In the heart of Almaly District, Ibis Almaty Jetisu offers a modern retreat with dry cleaning services and a 24-hour business center. Guests can unwind in the steam room, work out at the gym, or enjoy in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Enjoy your visit to Almaty with a stay at Ibis Almaty Jetisu. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
Languages
English, Italian, Russian, Turkish
At a glance
Hotel size
166 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Water dispenser
Working away
24-hour business center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Fitness center
Steam room
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KZT 6500 for adults and KZT 3250 for children
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Also known as
Ibis Almaty Jetisu Hotel
Ibis Almaty Jetisu ALMATY
Ibis Almaty Jetisu Hotel ALMATY
Frequently asked questions
Does Ibis Almaty Jetisu offer free cancellation for a full refund?
Yes, Ibis Almaty Jetisu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ibis Almaty Jetisu?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ibis Almaty Jetisu?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Ibis Almaty Jetisu?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Ibis Almaty Jetisu?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at Ibis Almaty Jetisu and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Ibis Almaty Jetisu?
Yes, there's an onsite restaurant.
What's the area around Ibis Almaty Jetisu like?
Ibis Almaty Jetisu is a short 14-minute walk from Zenkov Cathedral and 15 minutes' walk from MEGA Park.
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Ibis Almaty Jetisu Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 May 2024
Very comfortable and convenient location.
Newel
Newel, 4-night trip
8/10 Very good
15 September 2024
Good choice in Almaty
Very nice option in Almaty in a walkable area with lot of restaurants. The room was very new and clean and well-appointed with a great shower. Staff was friendly and helpful. No complaints, and would happily stay there again.
Verified traveller
2-night trip
10/10 Exceptional
13 July 2024
Good choice for Almaty
Hotel was clean and comfortable. Decor was modern and neat. Location is nice with lots nearby to do, and the breakfast buffet had a wide selection of foods.
Benjamin
Benjamin, 1-night trip
6/10 Good
17 October 2024
Average hotel but conveniently located and reasonably priced. I have stayed here numerous times, so I would expect a small mark of recognition after many stays, but it sticks to the bare minimum. The late check-out was appreciated, though.
Philippe
Philippe, 3-night trip
8/10 Very good
22 March 2024
It was good to stay four nights.
Hyungjun
Hyungjun, 4-night trip
10/10 Exceptional
26 August 2024
Amazing hotel with excellent beds nice modern interior and a stunning breakfast on 5* level! Nothing to complain!
Roger
Roger, 1-night trip
10/10 Exceptional
17 June 2024
This is a very nice hotel. Recommend!
Jason
Jason, 2-night trip
8/10 Very good
13 July 2024
Trendy
Comfortable for two nights. Great location.
Edward
Edward, 2-night trip
10/10 Exceptional
30 September 2024
Would be nice to mention the room has no windows, I would have chosen a different rate. Other that that - a very pleasant experience. Great breakfast!
Viktoryia
Viktoryia, 1-night trip
10/10 Exceptional
5 July 2023
Good service , clean room, good location!!!
NURLAN
NURLAN, 2-night trip
10/10 Exceptional
10 April 2024
Very modern, well-equipped in a dynamic neighborhood with lots of eating/drinking options.
Michael
Michael, 2-night trip
8/10 Very good
21 April 2024
Very friendly staff and very helpful. Modern and very upbeat and fun. Great Breakfast
Edward
Edward, 1-night trip
10/10 Exceptional
23 August 2022
The hotel is clean and nice. Convenient location, close to shopping and restaurants.
Kanat
Kanat, 6-night trip
8/10 Very good
22 October 2023
Good value
Great location, great choise of restaurants in the hotel, good value
Gavin
Gavin, 1-night trip
10/10 Exceptional
27 June 2023
Comfortable stay
Clean and comfortable
Stanislav
Stanislav, 2-night trip
10/10 Exceptional
29 July 2023
Great stay
Excellent, clean, easy to use hotel. Staff a little lackluster
Ciaran
Ciaran, 2-night trip
8/10 Very good
12 December 2022
Quite clean with nice staff
Purev
Purev, 1-night trip
10/10 Exceptional
3 September 2023
Very service minded staff
Very good location in a nice hotell with a good gym. Good breakfast. Very nice and friendly staff.
Jan
Jan, 2-night trip
10/10 Exceptional
9 July 2024
Not bad
Room condition is good but is too small. Good for just 1 night business trip. And there is nothing in a room even a coffee.
Verified traveller
1-night trip
10/10 Exceptional
12 July 2022
Very clean, comfortable, very modern, lots of clever touches. One of the nicest hotels I have stayed in…
Craig
Craig, 1-night trip
8/10 Very good
1 October 2024
Only two negatives really - laundry very expensive (always is). Room card stopped working 6 times and I had to go to the reception each time. They eventually changed a battery in the door but this took too long. Everything else great
Louis
Louis, 5-night trip
10/10 Exceptional
22 October 2023
The staff was wonderful. Helping us with transportation.
Helping us when we arrived at the airport in the middle od the night and meeting us with equipment to carry our luggage.
Carol Gail
Carol Gail, 7-night trip
8/10 Very good
5 January 2024
Every thing was good except the room cleaning
Aya
Aya, 1-night trip
10/10 Exceptional
17 October 2023
Beyond my expectations
Irina
Irina, 1-night trip
2/10 Poor
9 November 2023
dont stay here
Terrible beds, constant power cuts, false evacuation alarms (3) in the middle of night, never use a French chain again!