4/10 Fair
25 September 2024
Honestly what we experienced in the first day was not acceptable, all of that day passed by switching hotels! even I booked the room it seems they gave our room to another people, so when we got there they told us we have a power issue! And should go to their other branch! In other hotel they gave us a a tiny room without elevator access even though they saw my mom couldn’t walk too much! I told them my mom can’t go up and down by those steps! So they gave us our room eventually! We got really disappointed!
Laleh
Laleh, 2-night trip
Verified Expedia guest review