In the heart of Downtown Cancun, Plaza 28 offers a vibrant stay with a rooftop terrace and shopping mall on site. Enjoy cooked-to-order breakfast, get moving at the gym, or let loose at the playground.
Sky Inn Cancun features a rooftop terrace and puts you just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Also, Cancun Mall and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free covered on-site extended parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 8:30 AM–10:00 AM on weekdays and 8:30 AM–10:00 AM on weekends
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Desk chair
More
Housekeeping (once per stay)
In-room safe
Special features
Dining
La Casa de Los Abuelos - Onsite family restaurant.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 200 for children
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Sky Inn Cancun Hotel
Sky Inn Cancun Cancun
Sky Inn Cancun Hotel Cancun
Frequently asked questions
Does Sky Inn Cancun offer free cancellation for a full refund?
Yes, Sky Inn Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sky Inn Cancun?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sky Inn Cancun?
Yes, there's free extended parking.
What are the check-in and check-out times at Sky Inn Cancun?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sky Inn Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and PlayCity Casino (3-min drive) are both nearby.
What is there to do at Sky Inn Cancun and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Sky Inn Cancun?
Yes, there's an onsite restaurant, La Casa de Los Abuelos.
What's the area around Sky Inn Cancun like?
Sky Inn Cancun is in Downtown Cancun, a short 9-minute walk from Plaza 28 and 15 minutes' walk from Las Plazas Outlet Cancun.
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Sky Inn Cancun Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
20 January 2025
Great place will stay here again
We stayed here for one night but would stay longer. Clean and just what we needed. It is a little hard to find it is above a very good restaurant. You need whatsup app on your phone because they will send you a QR code to check in with.. I did not realize this and they were very helpful on the phone. The location is in a nice part of town.
Mark
Mark, 1-night trip
6/10 Good
8 January 2025
Not good. Not bad.
Not a bad place, just not a good one. Really hard to find (above a restaurant and the elevator is inside).
No window. No hot water. Checkout on this site says 11am but the hotel info says 10am. Clean though and once you find it access is easy
Andrew
Andrew, 1-night trip
10/10 Exceptional
31 July 2024
A very quiet and discreet place
Gerardo
Gerardo, 5-night trip
10/10 Exceptional
14 February 2024
Great place and Luzma is amazing
Scott
Scott, 2-night trip
10/10 Exceptional
12 February 2024
Luzma was an amazing host and the property is super nice
Scott
Scott, 5-night trip
10/10 Exceptional
12 October 2024
Ok
Sergio Armando
Sergio Armando, 1-night trip
10/10 Exceptional
10 February 2024
It was clean and friendly place.
Wali Mohammad
Wali Mohammad, 6-night trip
10/10 Exceptional
23 October 2023
Great little hotel
This small hotel is a little hard to find, but the rooms are very nice, and clean.
Gabriel
Gabriel, 2-night trip
10/10 Exceptional
14 October 2023
Staff led by Gina was very helpful, food in the restaurant downstairs is just awesome..
Alejandro
Alejandro, 1-night trip
8/10 Very good
12 June 2024
Staff members are not present during check-in and out, everything is done via WhatsApp. I like that there's food options nearby, and playland for the children to play.
Erik
Erik, 1-night trip
10/10 Exceptional
25 December 2023
Brand new rooms and property. Loved our one night stay in Sky Inn. Very friendly staff.
Harpreet
Harpreet, 1-night trip
10/10 Exceptional
7 March 2024
My stay at this hotel was very comfortable. Housekeeping was done daily, which helped tremendously. The price was affordable and it was a 15min drive to the beach at "zona hotelera". I would recommend this hotel to friends/family.
mayerlyn
mayerlyn, 4-night trip
8/10 Very good
20 June 2024
Good
Nicole
10/10 Exceptional
1 February 2024
Excellent hotel in excellent location. The only bad was thing my room doesn’t have hot water.
Veronica
Veronica, 1-night trip
6/10 Good
29 April 2024
It was not easy to find the place but once we check in during the day it was ok, there was nobody at the desk at night when we needed anything, there’s a restaurant downstairs that has good service and food and a bakery. It’s a good place to stay if you plan to use it to sleep and shower, we got the studios/no fridge/no microwave.
Nidia I
Nidia I, 2-night trip
10/10 Exceptional
12 February 2023
The experience was great! The staff were very friendly and helpful. I enjoyed my stay
Roberto
Roberto, 4-night trip
8/10 Very good
13 December 2023
Cancun
My room was very clean and fresh smelling, anything I needed it was provided, a lot of food and business were near, walking distance and I felt comfortable, safe and welcome in my stay.
Pamela
Pamela, 5-night trip
10/10 Exceptional
6 August 2022
The staff were nice with us
Norma
Norma, 2-night trip
4/10 Fair
14 February 2024
The hot water did not work for our whole stay and no efforts were made to fix it or accomodate us, horrible customer service. The hotel itself was clean and in a good area.
Jorge Luis
Jorge Luis, 2-night trip
8/10 Very good
21 February 2024
Hotel was very clean, beds comfortable but hot water was hit and miss but mostly cold. But would recommend it.
Barbara
Barbara, 9-night trip
10/10 Exceptional
30 August 2023
Worth the price & you're in the heart of downtown
Everything was as anyone would want when they stay at a hotel. Everything was really nice and clean inside. My only issue was how hard our king bed was.
Sean
Sean, 1-night trip
10/10 Exceptional
17 January 2023
Perfect for families
Room was very easy to access and very clean and comfortable. Our flight arrived late and Monica was very responsive and helpful! This property also had a no contact check in which was very helpful since our flight arrived late.
Victor
Victor, 4-night trip
8/10 Very good
29 December 2022
Loved it. Nice place, and restaurant really near. Although towels and bed sheets aren’t constantly changed.
Angie
2/10 Poor
21 November 2023
No one at desk to check in.
WILLIAM
WILLIAM, 1-night trip
6/10 Good
25 February 2024
Comunicacion its terribly and its really complicated . If you get a room there make sure to have always battery on your phone because that's the only way you can get in . Scanning a QA barcode.