works at the counter was awesome.
Sarah, 3-night trip

10/10 Exceptional

We had a very good experience staying at this hotel. The staff were very friendly especially Mr Irfan who had helped us to maka our visit to Istanbul a memorable one. The breakfast was good too. Thank you
Norziha, 3-night trip

8/10 Very good

Excellent location. Nice staff. Good and big rooms.
Rami, 6-night trip

10/10 Exceptional

The location is great. and Staff are courtesy. Salim, the manager is very helpful to extend late check out and kindly to exchange local currency for us.
Joyce, 2-night trip

2/10 Poor

Very bare minimum facilities and staff
K, 2-night trip

8/10 Very good

The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.
zareena, 6-night trip

10/10 Exceptional

Great place to live …. Close to all attractions, walking distance to blue mosque, topkapi palace . Tram stat aoon was 2 min away . Surrounded by restaurants. Hotel staff was very helpful , excellent breakfast .
Ambreen, 3-night trip

6/10 Good

Room is small, very noisy at night when people slammed the door and talking in the hallway. Breakfast is so so.
Ngoc Minh, 3-night trip

2/10 Poor

Difficult to get to and bare minimum amenities
K, 1-night trip

6/10 Good

Convenient
Hotel convenient for Haggi Sofia and Blue Mosques. On tram route. Most things walkable. Plenty of restaurants in the area, hotel restaurant quite good. Wouldn't say this was a 4* hotel more a basic 3*
JULIE, 4-night trip

6/10 Good

Even though it was not cleanest place for me the staff made all the difference. I forgot my phone in the room and they were so trustworthy and caring with all the arrangements to send it back to my country. Forever grateful for that
Tammy, 3-night trip

2/10 Poor

Difficult to get to and terrible amenities
K, 2-night trip

6/10 Good

We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere
Ayesha Siddika, 4-night trip

2/10 Poor

Not to be confused with the Best Western hotel chain. It's just a name. Despite the friendliness of the staff, the Hotel does not meet the stated level and price. Noisy, everything is not fresh- furniture, rooms, not tasty in the restaurant.
Viktoriia, 2-night trip

2/10 Poor

Scammers
They’re scammers their information is misleading they’re not handicap friendly no facilities for handicaps. They’re not part of the best western chain since 2020 and yet still put the brand to the hotel.
Ruhaya, 5-night trip

6/10 Good

Noise from aircon/heater too loud and need to be turned off as disturbing one’s sleep. Also noise from restaurant below. Passageways to room cluttered and untidy everyday. Generally staff ok except one particular reception staff who was most sourpuss when we did not use any taxi service he offered. We had booked another hotel for our extended stay! Breakfast the same everyday.
Kim, 3-night trip

10/10 Exceptional

Friendly and helpful
Selim and his colleagues were very friendly, helpful and professional. The rooms were nice, although a bit noisy because of the trams in the street. The city of Istanbul is wonderful for a short stay.
herbert, 4-night trip