Acanto Playa del Carmen, Trademark Collection by Wyndham

4.0 star property
Family-friendly aparthotel with outdoor pool, near Quinta Avenida

Photo gallery for Acanto Playa del Carmen, Trademark Collection by Wyndham

Beach nearby, white sand, beach towels
Courtyard
Courtyard
Sports facility
Beach nearby, white sand, beach towels
Nestled near Playa del Carmen Main Beach, Acanto Playa del Carmen offers a tranquil retreat with continental breakfast, reflexology spa services, and a garden. Treat yourself to aromatherapy or unwind by the outdoor pool with sun loungers. With bike rentals and tour assistance on site, active travelers will appreciate this aparthotel's blend of relaxation and adventure.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pet-friendly
  • Free breakfast
  • Non-smoking
  • Pool

Main amenities (12)

  • 29 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Beach towels
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • Area shuttle
  • Bus station shuttle

Feel at home (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 14 min walk
  • Playacar Golf Club - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk
  • ‪Aldea Corazón - ‬2 min walk

About this property

Acanto Playa del Carmen, Trademark Collection by Wyndham

You'll be in a fantastic location at Acanto Playa del Carmen, Trademark Collection by Wyndham, just a 5-minute walk from Quinta Avenida and Playa del Carmen Main Beach. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or reflexology. An outdoor pool and a terrace are other highlights, and apartments offer up nice touches like bathrobes and pillowtop beds with Egyptian cotton sheets. Fellow travelers say great things about the helpful staff.

Languages

English, German, Italian, Spanish

At a glance

DONE

Property size

    • 29 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
PETS

Pets

    • Pets allowed (dogs only, 1 total, up to 5 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free secured on-site self-parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Bus station shuttle*
DONE

Off-site

    • Area shuttle within 68 kilometres*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers
  • Massages
  • Spa services
  • 3 treatment rooms
  • Swedish massages
  • Body treatments
  • Couples treatment room(s)
  • Thai massages
  • Deep-tissue massages
  • Facials
  • Aromatherapy
  • Hot stone massages
  • Manicures and pedicures
  • Sports massage

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 68 kilometers
  • Bus station shuttle (surcharge)
  • Car not required
  • On site car rental

Family friendly

  • Cribs (infant beds): USD 55.0 per stay
  • Children stay free (see details)
  • Highchair

Food and drink

  • Water dispenser

Dining

  • Free continental breakfast available daily 8 AM–10:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow top mattress
  • Egyptian cotton sheets
  • Bed sheets provided
  • Rollaway/extra beds: USD 55.0 per stay

Bathrooms

  • Shower
  • Shampoo
  • Bathrobes
  • Free toiletries
  • Soap
  • Toilet paper
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Gas grill
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near laundromat

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (600 square feet)

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100.00 per pet per week
  • 1 total (up to 10 lbs per pet)
  • Welcoming dogs only
  • Deposit: USD 250 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Soundproofing
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near the boardwalk/promenade
  • In the shopping district
  • Near a health or beauty spa
  • Near outlet shopping
  • On the Strip

Things to do

  • Fitness facilities nearby (discounted access)
  • Bicycle rentals on site
  • Ecotours on site
  • Scuba diving nearby
  • Surfing/body boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Parasailing nearby
  • Boat tours nearby
  • Water skiing nearby
  • Theme parks nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 29 rooms
  • 4 floors
  • 3 buildings
  • Built in 2011
  • Colonial architecture

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 196 per vehicle (roundtrip, maximum occupancy 7)
  • Bus station shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for USD 55.0 per stay
  • Rollaway beds are available for USD 55.0 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 100.00 per pet, per week

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Also known as

Acanto Boutique
Acanto Boutique Hotel
Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Playa del Carmen
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Acanto Boutique Hotel Condominiums Playa Carmen
Acanto Boutique Hotel Condominiums
Acanto Boutique Playa Carmen
Acanto Hotel Condominiums
Acanto Playa Carmen
Acanto Hotel Condominiums Playa Carmen Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
Acanto Boutique Hotel Playa Carmen
Acanto Boutique Playa Carmen Playa del Carmen
Acanto Boutique Playa Carmen
Playa del Carmen Acanto Boutique Hotel Playa del Carmen Resort
Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
Acanto Boutique Hotel Playa Carmen
Acanto Boutique Playa Carmen Playa del Carmen
Acanto Boutique Playa Carmen
Playa del Carmen Acanto Boutique Hotel Playa del Carmen Resort
Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen

Frequently asked questions

Does Acanto Playa del Carmen, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, Acanto Playa del Carmen, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Yes, there's an outdoor pool.

Are pets allowed at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 lbs per pet. There's a charge of USD 100.00 per pet, per week, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.

Is parking offered on site at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Acanto Playa del Carmen, Trademark Collection by Wyndham?

Yes, an airport shuttle is available. The charge is USD 196 per vehicle roundtrip.

What are the check-in and check-out times at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Acanto Playa del Carmen, Trademark Collection by Wyndham and nearby?

Have fun with nearby activities like boat tours, horseback riding, and kayaking. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include spa services and a garden.

What's the area around Acanto Playa del Carmen, Trademark Collection by Wyndham like?

Acanto Playa del Carmen, Trademark Collection by Wyndham is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Mamitas Beach.

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Acanto Playa del Carmen, Trademark Collection by Wyndham Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing stay. Niguel was extremely kind and helpful.hotel is very close to shop and restaurant.5 minutes walk to the beach.We really enjoyed our 4 nights stay in the hotel
Hui Ling, 4-night trip

10/10 Exceptional

Acanto really good!
We spent three nights. Quiet, clean, well appointed. Friendly, helpful staff. Liked the pool & breakfast. Would recommend.
Constance, 3-night trip

10/10 Exceptional

Very nice property in a great central location near the beach, dining, and shopping
Jimmy, 3-night trip

10/10 Exceptional

Friendliness and safety were highly appreciated.
Mayra L, 4-night trip

10/10 Exceptional

The overnight concierge/doorman was awesome.
irving, 1-night trip

10/10 Exceptional

Everything was wonderful very clean and quiet! Safe area, close to everything!
Angela, 2-night trip

10/10 Exceptional

Nice Place
Claude, 6-night trip

8/10 Very good

The location is very good. There’s lots of eating options nearby and lots of walkable shopping. The area is mostly quiet and it’s safe at night. We enjoyed our stay and enjoyed the large room we had.
Yanira, 7-night trip

10/10 Exceptional

Very nice property close to shopping and restaurants!
Courtney, 1-night trip

10/10 Exceptional

Second time staying at Acanto. Great place, clean, excellent staff, very close to activities
David, 3-night trip

10/10 Exceptional

As usual, the Acanto staff and property were awesome!
Ronald, 7-night trip

10/10 Exceptional

was a good stay !
Michelle, 2-night trip

10/10 Exceptional

This was the perfect stay! We came for my daughter’s 18th birthday. The condo was perfect for the six of us. The option for the 3 bedroom 3 bathroom was exactly what we needed. The hotel staff was beyond professional and accommodating, they were incredible!! A wonderful change from the all inclusive scene, we enjoyed walking 5th Ave, exploring the town and even some time at a beach club. We will definitely return❤️
Katherine, 3-night trip

8/10 Very good

Steps to 5th avenue yet quaint and quiet. Nicely furnished rooms, friendly staff, close to beach. I would recommend.
Deborah, 1-night trip

10/10 Exceptional

Loved it. Location was amazing and the staff were so kind. Would stay again in a heartbeat!
Nicole, 1-night trip

10/10 Exceptional

So much to do in area
Robin, 1-night trip

6/10 Good

Hotel located on side street but quiet. A little tired but the help was excellent friendly and very helpful. A 10 to 15 minute walk to an area that had a beach without all the seaweed.
James, 3-night trip

10/10 Exceptional

It was close enough to the beach - 7 minute walk. Close to restaurants. Great central location.
KEVIN, 9-night trip

10/10 Exceptional

Play is a blast!
We were so comfortable in this hotel I almost cried when we left. Already planning our next visit!
Kim, 7-night trip

10/10 Exceptional

Has an aApt feel staff was very informative and attentive to our request
Rodney, 3-night trip

10/10 Exceptional

We had an excellent stay at this lovely boutique hotel. The staff were very friendly and welcoming, especially Karla, Miguel and Lilliana. Highly recommend this hotel

10/10 Exceptional

Very beautiful place
Monica, 2-night trip

10/10 Exceptional

Really nice clean place to stay in one of the best locations in PDC. Anything you need while staying there is within a couple block walk. Parking is also easy and staff is very inviting and friendly.
francis, 4-night trip

10/10 Exceptional

An unforgettable stay at the Acanto Playa Del Carmen Hotel! Impeccable service, from check-in to check-out. The room was spacious, clean, and beautifully decorated. The amenities were top-notch, especially the stunning terrace view from the top floor. Plenty of dining options within a few meters of walk and the options were diverse and delicious. Can't wait to return!"
ANUJA, 8-night trip

10/10 Exceptional

The service was excellent
Josee, 7-night trip