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The Canvas Dubai - MGallery Hotel Collection

5.0 star property
Luxury hotel with 2 restaurants, near Dubai Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Canvas Dubai - MGallery Hotel Collection

Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Exterior
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Terrace
The price is ₹18,386
₹22,983 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite with 1 King Size Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite with 1 King Size Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Hair dryer
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Separate bedroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
23, Kuwait Street, Port Rashid, Dubai, Dubai, 116656

What's nearby

  • Dubai Cruise Terminal - 14 min walk - 1.2 km
  • Dubai Museum - 3 min drive - 2.2 km
  • BurJuman Mall - 4 min drive - 3.0 km
  • Gold Souk - 5 min drive - 4.8 km
  • Dubai International Convention and Exhibition Centre - 6 min drive - 5.6 km

Getting around

  • Dubai Intl. Airport (DXB) - 15 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Al Maktoum Intl. Airport (DWC) - 52 min drive
  • Sharaf DG Station - 16 min walk
  • Al Ghubaiba Station - 16 min walk
  • ADCB Station - 27 min walk

Restaurants

  • ‪Al Shorafa - ‬2 min walk
  • ‪مطعم جازيبو - ‬7 min walk
  • ‪Candle Light Restaurant - ‬6 min walk
  • ‪Rolla Residence Dubai - ‬5 min walk
  • ‪Indian Coffee House Dubai - ‬4 min walk

About this property

The Canvas Dubai - MGallery Hotel Collection

The Canvas Dubai - MGallery Hotel Collection features a free kids' club and puts you within a 15-minute walk of Dubai Cruise Terminal. Guests can indulge in deep-tissue massages, aromatherapy, or reflexology, and Azalya Restaurant, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a health club. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Malay, Russian, Thai, Urdu

At a glance

Hotel size

  • 164 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's menu

Working away

  • Business center
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Art gallery on site
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Azalya Restaurant - This restaurant serves brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Signature Sanjeev Kapoor - This restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Alfonxo - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Estrellas Skyline Lounge - This rooftop bar overlooks the pool. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately AED 80 for adults and AED 60 for children
  • Early check-in can be arranged for an extra charge of AED 250 (subject to availability)
  • Late check-out can be arranged for an extra charge of AED 450 (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 157.5 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Dubai Melia
Canvas Hotel Dubai MGallery Sofitel
Melia Hotel Dubai
Canvas Hotel MGallery Sofitel
Canvas Dubai MGallery Sofitel
Canvas MGallery Sofitel
The Canvas Hotel Dubai MGallery
The Canvas Dubai - MGallery Hotel Collection Hotel
The Canvas Dubai - MGallery Hotel Collection Dubai
The Canvas Dubai - MGallery Hotel Collection Hotel Dubai

Frequently asked questions

Does The Canvas Dubai - MGallery Hotel Collection offer free cancellation for a full refund?
Yes, The Canvas Dubai - MGallery Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Canvas Dubai - MGallery Hotel Collection?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 7 PM.
Are pets allowed at The Canvas Dubai - MGallery Hotel Collection?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Canvas Dubai - MGallery Hotel Collection?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at The Canvas Dubai - MGallery Hotel Collection?
You can check in starting at 3:00 PM. There's a charge of AED 250 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of AED 450 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Canvas Dubai - MGallery Hotel Collection and nearby?
The Canvas Dubai - MGallery Hotel Collection has 2 bars and an outdoor pool, as well as a sauna and a steam room.
Are there restaurants at or near The Canvas Dubai - MGallery Hotel Collection?
Yes, there are 2 onsite restaurants, featuring Indian cuisine and pool views.
What's the area around The Canvas Dubai - MGallery Hotel Collection like?
The Canvas Dubai - MGallery Hotel Collection is a short 14-minute walk from Dubai Cruise Terminal and 17 minutes' walk from Meena Bazaar.

The Canvas Dubai - MGallery Hotel Collection Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great
Great place to stay near at cruise port! Special thanks for Kusum about super kind service :)
Tommi, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Property is beautiful.staff needs to do a better job with accommodating guest. The valet was amazing they helped with everything directions, luggage, calling taxi
dyeshia, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good staff and helpful everything is perfect 👍
Rafeek, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Best accor hotel
Vijay, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Vijay, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed the stay
Justin, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Achal, 13-night trip
Verified Expedia guest review

8/10 Very good

Gulilat, 9-night trip
Verified Expedia guest review

2/10 Poor

For those booking a junior suite please look elsewhere. We booked the jjnior suite for 11 days and was appalled by the condition on the room. The fixtures were rusted over in the bathroom and living room area. We had to look for a different room however all the junior suites were the same. They then offered us the exec suite which was better. The staff cooking the breakfast was unhygienic. He would touch the ingredients with his hand then touch his phone and put his hand back into the food. I was disgusted and sat in the most convenient seat that allowed me to see exactly what he was doing. I did address it with him but was met with a smile. The shower leaked into the toilet. The corridor on the 2nd floor had a leaking ceiling just by the lifts, where my huband would get splashed. The gym whilst it was minimal it was expected but the towels they had provided were all dirty. I would pull one dirty, 2nd dirty, third fourth and fift all dirty. There was a gentleman also working out with me and my husband and he was shocked at my dicovery. I have images to support everything i mentioned. They gave us a complementary honeymoon cake but it was stale and would have rathered not been given anything if it wasnt going to be edible. On one night i ordered room service. Scrambled eggs very well done with onions and mushrooms. Instead they gave me an omelette with bacon. This is an islamic country so they accidentally adding bacon to someones order is beyond me. Not one apology.
Ogunnike, 10-night trip
Verified Expedia guest review

2/10 Poor

MANUEL SIMON, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Everything was horrible the staff service and behavior was terrible reception doesn’t even know how to speak to there clients , smell in the room , dirty carpet , dirty corners, hospitality at its lowest , noise of party just under our room and staff tells us it finishes in 10 minutes every 30 minute when we call them about it , never coming back again even thought we gave it a chance 3 times each time was a bigger deception, Accor should even remove remove there name from there for how much it hurts the brand
Rafik, 1-night family trip
Verified Expedia guest review

8/10 Very good

Hotel service of the bar and restaurants isn’t leveling up to 5 star hotel at all . The lobby service is very kind and helpful but the restaurant of the staff has a lot to learn about cleaning and customer service .
Kinga, 4-night family trip
Verified Expedia guest review

2/10 Poor

.
Rafik, 1-night family trip
Verified Expedia guest review

8/10 Very good

the service was good but he housekeeping wasn't good enough , the fridge is of dirty not clean enough the quality of the facility wasn't feel like 5 star >>> quality is not good enough there is an disco room in B1 area , smells so bad ... the cigarette smells every there .. so my client have to change the room ...like the front desk is very good service , he change the room for us the next day so in overall this hotel cannot great in five star .... only 3.5
Jennifer, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was good
Dalia, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place very. Very clean and new.
Paiman, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The only negative about this hotel is that roof top is not wheelchair accessible.
Paiman, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Palbinder, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice hotel good guess service & only 20 mins for both malls !
Nigel Bell Anthony, 6-night trip with friends
Verified Expedia guest review

4/10 Fair

I like the Rooftop dinner.
Isha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The property was located not too far from what we needed and the staff were very helpful.
Velma, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel that’s clean and has a lot to offer from multiple restaurants, a rooftop pool lounge, & a cafe
Antonia, 2-night trip
Verified Expedia guest review

8/10 Very good

Nice room but weird there wasn’t a shower. Went to the bar downstairs and they didn’t allow me to use my discount from the VIP perk. Breakfast was ok, buffet dinner was average at best. Overall was good value for money with the highlight being the room and rooftop pool.
John, 1-night trip
Verified Expedia guest review

6/10 Good

jesse steward, 1-night family trip
Verified Hotels.com guest review