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Resorts World Awana

4.5 star property
Luxury hotel with 2 restaurants, near Genting Highlands Premium Outlets
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Resorts World Awana

Interior
Desk, iron/ironing board, bed sheets
32-inch TV with satellite channels
Shopping centre
Front of property – evening/night

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Pool
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 2 restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Free theme park shuttle
  • Free casino shuttle
  • 3 outdoor tennis courts
  • Fitness center
  • Self parking
  • Room service

For families (6)

  • Children's club
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

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About the area

Map
Km13, Genting Highlands, Genting Highlands, Pahang, 69000

What's nearby

  • Genting Highlands Premium Outlets - 19 min walk - 1.6 km
  • Genting Skyway - 7 min drive - 4.4 km
  • Chin Swee Cave Temple - 16 min drive - 8.6 km
  • First World Plaza - 20 min drive - 11.3 km
  • Genting SkyWorlds Theme Park - 22 min drive - 12.1 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 76 min drive
  • Kuala Lumpur Gombak Station - 50 min drive
  • Batu Caves Station - 52 min drive
  • Kuala Lumpur Taman Wahyu Komuter Station - 52 min drive
  • Free area shuttle
  • Free casino shuttle
  • Free theme park shuttle

Restaurants

  • ‪The Coffee Bean & Tea Leaf @ Genting Premium Outlets - ‬19 min walk
  • ‪Pao Xiang Bah Kut Teh - ‬19 min walk
  • ‪Dome Café @ Genting Premium Outlets - ‬8 min drive
  • ‪Godiva - ‬8 min drive
  • ‪Starbucks - ‬20 min walk

About this property

Resorts World Awana

Featuring a golf course, Resorts World Awana puts you within a 10-minute drive of Genting Highlands Premium Outlets. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the pool bar. Other highlights at this luxurious hotel include an outdoor pool, a theme park shuttle, and a snack bar/deli. Fellow travelers say good things about the overall property condition.

Languages

English

At a glance

Hotel size

  • 410 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The Genting Highlands Theme Park will be closed for renovation until further notice.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Secured covered onsite self parking (MYR 18.00 per day)

Offsite

  • Free area shuttle
  • Free casino shuttle
  • Free theme park shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 3 coffee shops
  • Poolside bar
  • Barbecue grills
  • Room service
  • Snack bar/deli

Traveling with children

  • Children's club
  • Free local shuttle
  • Playground
  • Grocery/convenience store

What to do

  • Tennis
  • Archery
  • Golfing
  • Shopping

Working away

  • Business center
  • Computer station
  • Conference center

Services

  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • An outdoor pool
  • 3 outdoor tennis courts
  • 24-hour pool access

Accessibility

  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Bathroom emergency pull cord
  • Accessible bathtub
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 36.00 for adults and MYR 18.00 for children

Renovations and closures

The following facilities or services will be unavailable from September 23 2023 to September 19 2025 (dates subject to change):
  • Swimming pool

Parking

  • Covered self parking costs MYR 18.00 per day

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Awana Genting Highlands
Resorts World Genting Awana Hotel Genting Highlands
Awana Hotel Genting Highlands
Hotel Awana
Awana Genting Highlands Hotel Genting Highlands
Awana Resort Genting Highlands
Awana Genting Highlands Hotel
Resorts World Genting Awana Hotel
Resorts World Genting Awana Genting Highlands
Resorts World Genting Awana
Resorts World Awana Resort Genting Highlands
Resorts World Awana Resort
Resorts World Awana Genting Highlands
Awana Hotel
Resorts World Awana Hotel
Resorts World Awana Genting Highlands
Resorts World Awana Hotel Genting Highlands

Frequently asked questions

Is there a pool at Resorts World Awana?
Yes, there's an outdoor pool. Guests have 24-hour pool access. The pool will be unavailable from September 23 2023 to September 19 2025 (dates subject to change).
Are pets allowed at Resorts World Awana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Resorts World Awana?
Yes. Self parking costs MYR 18.00 per day.
What are the check-in and check-out times at Resorts World Awana?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Resorts World Awana?
No, this hotel doesn't have a casino, but Genting Casino (20-min drive) and Genting SkyCasino (22-min drive) are both nearby.
What is there to do at Resorts World Awana and nearby?
Have fun with onsite activities such as archery, and practice your swing at the golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Resorts World Awana?
Yes, there are 2 onsite restaurants, featuring poolside dining.
What's the area around Resorts World Awana like?
Resorts World Awana is located a short 19-minute walk from Genting Highlands Premium Outlets.

Resorts World Awana Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent stay. Loved the bed and pillows
We stayed for 3 nights and loved this hotel. Reviews suggest it is run down and tired. This was not our experience at all. My only issues were pre arrival. It was not clear at all how to get to the hotel. Cable car? This hotel is actually in the mid hills and you do not need a cable car to get here. You can arrive by bus to the GPO (shops) near the hotel. Then you can either use hotel shuttle bus or use a Grab. The shuttle runs every hour. Leaves the hotel on the hour and from the GPO on the half hour (no service at 7.30pm). The bus is small and it is first come first served. No room for big luggage. Grab cost us 20RM with luggage so we were happy. Soem say you can walk from the GPO to the hotel but I would not recommend it. The traffic is horrendous and the hills are very steep. You get one free cable car ticket per room - not per person. There are shops and restaurants at the GPO but there are so many more at the top of the mountain but the cost is higher. The restaurants in the Awana hotel are good. The Awana Bio Park is not fully open yet as it is undergoing major renovation. Hopefully the Biopark will be fully operational by early 2025. It should be amazing when fully open. Meantime you can take a nature walk with Pat and/or Eddie for 20RM per person at 9am each day. Two hour walk.
Evelyn, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Chuan Thiam, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and warm service
There was nice and warm welcome from awana staff. Very good service. Me and my child feel comfortable and safe. Many event in this hotel from morning until night for any ages. The big size bed enough for us. This hotel is near outlet and food place.
Lili, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Expensive. But the room quality is not there
Michelle, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Nio, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Whilst I do like Resorts World Awana, my enjoyable experience quickly became extremely painful due to the Car Park situation. Upon returning to the Car Park at around 3am, I had no option but to use touch-n-go to access the carpark (no alternative option as I'm not a "gold" RW member). The next day, I realized that my TnG balance was RM 6 short of the required balance. Seeking a solution, the staff was extremely unhelpful. The solution was to do a 90min round-trip to the Premium Outlets (via bus shuttle at 1hr intervals) to top-up the card at 7-11 and retrieve the car, as no other option was seemingly available. Since we wanted to use the car immediately, we ended up walking to 7-11, which is a painful uphill journey. Overall, this put a huge dampener on the experience, and is frankly terrible customer support and a lousy customer experience. If your hotel car-park ONLY takes TnG, at least have some reasonable option for top-up, or an alternative way to help customers retrieve their car in emergencies (e.g., cash). This whole thing was really dumb and unacceptable
Peter, 1-night romance trip
Verified Expedia guest review

8/10 Very good

We had a good stay at Awana. The environment is cleaned. We booked 2 rooms for 3Nights. However, one of our balcony's door's is not able to lock securely. The free shuttle bus frequency of 1 hour interval is too long.
KIM FONG, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Ali, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not worth the money
For the price paid I expected more. I had an executive room but it wasn't that glamorous and to get hot water in the shower you had to turn the knob in the cold direction which was confusing.
1-night trip
Verified Hotels.com guest review

8/10 Very good

MOHD SHAHRIN BIN, 2-night trip
Verified Expedia guest review

8/10 Very good

Jesslin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Staff & Service should be better
Verified Expedia guest review

8/10 Very good

Hotel room is clean and spacious but pillow is too slow; personal view. Enjoyed the cool air, may consider Awana again when next visit Genting.
Verified Expedia guest review

6/10 Good

Weather was a pleasant surprise.
Verified Expedia guest review

8/10 Very good

Spacious & clean room. Transport to Outlet is available. But frequency & capacity of transport bus was limited. Ordered Aglio Olio pasta at the restaurant located in opposition of reception. It was too spicy. Nevertheless, overall evaluation was good. V
Verified Expedia guest review

10/10 Exceptional

rabhi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The property has been upgraded and the food and service is excellent. Keep it up!!
Verified Expedia guest review

6/10 Good

Poor Maintenance
The hotel is spacious. Can feel the fresh air. I think due to pandemic period, there’s plenty of upgrade and improvement needed for the hotel. In the room, the soap dispensers were rusty. The kettle was also rusty and I have it changed. The wardrobe is giving way. I stayed on the 22nd floor with a balcony. The room has many many small insects and flying ants.
Jenny, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

NAZIMA BINTE, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

Room size is good with 2 queens bed nice for 4pax reasonable price. Room is bright and clean. I like the new look of Awana, gym is equipped with technogym and have a yoga room with mirror. Restaurant ambient is nice, facing pool wt live band. Food is good. Weekend roast not bad. Happy hour is a good deal! Used to get check out gift (flower/plant) is lovely! But not this trip. cons: mosquitoes at lobby waiting area. construction noise
Verified Expedia guest review

6/10 Good

The housekeeping of the room not properly done, lots of ants on the table and when asked for makeup room they only made the bed but not clean up the room. The variety of the breakfast limited, which is not worth the money
Verified Expedia guest review

2/10 Poor

Poor experience at Awana
Room wasn’t ready till after 5.30pm n had issues with no heated shower. Was promised 25th floor by Assistant front desk Manager Ms Kay but was given 19th floor instead. There’s only 1 free mini shuttle bus to outlet mall which runs every hour but all guests needed transfer which made the wait unbearable. Hotel does not provide bag storage service after checking out of hotel which is frustrating when u needed to get something at the mall quickly before leaving the hotel totally which is really unacceptable.
Eileen, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good with the low season price at RM205. The hotel room was newly renovated with greenery view but the public toilet at the lobby was very old and no water supply. Very poor maintenance car park, no lift access to the hotel lobby, feeling unsafe. Bad facilities if you pay at normal room price where might charge at least RM300 - 400/night. Two dining restaurants at the hotel but a slightly expensive with the portion (Awana garden hotpot restaurant) but the view and environment were good.
kai see, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

mohd hakem, 1-night trip
Verified Expedia guest review