We had a nice-sized apartment in the Swissotel Living Apartments and generally enjoyed our 4 night stay. However, kitchen could have been better stocked with dishtowel washtowel dish detergent and dishwasher soap. Contrary to all of our numerous apt living stays in cities, none of these were provided; we requested and did not receive. We could not wash our dishes unless we went and purchased those supplies, which we did not. We left our used dishes in the sink. Also, the clothes dryer was very inefficient. Breakfast buffet was very nice with wide selection of foods which was all very good. However, they ran out of plates coffee cups and napkins at peak times. Mehdi, one of the breakfast buffet attendants was excellent as was Navendra at the Ground Level Attendants Desk for helpful transportation information. We were on the 19th Apartment Level. Noisy basketball courts on roof of adjacent building at around the 12th level. Whistles and loudspeakers from around 7:00 pm until after 10:30. Made evening balcony time not as relaxing as desired. Also, Internet service on the balcony was inconsistent. Restaurant choices in the area very limited and on-site all-day dining provides dinner buffet only. When wanting something light for dinner, the lobby lounge had a menu with some sandwiches, salads and power bowls, which was fine with us, but selection might be limited for some. Based on our experience, our stay was not up to the 5-star rating.