10/10 Exceptional
1 December 2024
Another Great Stay
This is our second stay at Oaks Townsville and we enjoyed it immensely. On both occasions, the front desk staff have been extremely friendly and welcoming, and on both occasions we have received room upgrades which we really appreciated.
Our one-bedroom was beautiful - freshly renovated and decorated and had a lovely big balcony. The infinite pool was so inviting after a day of hot weather, and has a great outlook on the river.
The public areas of the building could do with a bit of sprucing up (eg fresh paint in the corridors), and I am unsure whether we were supposed to receive full housekeeping in our apartment as our bins were emptied but our bed wasn't made and our towels weren't changed, but the public areas and outdoor area were very clean and tidy.
We also appreciate the on-site car parking and the location, which is so close to bars and restaurants, and the stadium.
Jodie
Jodie, 2-night trip
Verified Hotels.com guest review