Nestled near Playa del Carmen Main Beach, Acanto Playa del Carmen offers a tranquil retreat with continental breakfast, reflexology spa services, and a garden. Treat yourself to aromatherapy or unwind by the outdoor pool with sun loungers. With bike rentals and tour assistance on site, active travelers will appreciate this aparthotel's blend of relaxation and adventure.
Harry's Grill Prime Steakhouse & Raw Bar - 2 min walk
Aldea Corazón - 2 min walk
About this property
Acanto Playa del Carmen, Trademark Collection by Wyndham
You'll be in a fantastic location at Acanto Playa del Carmen, Trademark Collection by Wyndham, just a 5-minute walk from Quinta Avenida and Playa del Carmen Main Beach. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or reflexology. An outdoor pool and a terrace are other highlights, and apartments offer up nice touches like bathrobes and pillowtop beds with Egyptian cotton sheets. Fellow travelers say great things about the helpful staff.
Languages
English, German, Italian, Spanish
At a glance
Property size
29 apartments
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total, up to 5 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
On-site parking only available on request
Free secured on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Bus station shuttle*
Off-site
Area shuttle within 68 kilometres*
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Beach towels
Pool/Spa
Outdoor pool
Umbrellas
Sun loungers
Massages
Spa services
3 treatment rooms
Swedish massages
Body treatments
Couples treatment room(s)
Thai massages
Deep-tissue massages
Facials
Aromatherapy
Hot stone massages
Manicures and pedicures
Sports massage
Internet
Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
Onsite parking available only on request
Free secured self parking on site
Limited onsite parking
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge) up to 68 kilometers
Bus station shuttle (surcharge)
Car not required
On site car rental
Family friendly
Cribs (infant beds): USD 55.0 per stay
Children stay free (see details)
Highchair
Food and drink
Water dispenser
Dining
Free continental breakfast available daily 8 AM–10:00 AM
1 coffee shop/cafe
Coffee/tea in a common area
Room service available
Bedrooms
Premium bedding
Hypo-allergenic bedding
Pillow top mattress
Egyptian cotton sheets
Bed sheets provided
Rollaway/extra beds: USD 55.0 per stay
Bathrooms
Shower
Shampoo
Bathrobes
Free toiletries
Soap
Toilet paper
Hair dryer
Towels provided
Entertainment
40-inch flat-screen TV with cable service
Outdoor areas
Terrace
Gas grill
Garden
Outdoor furniture
Laundry
Dry cleaning/laundry service
Laundry facilities
Near laundromat
Work spaces
1 meeting room
Laptop workspace
Conference space (600 square feet)
Comfort
Air conditioning
Ceiling fan
Pets
Service animals exempt from fees
Pet friendly
USD 100.00 per pet per week
1 total (up to 10 lbs per pet)
Welcoming dogs only
Deposit: USD 250 per stay
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 31
Soundproofing
Tile flooring in public areas
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Laptop-compatible safe
Location highlights
Near the boardwalk/promenade
In the shopping district
Near a health or beauty spa
Near outlet shopping
On the Strip
Things to do
Fitness facilities nearby (discounted access)
Bicycle rentals on site
Ecotours on site
Scuba diving nearby
Surfing/body boarding nearby
Kayaking nearby
Sailing nearby
Parasailing nearby
Boat tours nearby
Water skiing nearby
Theme parks nearby
Snorkeling nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
29 rooms
4 floors
3 buildings
Built in 2011
Colonial architecture
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 196 per vehicle (roundtrip, maximum occupancy 7)
Bus station shuttle service is offered for an extra charge
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for USD 55.0 per stay
Rollaway beds are available for USD 55.0 per stay
Pets
Service animals exempt from fees
Pet deposit: USD 250 per stay
Pets are allowed for an extra charge of USD 100.00 per pet, per week
Parking
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Also known as
Acanto Boutique
Acanto Boutique Hotel
Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Playa del Carmen
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Acanto Boutique Hotel Condominiums Playa Carmen
Acanto Boutique Hotel Condominiums
Acanto Boutique Playa Carmen
Acanto Hotel Condominiums
Acanto Playa Carmen
Acanto Hotel Condominiums Playa Carmen Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
Acanto Boutique Hotel Playa Carmen
Acanto Boutique Playa Carmen Playa del Carmen
Acanto Boutique Playa Carmen
Playa del Carmen Acanto Boutique Hotel Playa del Carmen Resort
Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
Acanto Boutique Hotel Playa Carmen
Acanto Boutique Playa Carmen Playa del Carmen
Acanto Boutique Playa Carmen
Playa del Carmen Acanto Boutique Hotel Playa del Carmen Resort
Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen
Frequently asked questions
Does Acanto Playa del Carmen, Trademark Collection by Wyndham offer free cancellation for a full refund?
Yes, Acanto Playa del Carmen, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Acanto Playa del Carmen, Trademark Collection by Wyndham?
Yes, there's an outdoor pool.
Are pets allowed at Acanto Playa del Carmen, Trademark Collection by Wyndham?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 lbs per pet. There's a charge of USD 100.00 per pet, per week, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
Is parking offered on site at Acanto Playa del Carmen, Trademark Collection by Wyndham?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Acanto Playa del Carmen, Trademark Collection by Wyndham?
Yes, an airport shuttle is available. The charge is USD 196 per vehicle roundtrip.
What are the check-in and check-out times at Acanto Playa del Carmen, Trademark Collection by Wyndham?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Acanto Playa del Carmen, Trademark Collection by Wyndham and nearby?
Have fun with nearby activities like boat tours, horseback riding, and kayaking. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include spa services and a garden.
What's the area around Acanto Playa del Carmen, Trademark Collection by Wyndham like?
Acanto Playa del Carmen, Trademark Collection by Wyndham is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Mamitas Beach.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Acanto Playa del Carmen, Trademark Collection by Wyndham Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
26 January 2025
Amazing stay. Niguel was extremely kind and helpful.hotel is very close to shop and restaurant.5 minutes walk to the beach.We really enjoyed our 4 nights stay in the hotel
Hui Ling
Hui Ling, 4-night trip
10/10 Exceptional
20 February 2025
Acanto really good!
We spent three nights. Quiet, clean, well appointed. Friendly, helpful staff. Liked the pool & breakfast. Would recommend.
Constance
Constance, 3-night trip
10/10 Exceptional
18 November 2024
Very nice property in a great central location near the beach, dining, and shopping
Jimmy
Jimmy, 3-night trip
10/10 Exceptional
14 October 2024
Friendliness and safety were highly appreciated.
Mayra L
Mayra L, 4-night trip
10/10 Exceptional
16 October 2024
The overnight concierge/doorman was awesome.
irving
irving, 1-night trip
10/10 Exceptional
23 August 2024
Everything was wonderful very clean and quiet! Safe area, close to everything!
Angela
Angela, 2-night trip
10/10 Exceptional
5 August 2024
Nice Place
Claude
Claude, 6-night trip
8/10 Very good
28 August 2024
The location is very good. There’s lots of eating options nearby and lots of walkable shopping. The area is mostly quiet and it’s safe at night. We enjoyed our stay and enjoyed the large room we had.
Yanira
Yanira, 7-night trip
10/10 Exceptional
16 March 2024
Very nice property close to shopping and restaurants!
Courtney
Courtney, 1-night trip
10/10 Exceptional
14 May 2024
Second time staying at Acanto. Great place, clean, excellent staff, very close to activities
David
David, 3-night trip
10/10 Exceptional
25 May 2024
As usual, the Acanto staff and property were awesome!
Ronald
Ronald, 7-night trip
10/10 Exceptional
5 January 2024
was a good stay !
Michelle
Michelle, 2-night trip
10/10 Exceptional
16 September 2024
This was the perfect stay! We came for my daughter’s 18th birthday. The condo was perfect for the six of us. The option for the 3 bedroom 3 bathroom was exactly what we needed. The hotel staff was beyond professional and accommodating, they were incredible!! A wonderful change from the all inclusive scene, we enjoyed walking 5th Ave, exploring the town and even some time at a beach club. We will definitely return❤️
Katherine
Katherine, 3-night trip
8/10 Very good
29 June 2024
Steps to 5th avenue yet quaint and quiet. Nicely furnished rooms, friendly staff, close to beach. I would recommend.
Deborah
Deborah, 1-night trip
10/10 Exceptional
18 February 2024
Loved it. Location was amazing and the staff were so kind. Would stay again in a heartbeat!
Nicole
Nicole, 1-night trip
10/10 Exceptional
1 April 2024
So much to do in area
Robin
Robin, 1-night trip
6/10 Good
13 July 2024
Hotel located on side street but quiet. A little tired but the help was excellent friendly and very helpful. A 10 to 15 minute walk to an area that had a beach without all the seaweed.
James
James, 3-night trip
10/10 Exceptional
23 January 2024
It was close enough to the beach - 7 minute walk. Close to restaurants. Great central location.
KEVIN
KEVIN, 9-night trip
10/10 Exceptional
9 March 2024
Play is a blast!
We were so comfortable in this hotel I almost cried when we left. Already planning our next visit!
Kim
Kim, 7-night trip
10/10 Exceptional
1 July 2024
Has an aApt feel staff was very informative and attentive to our request
Rodney
Rodney, 3-night trip
10/10 Exceptional
23 December 2023
We had an excellent stay at this lovely boutique hotel. The staff were very friendly and welcoming, especially Karla, Miguel and Lilliana. Highly recommend this hotel
Kathy
10/10 Exceptional
16 September 2023
Very beautiful place
Monica
Monica, 2-night trip
10/10 Exceptional
14 November 2023
Really nice clean place to stay in one of the best locations in PDC. Anything you need while staying there is within a couple block walk. Parking is also easy and staff is very inviting and friendly.
francis
francis, 4-night trip
10/10 Exceptional
11 June 2024
An unforgettable stay at the Acanto Playa Del Carmen Hotel! Impeccable service, from check-in to check-out. The room was spacious, clean, and beautifully decorated. The amenities were top-notch, especially the stunning terrace view from the top floor. Plenty of dining options within a few meters of walk and the options were diverse and delicious. Can't wait to return!"