Carretera Cancún-Tulum, Km. 54, Tres Ríos, Riviera Maya, Playa del Carmen, QROO, 77760
What's nearby
Tres Rios Ecopark - 1 min walk - 0.1 km
El Camaleón Mayakoba Golf Course - 10 min drive - 7.6 km
Gran Coyote Golf - 11 min drive - 10.3 km
Maroma Beach - 12 min drive - 7.3 km
Playa del Carmen Main Beach - 17 min drive - 15.4 km
Getting around
Cancun Intl. Airport (CUN) - 42 min drive
Cozumel Intl. Airport (CZM) - 14.4 miles/23.2 km
Free theme park shuttle
Restaurants
Black & White - 11 min drive
Beach Bar - 12 min drive
Jaal-Ha - 12 min drive
Chaya - 13 min drive
Coco Café - 11 min drive
About this property
Kimpton Tres Rios All-Inclusive Resort
This aparthotel features a free kids' club and puts you within a 15-minute drive of Maroma Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya. Guests can visit the spa to be pampered with hot stone massages, facials, or body treatments, and Casa Las Islas, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. The property features a fitness center, a beach bar, and a spa tub. Fellow travelers say great things about the helpful staff.
All-inclusive
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Snorkeling
Land activities
Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Languages
English, Spanish
At a glance
Property size
257 apartments
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Babysitting*
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking includes off-street options
Off-site
Free theme park shuttle
Other information
Smoke-free property
Property amenities
Beach
Private beach
Beach cabanas (surcharge)
Beach sun loungers
Beach towels
Pool/Spa
2 outdoor pools
Umbrellas
Sun loungers
Spa tub
Sauna
Steam room
Massages
Spa services
Facials
Aromatherapy
Hot stone massages
Reflexology
Body treatments
Manicures and pedicures
Internet
Free WiFi
Parking and transportation
Free self parking on site
Onsite parking includes off-street options
Free theme park shuttle
Family friendly
Free children's club
Children's pool
Babysitting (surcharge)
Restaurants on site
Casa Las Islas
Porto Bello
Kotori
Hacienda Grill
Il Forno
Food and drink
Coffee/tea maker
Dining
Free buffet breakfast available daily 7 AM–11 AM
6 restaurants and 1 coffee shop/cafe
2 poolside bars, 3 bars/lounges and 1 beach bar
Stocked minibar (free)
24-hour room service
Bedrooms
Bed sheets provided
Double sofa bed
Bathrooms
1 bathroom
Bathtub or shower
Bathrobes
Hair dryer
Free toiletries
Towels provided
Entertainment
42-inch flat-screen TV with satellite service
Pool or billiards table
DVD player
iPod docking station
Outdoor areas
Furnished balcony
Terrace
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Iron/ironing board
Luggage storage
Blackout drapes/curtains
Gift shop/newsstand
Free bottled water
Things to do
Fitness center
Free theme park shuttle
Yoga classes on site
Mini golf on site
Hiking/biking trails on site
Beach yoga on site
Beach volleyball on site
Segway rentals/tours on site
Free bicycle rentals on site
Snorkeling on site
Ecotours on site
Kayaking on site
Hiking/biking trails nearby
Scuba diving nearby
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
Window guards
General
257 rooms
4 floors
5 buildings
Access via exterior corridors
Connecting/adjoining rooms avaliable
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
Casa Las Islas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Porto Bello - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Kotori - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Hacienda Grill - This poolside restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Open daily.
Il Forno - This poolside restaurant specializes in Italian cuisine and serves brunch and lunch. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 32.57 per accommodation, per night
Children & extra beds
Babysitting is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Kakao beach area is included for Vacation Club Members only.
Also known as
Hacienda Tres Rios All Inclusive Playa del Carmen
Hacienda Tres s Nature Park I
Hacienda Tres Rios Playa del Carmen
Hacienda Tres Rios
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
Kimpton Tres Rios Inclusive
Kimpton Tres Rios All-Inclusive Resort Aparthotel
Kimpton Tres Rios All-Inclusive Resort Playa del Carmen
Hacienda Tres Rios Resort Spa Nature Park – All Inclusive
Kimpton Hacienda Tres Ríos All Inclusive Resort Spa Nature Park
Frequently asked questions
Does Kimpton Tres Rios All-Inclusive Resort offer free cancellation for a full refund?
Yes, Kimpton Tres Rios All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at this aparthotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at this aparthotel?
Sorry, pets aren't allowed.
Is parking offered on site at this aparthotel?
Yes, there's free self parking. Onsite parking includes off-street options.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Kimpton Tres Rios All-Inclusive Resort and nearby?
Have fun with onsite activities like kayaking, snorkeling, and volleyball. Additional recreation onsite includes ecotours, yoga, and segway rentals. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Kimpton Tres Rios All-Inclusive Resort also has 2 poolside bars, 3 bars, and a private beach, as well as a sauna, a steam room, and a garden.
Are there restaurants at or near this aparthotel?
Yes, there are 6 onsite restaurants, featuring international cuisine, garden views, and poolside dining.
Does Kimpton Tres Rios All-Inclusive Resort have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Kimpton Tres Rios All-Inclusive Resort like?
Kimpton Tres Rios All-Inclusive Resort is in Riviera Maya, a short 1-minute walk from Tres Rios Ecopark.
Kimpton Tres Rios All-Inclusive Resort Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
20 August 2024
Horacio
Horacio, 7-night trip
Verified Expedia guest review
6/10 Good
20 June 2024
It was nice hotel, breakfast variety was limited. Beach had a lot of seaweed.
Jenny
Jenny, 5-night family trip
Verified Expedia guest review
8/10 Very good
16 June 2024
We booked this hotel based on the amenities it listed. We have a lot of teens and wanted a hotel with lots of activities. After staying there, here is my take on the resort. Good & Bad.1.Food was really good. Try the Estilo Baja fish tacos. 2.There were parts under construction, but did not affect us. 3.There was no acutal sports bar/pool tables as advertised. Bar was part of the Lobby & closed at midnight, but looks like one is under way this Fall. 4.They had live music every night in the Lobby, but everything quiets down at 11pm. We were able to hang out in the Lobby to wee hours & nothing was said to us. That part was fun. 6.Adult pool was always empty. 7.The family pool had live music & activities until 4pm. 8.There is no pool exit on the side of the bar & restrooms. Had to exit on the opposite side & walk all the way around to get to the restrooms. 9.Towel rack is only on one side of the pool. Suggest there should be one on each side of the pool. 10.The area around the pool is very slippery, so do not run, walk cautiously. Saw one person fall flat on his back and hit his head. 11.The bikes must be reserved to ride to the Cenotes only. Its not to ride around the property. 12.I never saw the game room open. 13.Must see the Cenotes on the other side of the bridge at the beach. There is a board for jumping, but it is deep. 14.Felt the "things to do" was not as listed. 15. Lots of mosquitos due to the stand still pond outside the rooms. Overall, it was a beautiful experience.
Romilio
Romilio, 7-night family trip
Verified Expedia guest review
8/10 Very good
14 June 2024
Everything was good except for the air conditioning. It was hot and air conditioning weren’t working in some of our rooms.
Deanna
Deanna, 4-night family trip
Verified Expedia guest review
6/10 Good
14 June 2024
Eloy
Eloy, 4-night trip
Verified Expedia guest review
10/10 Exceptional
30 April 2024
The staff is amazing there. The only thing I will say is don’t take the shopping tour you will get held hostage at a jewelry store for an hour. Also men must wear sleeve shirts tanks are not allowed in any of the restaurants. These are things we weren’t told nor posted anywhere when booking.
Amy
Amy, 4-night family trip
Verified Expedia guest review
4/10 Fair
24 April 2024
Jeremy
Jeremy, 1-night trip
Verified Expedia guest review
8/10 Very good
19 April 2024
Very spacious never had to wait for dining. Staff was exceptional
doreen
doreen, 7-night trip with friends
Verified Expedia guest review
8/10 Very good
4 April 2024
It was good, but I think it needs more options for food, specially lunch and dinner. It is a quiet hotel , very family friendly. Overall, it was good .
rony
rony, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
31 March 2024
Gabriel
Gabriel, 4-night trip
Verified Expedia guest review
8/10 Very good
24 March 2024
The staff is great! The property is clean despite construction. It is very noisy when you want to sit by the pool and relax.
Marie
Marie, 5-night trip
Verified Expedia guest review
8/10 Very good
25 February 2024
The staff was very accommodating the dining areas were flexible for a rather large group. The complex blended in with the surroundings very well.
Dean
Dean, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
10 February 2024
Senotes on site were amazing and activities were fun. Close to Playa Del Carmen for fun day trips. Staff was super friendly.
Debbie
Debbie, 8-night family trip
Verified Expedia guest review
8/10 Very good
15 January 2024
The flowing river is beautiful. The resort is in renovation mode which is good because it is starting to need repairs.
Doug
Doug, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 January 2024
The property has a great layout, excellent beach area and lagoon.OMG the lagoon was by far the best part of our vacation.
Paul
Paul, 6-night family trip
Verified Expedia guest review
2/10 Poor
1 November 2023
I will not return to this place worse food I ever have in México!!!
Bertolda
Bertolda, 6-night romance trip
Verified Expedia guest review
4/10 Fair
9 September 2023
We were punished because we booked on Expedia!! Upon arrival, we were separated from our group while a manager of some sort told us that we did not have the same privileges that the others had. She offered us the opportunity to attend a 90 minute sales pitch to learn how we could buy into better access, which we declined. The entire place feels salesy and slimy from this point forward.
The entire property is under construction so every time you turn down a hallway, there might be a fresh piece of drywall or construction dust in your way. The property is hardly relaxing because there’s giant bulldozers and pile drivers slamming into the rocks at every turn - right outside the bedroom windows, next to the pools. We walked out to one of the viewing points on the beach and we were chased back by a bulldozer dumping rocks just feet from where we were trying to take photos. Don’t even bother with a massage! All I heard was banging!
All the restaurants are closed or in flux so you end up eating almost every meal in one bland, cavernous room. They claimed one of the perks of membership was lobster, but every time I saw someone try to order one, they said they were out. On top of this, the mosquitoes and coatis are rampant throughout the property making it hard to enjoy.
Most of the staff outside the sales team was great - Kika always had a smile on her face! Juan helped us paint our own souvenirs and always brought them back better!
Would not go back!
Nicole
Nicole, 7-night romance trip
Verified Expedia guest review
4/10 Fair
8 September 2023
Christian
Christian, 6-night trip
Verified Expedia guest review
10/10 Exceptional
20 August 2023
Lovely hotel with wonderful facilities.
I had low expectations because of the low reviews but it was actually one of the best resorts I've stayed at! The grounds are incredible, they have multiple cenotes and a gorgeous river that is amazing to snorkel and kayak through. It's the kind of thing people would pay $70+ to do a snorkel tour through, but here it's free! The food was good, the drinks were yummy, and the property was clean and comfortable. There were a ton of activities at the pool and some entertainment at night. We were never bored.
Anjani
Anjani, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
15 August 2023
all pools closed up early, all service at pool areas closed up at 6pm. food was terrible. front desk did not follow through on reservation. booked king bed got 2 queens. was told it would get fixed & move to king next day but never did happen. very poor communication. all inclusive does not include everything listed on menu & the upcharge you for certain items. Room service food was by far the worst. Cound not eat it as it looked to be several days old & probably left over from buffet or mex rest. rooms were clean & staff encountered there were friendly.
bret
bret, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 July 2023
Carlos Angel
Carlos Angel, 4-night trip
Verified Expedia guest review
6/10 Good
27 July 2023
Veronica
Veronica, 4-night trip
Verified Expedia guest review
8/10 Very good
16 July 2023
There was construction going on while our stay. The beach you could not swim. But the service from the employees was great. There was little entertainment at night.