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Sofitel Dubai The Palm Resort & Spa

Upscale beachfront resort with spa, near Aquaventure

  • Free WiFi and free parking
From
Rs30,864

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Beach
  • Pool
  • Pool
Pool. Image 1 of 167.
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East Crescent Road, Dubai, 55558, United Arab Emirates
9.0.Superb.
  • Perfect!

    Feb 1, 2019

  • I would highly recommend this hotel. Beautiful pool and beautiful private beach. Gorgeous…

    Nov 5, 2021

See all 572 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Transport options
Convenient

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Gym

    Property highlights

    Main amenities

    • 361 guestrooms
    • Daily housekeeping
    • On a private beach
    • Marina
    • 7 restaurants and 2 poolside bars
    • Full-service spa

    Feel at home

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)

    What’s around

    • In Palm Jumeirah
    • Aquaventure - 23 min walk
    • Sheikh Zayed Road - 6.4 mi / 10.3 km
    • Jumeirah Beach - 8.1 mi / 13 km
    • The Walk - 8.1 mi / 13.1 km
    • Skydive Dubai - 8.1 mi / 13.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Luxury Room, 1 King Bed, Balcony, Sea View
    • Luxury Room, 1 King Bed, Balcony, View (Palm View)
    • Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View
    • Junior Suite, 1 King Bed with Sofa bed, Balcony
    • Luxury Twin Room, 2 Twin Beds, Balcony, View (Palm View)
    • Club Suite, 1 King Bed with Sofa bed, Business Lounge Access (Beach)
    • Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)
    • Club Suite, 1 King Bed with Sofa bed, Business Lounge Access (Beach)
    • Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)
    • Classic Room, View
    • Luxury Room, 1 King Bed, Balcony, Sea View

    What’s around

    Landmarks

    • In Palm Jumeirah
    • Aquaventure - 23 min walk
    • Sheikh Zayed Road - 6.4 mi / 10.3 km
    • Jumeirah Beach - 8.1 mi / 13 km
    • The Walk - 8.1 mi / 13.1 km
    • Skydive Dubai - 8.1 mi / 13.1 km
    • Dubai Marina Mall - 8.1 mi / 13.1 km
    • Souk Madinat Jumeirah - 8.3 mi / 13.4 km
    • Wild Wadi Water Park - 8.6 mi / 13.9 km
    • Madinat Jumeirah - 8.7 mi / 13.9 km
    • Burj Al Arab - 8.7 mi / 14 km

    Getting around

    • Dubai Intl. Airport (DXB) - 34 min drive
    • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
    • Sharjah (SHJ-Sharjah Intl.) - 49 min drive
    • Atlantis Aquaventure Waterpark Station - 23 min walk
    • Airport shuttle (surcharge)
    • Free shopping center shuttle
    Profile: Palm Jumeirah

    Profile: Palm Jumeirah

    Palm Jumeirah—a series of islands artificially constructed from reclaimed land—is a stunning feat of engineering. The archipelago sits in the crystal-clear waters of the Persian Gulf southwest of Downtown Dubai, and tourists can catch the Palm Monorail to get to the mainland in a matter of minutes.

    In typical Dubai style, these islands boast countless luxury hotels and resorts, many with their own private sandy beaches. Visitors can rent a yacht and cruise on the Gulf waters, or visit the extravagant Aquaventure Waterpark—a surefire family hit, with thrilling rides, dolphin scuba diving, and a beach for ticketholders.

    map
    See on map
    East Crescent Road, Dubai, 55558, United Arab Emirates

    At a glance

    Hotel size

    • This hotel has 361 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*
    • Free children's club

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)
    • In-room childcare (surcharge)
    • Supervised childcare/activities (free)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 7 restaurants
    • 6 bars/lounges
    • 2 poolside bars
    • Snack bar/deli
    • Beach bar
    • 24-hour room service

    Things to do

    • Fitness classes on site
    • Kayaking on site
    • Playground on site
    • Rowing or canoeing on site
    • Sailing on site
    • Scuba diving on site
    • Snorkeling on site
    • Yoga classes/instruction on site

    Working away

    • Business center
    • Number of meeting rooms - 9
    • Conference space
    • Conference space size (feet) - 13149
    • Conference space size (meters) - 1222
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Terrace
    • Library

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • Arabic
    • English
    • Filipino
    • French
    • German
    • Hindi
    • Italian
    • Portuguese
    • Russian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Soundproofed rooms
    • Premium bedding

    Things to enjoy

    • Balcony

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Rainfall showerhead
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Satellite TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Sofitel SPA has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

    Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

    Bottega - This delicatessen specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

    Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Marina on site
    • Outdoor tennis courts -
    • Sauna
    • Steam room
    • Fitness classes on site
    • Kayaking on site
    • Playground on site
    • Rowing or canoeing on site
    • Sailing on site
    • Scuba diving on site
    • Snorkeling on site
    • Yoga classes/instruction on site

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
    This property has signed the UNESCO Sustainable Travel Pledge.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: AED 500.00

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
    • New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 12 to 18 years old)

    Optional extras

    • Buffet breakfast is offered for an extra charge of AED 155 for adults and AED 77.50 for children (approximately)
    • Airport shuttle service is offered for an extra charge of AED 350 per vehicle (roundtrip)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • In-room babysitting is available for an extra charge
    • Babysitting/childcare is available for an extra charge

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 9:00 AM to 6:00 PM
    • Guests under 18 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

    Also known as

    • Dubai Palm Resort
    • Sofitel Dubai The Palm Resort & Spa Dubai
    • Sofitel Dubai The Palm Resort & Spa Resort
    • Sofitel Dubai The Palm Resort & Spa Resort Dubai
    • Dubai Palm Sofitel
    • Sofitel Dubai Palm
    • Sofitel Dubai Palm Resort
    • Sofitel Resort
    • Sofitel Palm Resort
    • Sofitel Palm
    • Sofitel Dubai The Palm Resort Spa
    • Sofitel Dubai The Palm & Dubai

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Sofitel Dubai The Palm Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there are 7 onsite restaurants, featuring alfresco dining, international cuisine, and pool views. The dining venue will be unavailable from October 25 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Manava (4-min walk), The Beach House (2.3 mi), and A La Turca (2.8 mi).
    • Yes, an airport shuttle is available. The charge is AED 350 per vehicle roundtrip.
    • Have fun with onsite activities like kayaking, sailing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Sofitel Dubai The Palm Resort & Spa also has 2 poolside bars, 6 bars, and a private beach, as well as a sauna, a steam room, and an arcade.
    9.0.Superb.
    • 10.0.Exceptional

      Great family location - beautiful property, nice design, great feeling, my boys loved the kids club, friendly and customer oriented staff. Awesome views of the Palm and Dubai

      Nicolas, 2 night family trip, Oct 13, 2021

      Verified Expedia guest review

    • 8.0.Very good

      3 night stay

      Great hotel and virtually flawless. Great quality room and super comfy bed. Poolside bar is expensive (expected) but not great quality and really difficult to get service. This is at the top of the palm and around. Either be happy with the restaurants and their prices or be prepared to get taxis everywhere.

      Jamie, 3 night trip, Oct 12, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very nice resort. Staff wer professional and polite. Second time visiting hotel. Great amenities. I would recommend to others.

      Manuel Edward, 6 night family trip, Oct 9, 2021

      Verified Expedia guest review

    • 6.0.Good

      Improvement is needed

      Unconformable beds Sofa beds are in a very bad condition. Highly overpriced Mini-bar Breakfast Menu needs to be improved

      FAROUK, 1 night family trip, Oct 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing property, great experience

      Simi, 11 night romance trip, Sep 27, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      This is our second stay at this resort and this time was even better! The resort truly is a luxury escape- the pool, the beach, the restaurants and the grounds, it’s very relaxing!! On this occasion we choose to stay here for our honeymoon and the added chocolates, balloons and romantic towel arrangements on the bed were amazing! Once again the service was impeccable and the cleanliness of our room was perfect everyday, which was down to the attentive service provided by Rama who was a polite gentlemen making sure we had a great stay. Facilities of the resort are great and it caters to everyone, the gym is also well equipped which great views! We ate at all the restaurants and the food/service is amazing, in particular Porterhouse which is the steak restaurant! You really don’t have to leave the grounds, it has everything you need! If I’m in Dubai again, Sofitel the Palm will be at the top of my list!

      Daljeet, 7 night romance trip, Sep 24, 2021

      Verified Ebookers guest review

    • 10.0.Exceptional

      This is an exemplary facility with service and amenities that are worthy of its 5-star rating. The staff is super helpful, professional, and friendly available for all your needs. We were treated like royalty our entire visit. The private beach, the dining experiences, and the Premier Louge were well worth the upgrade in room. We didn't see the other rooms but we had the Beach Suite with amazing views, day and night. We will definitely return someday to this same facility.

      Michael, 5 night romance trip, Sep 23, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      One of the best hotels in dubai

      Beautiful hotel and amazing service

      Danish, 4 night family trip, Sep 14, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Luxury hotel good location

      The Sofitel is a great hotel with great views and good location , nice swimming pools and nice food bathrooms very spacious with shower and bath , located on the palm jumeira next to Atlantis . Food a bit pricey but so is everything else in Dubai . However the hotel have a company who were doing pcr test there and they were mid informing customers by asking them to do pcr tests that were not required , I paid 1100 dhs for something that was not required . I did report to the hotel but Did not get a reply . I believe as customers of the Sofitel and out source company should not be providing false information to customers . The company was called first response health care who advised we need to take up with the hotel . So feel like being pulled pillar to post . Hotel is great over all and Sofitel every where o stayed in the world are great hotels .

      Tariq, 1 night trip, Sep 14, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excelente ubicación servicio de primera personal amable un lugar con los maximos standard de calidad

      Jose F, 9 night family trip, Sep 12, 2021

      Verified Expedia guest review

    See all 572 reviews