Vienna (XWW-Vienna West Train Station) - 20 min walk
Vienna West Station - 20 min walk
Siebensterngasse Tram Stop - 3 min walk
Strozzigasse Tram Stop - 4 min walk
Neubaugasse-Westbahnstraße Tram Stop - 5 min walk
Airport shuttle (surcharge)
Restaurants
Café in der Burggasse - 1 min walk
Erich - 2 min walk
Gasthaus Adlerhof - 2 min walk
Cafe Phönixhof - 2 min walk
Billardcafe Köö - 1 min walk
About this property
Small Luxury Hotel Altstadt Vienna
When you stay at Small Luxury Hotel Altstadt Vienna, you'll be within a 15-minute walk of Vienna Christmas Market and Hofburg Imperial Palace. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi and buffet breakfast daily between 6:30 AM and 11:00 AM. Other highlights at this luxurious hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Siebensterngasse Tram Stop is 3 minutes and Strozzigasse Tram Stop is 4 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
62 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (1 total, up to 11 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Height restrictions apply for onsite parking
Offsite parking nearby (EUR 15 per night; reservations required)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–11:00 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Babysitting (surcharge)
What to do
Hiking/biking trails nearby
Working away
Meeting room
Computer station
Conference center (210 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1992
Safe-deposit box at front desk
Terrace
Library
Fireplace in lobby
Television in common areas
Banquet hall
Belle Époque architecture
Accessibility
Elevator
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Salon - This lobby lounge serves light fare only.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of EUR 65 per vehicle (one-way, maximum occupancy 3)
Late check-out can be arranged for an extra charge of EUR 150 (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 80.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Parking is available nearby and costs EUR 15 per night (2297 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts major credit cards and cash.
Also known as
Romantik Hotel Altstadt
Altstadt Hotel
Altstadt Hotel Vienna
Romantik Altstadt Vienna
Vienna Altstadt
Altstadt Vienna Hotel Vienna
Vienna Altstadt Hotel
Romantik Altstadt
Hotel Altstadt
Small Luxury Hotel Altstadt
Small Luxury Altstadt Vienna
Small Luxury Altstadt
Altstadt Vienna
Hotel Altstadt Vienna
Small Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel
Small Luxury Hotel Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel Vienna
Frequently asked questions
Does Small Luxury Hotel Altstadt Vienna offer free cancellation for a full refund?
Yes, Small Luxury Hotel Altstadt Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Small Luxury Hotel Altstadt Vienna?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Small Luxury Hotel Altstadt Vienna?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Small Luxury Hotel Altstadt Vienna?
Yes, an airport shuttle is available. The charge is EUR 65 per vehicle one-way.
What are the check-in and check-out times at Small Luxury Hotel Altstadt Vienna?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 150 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Small Luxury Hotel Altstadt Vienna?
No, this hotel doesn't have a casino, but Casino Wien (4-min drive) is nearby.
What is there to do at Small Luxury Hotel Altstadt Vienna and nearby?
Have fun during the warmer months with activities nearby such as hiking.
What's the area around Small Luxury Hotel Altstadt Vienna like?
Small Luxury Hotel Altstadt Vienna is a short 3-minute walk from Siebensterngasse Tram Stop and 13 minutes' walk from Vienna Christmas Market.
Small Luxury Hotel Altstadt Vienna Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
10 December 2024
Another great spot!
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Enjoyed the location close to the Museum Quarter. We parked our car in the MQ garage about a 15 minute walk from hotel. It was about a 10 minute walk to the Ringstrasse. Staff was very friendly and helpful. The breakfast was delightful. Room is small and sink was in the room instead of bathroom. Street noise is loud so had to keep windows closed at night.
Tamara H
Tamara H, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
I stayed twice. The hotel is in a very good location close to all the action. Some rooms are way too small but the larger rooms are superb! Breakfast was absolutely delicious.
daniel
daniel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 March 2024
Amazing staff, very welcoming and helpful, kind, courteous, professional, friendly.
Mary
Mary, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 January 2024
Well located quiet hotel near Volks Theatre underground station. Easy walking to most major attractions if you are mobile.
Breakfasts are amazing! Staff are friendly & helpful.
Sarah
Sarah, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 September 2023
Wonderful hotel filled with interesting art. Comfortable king-sized bed (which I didn’t expect) & nice-sized room. Delicious breakfast with extensive choices: combination of buffet and made-to-order options. Extremely friendly, helpful staff (desk and cleaning people). Our room, with windows facing inner courtyard, was very quiet. We were sorry to leave!
Joan
Joan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 September 2023
Janice
Janice, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2023
The staff at Alstadt is incredible. Service is friendly, prompt and anticipitory. They offer a complimentary breakfast and absoloutely lovely Afternoon Tea complete with pianist. There is wonderful art installed throughout the property and a rooftop terrace for relaxation outdoors. A nice amenity in a city hotel. The hotel is quiet and the housekeeping staff remembers what guests like (extra coffee for the in-room Nespresso) and provide same. Would stay again without hesitation.
Susanne
Susanne, 3-night family trip
Verified Expedia guest review
8/10 Very good
10 August 2023
A little shopworn. Similarly priced rooms vary significantly in size. Mirror over vanity is poorly situated. Breakfast and afternoon tea were very nice. Easy walk to the Museum quarried and to buses.
Gary
Gary, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 August 2023
We were greated with nothing but smiles and amazing service. The entire staff is there to help you and make you feel welcomed. They know the city well and their tips right on point. Great experience!
Ruben
Ruben, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
2 July 2023
Thomas
Thomas, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 June 2023
sandra
sandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2023
Emily
Emily, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 April 2023
Meredith
Meredith, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 December 2022
Best service! We loved the staff. They took good care of our toddler.
Melyna
Verified Expedia guest review
10/10 Exceptional
19 December 2022
NADAV
NADAV, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 December 2022
Nice facility with good breakfast. A little outside of the tourist areas so quiet but still walkable. Upgraded/new bathrooms. Would consider staying here again.
Matthew
Verified Expedia guest review
10/10 Exceptional
13 November 2022
Friendly staff and superb location
This was an amazing stay. My wife and I came for a short weekend vacation and loved every minute.
The hotel is perfectly located with good food options all around (check out the Momo pizza place). It is close to public transport options and when we stayed it had two Christmas markets near by.
The stuff is amazingly friendly, with contagious smiles and welcoming atmosphere.
Lastly, a great breakfast was included with a variety of breads, cheese, hams, eggs and fruits.
We will definitely come again
udi
udi, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 August 2022
We loved everything about this unique hotel and highly recommend it. Remarkable design, helpful and friendly staff, delicious breakfast buffet, charming location near trendy cafes and a short walk to the main tourist attractions in the old town. Would love to return.
Andreanne
Andreanne, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
22 July 2022
I loved this hotel and would return without hesitation. It’s nicely situated just outside the main tourist area but within an easy walk of major attractions. It’s also very close to a subway stop. The room was beautifully decorated, roomy, bright and airy. It had really high ceilings. And the shower was very good, though it did routinely leak onto the floor. That was the only problem and it was relatively minor. Breakfast was good though the service there was inconsistent. The first day a server told me the specials and took my order. The second day I had to chase someone down. I skipped breakfast the third day. Otherwise the service was excellent. The afternoon tea and cake in the salon was nice too.
Michael
Michael, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2022
Sara Louise
Sara Louise, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 June 2022
Anna Louise
Anna Louise, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 April 2022
An outstanding hotel, the staff could not do enough to make my stay more comfortable. The rooms are brilliantly designed and luxurious. Food is great quality, service is excellent but not over bearing.
Leona
Leona, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
2 April 2022
The rooms was excellent, as was the location if you want to visit the old city. The lounge was also fantastic, well setup and the staff was great. I will go back again for certain.
JOHN JAMES
JOHN JAMES, 6-night business trip
Verified Expedia guest review
6/10 Good
21 February 2022
Disappointing, surprised it’s a Small Luxury Hotel
We booked a Large Double Room. The first room we were allocated was awful. Tiny shower room and was not decorated at all. As we said at the time, it felt like a room in a mental asylum. We were then given Room 23 which was marginally better but looked nothing like any of the rooms on the website. I had a look in other rooms when housekeeping were in and I think we got one of the worst rooms in the hotel. The restaurant recommendation we were given was not great. Overall, fine if you need to be in that part of Vienna, but not a destination hotel by any means. Short on style and certainly not luxurious.