Unwind at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only, where luxury meets tranquility. Enjoy a free breakfast buffet and unwind with a massage or yoga class on the pristine white sand beach. With 10 restaurants to choose from, snorkeling adventures and kayaking opportunities await you.
Reviews
7.47.4 out of 10
Good
Popular amenities
Bar
Pool
Casino
Laundry facilities
Main amenities (12)
Daily housekeeping
On the beach
Casino
10 restaurants and 5 beach bars
2 poolside bars and 4 bars/lounges
6 swim-up bars
Full-service spa
2 outdoor pools
Nightclub
3 indoor tennis courts
Health club
Sauna
Feel at home (6)
Separate bathtub and shower
Separate sitting area
Premium TV channels
Garden
Terrace
Daily housekeeping
The current price is ₹24,937
₹24,937
₹25,289 total
includes taxes & fees
26 May - 27 May
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Luxury Suite with Terrace Jacuzzi
Luxury Suite with Terrace Jacuzzi
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club
Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
55 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
View all photos for Honeymoon Suite Ocean View Diamond Club
Honeymoon Suite Ocean View Diamond Club
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
55 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Luxury Junior Suite
Luxury Junior Suite
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
52 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
View all photos for Luxury Suite Swim Out
Luxury Suite Swim Out
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
View all photos for Luxury Suite Swim Out Diamond Club
Luxury Suite Swim Out Diamond Club
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club
Luxury Presidential One Bedroom Suite Ocean View Diamond Club
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
117 sq m
Ocean view
Sleeps 3
1 Double Sofa Bed and 1 King Bed
View all photos for Luxury Junior Suite Ocean View
Luxury Junior Suite Ocean View
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
52 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
View all photos for Luxury Junior Suite Diamond Club
Luxury Junior Suite Diamond Club
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
52 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
View all photos for Luxury Suite Ocean View with Terrace Jacuzzi
Luxury Suite Ocean View with Terrace Jacuzzi
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
55 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
View all photos for Luxury Junior Suite Swim Out
Luxury Junior Suite Swim Out
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
52 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
View all photos for Luxury Junior Suite Ocean View Diamond Club
Luxury Junior Suite Ocean View Diamond Club
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
52 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
Similar properties
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500
What's nearby
Xoximilco - 14 min drive - 10.6 km
Moon Palace Golf Club - 15 min drive - 11.2 km
Puerto Morelos Beach - 21 min drive - 17.8 km
Petempich Bay - 24 min drive - 14.7 km
Puerto Morelos Town Square - 25 min drive - 21.1 km
Getting around
Cancun Intl. Airport (CUN) - 19 min drive
Tulum Intl. Airport (TQO) - 134 min drive
Cozumel Intl. Airport (CZM) - 30.6 miles/49.2 km
Restaurants
Grand Lobby Bar - 15 min drive
Grand Central Buffet - 17 min drive
Agave Mexican Cuisine - 16 min walk
The Grill - 17 min drive
Cusco - 18 min drive
About this property
Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only
At Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages, and sun loungers, plus you'll be within a 15-minute drive of Moon Palace Golf Club. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Gourmet Marche, one of 10 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 5 beach bars, a casino, and a nightclub. Fellow travelers say great things about the helpful staff and beach location.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Dancing
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
Languages
English, French, Spanish
At a glance
DONE
Hotel size
343 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
DONE
Other information
Designated smoking area (fines apply)
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
10 restaurants
4 bars/lounges
5 beach bars
2 poolside bars
6 swim-up bars
Coffee shop
Barbecue grills
Private dining
24-hour room service
Snack bar/deli
What to do
On the beach
Tennis
Yoga classes
Kayaking
Scuba diving
Snorkeling
Shopping
Pool table
Windsurfing nearby
Working away
Business center
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2014
ATM/banking
Garden
Picnic area
Terrace
Library
Health club
Adjacent to a golf course
2 outdoor pools
Designer stores on site
Casino
Full-service spa
3 indoor tennis courts
Nightclub
8 casino gaming tables
12 casino slot machines
Hot tub
Sauna
Massage/treatment rooms
Banquet hall
Reception hall
Beaux Arts architecture
Accessibility
Elevator
Elevator door width (inches): 40
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Front entrance ramp
Room amenities
Be entertained
49-inch plasma TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
Furnished balcony
Separate sitting area
Freshen up
Jetted bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The Royal Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
Gourmet Marche - This buffet restaurant serves breakfast, lunch, and dinner.
Zen - This restaurant serves dinner only. Open daily.
Hunter Steak House - This restaurant serves lunch only. Open daily.
Grazie Italian Trattoria - This restaurant serves dinner only. Open daily.
Taj | Indian Cuisine - This restaurant serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Sanitation services: MXN 79.20 per night
Renovations and closures
The property will be renovating from August 18 2025 to December 6 2025 (completion date subject to change). The following areas are affected:
Business center
Exterior
Front desk
Hallway
Lobby
Meeting facilities
Select guestrooms
Swimming pool
Alternate facilities will be available offsite during the renovation.
During renovations, the property will make every effort to minimize noise and disturbance.
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Adults
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive
Hideaway Royalton Riviera Cancun Puerto Morelos
Hideaway Royalton Riviera Cancun
Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive
Frequently asked questions
Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only offer free cancellation for a full refund?
Yes, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there's a casino, featuring 12 slot machines and 8 gaming tables.
What is there to do at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only also has 6 swim-up bars, 2 poolside bars, and a casino, as well as a nightclub, a sauna, and a Turkish bath.
Are there restaurants at or near Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there are 10 onsite restaurants.
Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only like?
Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
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Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Food
Room
Restaurant
Beach
Adults
Drinks
Buffets
Children
Trip
Reviews
10/10 Exceptional
30 March 2025
Great amazing stay and easy check in.!!
We had an amazing time.!! I always stay at Royalton resorts and always had the best experience ever.! I actually booked to stay from Friday - Monday and had such a great tune that we booked another night on the resort… This was my first time booking a resort through hotel.com and it was a easy smooth experience
Ernika
Ernika, 1-night trip
10/10 Exceptional
7 January 2025
The property was clean and the staff were amazing ! Everyone was so kind and helpful during our stay.
Kantina
Kantina, 4-night trip
8/10 Very good
12 January 2025
Great trip
Eric James
Eric James, 7-night trip
10/10 Exceptional
31 December 2024
So much to do inside the resort
Sakina
Sakina, 3-night trip
10/10 Exceptional
15 December 2024
I had a great experience while stayed at Hideaway Hotel. The place is beautiful.
Treva
Treva, 6-night trip
10/10 Exceptional
2 February 2025
Exceptional service. Great food. The property is beautiful but looking a little worn and in need of renovation. Loved my stay. Second time there and the suite with the swim out pool in the Hideaway was fantastic.
Geoffrey
Geoffrey, 9-night trip
10/10 Exceptional
19 December 2024
Best place ever
pedro salvador castillo
pedro salvador castillo, 4-night trip
2/10 Poor
9 January 2025
Good, what the hotel is SO close to the beach and the pools are? We're right there.
mandeep Singh
mandeep Singh, 5-night trip
10/10 Exceptional
9 January 2025
10/10 ! Resort was amazing
Sincere
Sincere, 3-night trip
4/10 Fair
10 February 2025
Very nice stuff
Terrible smell everywhere
Emmanuel
Emmanuel, 5-night trip
10/10 Exceptional
10 February 2025
Beautiful place to stay in very cleans lots to do in the hotel. The only problem we had was with the servers in the pm in the buffet they would completely ignore us and didn’t bother to ask how we were doing or bring us drinks and they would try to say that we couldn’t be in the buffet! The am staff in the morning was amazing we would always try to find Angel he was always friendly and we also love Jacinto in the bar area really fun and friendly! I would recommend the Royalton Hotel!
Mariela
Mariela, 3-night trip
8/10 Very good
4 February 2025
Service staff is very good. They need to enforce the policy for reserving loungers at the pools and have it done by the pool butler.
Richard
Richard, 6-night trip
8/10 Very good
28 January 2025
Food
stephan
stephan, 4-night trip
10/10 Exceptional
10 August 2024
Great accommodations and great resort. Would definitely recommend to anyone looking for a nice getaway.
Joshua
Joshua, 4-night trip
10/10 Exceptional
5 December 2024
Loved Royalton. Such a beautiful resort. I lost my iPad and couldn’t even dwell on it considering the resort was so amazing and I had so much fun. Will visit again !
Shyanne
Shyanne, 4-night trip
10/10 Exceptional
10 October 2024
Loved the food! was a lot better than all the other resorts I have been to when I was in mexico
Trenton
Trenton, 7-night trip
8/10 Very good
10 June 2024
Great vacation place!
Michele
Michele, 5-night trip
10/10 Exceptional
22 December 2024
Excellent customer service from all departments!
Sandra Cecilia
Sandra Cecilia, 5-night trip
10/10 Exceptional
3 November 2024
Was a great experience
Joey
Joey, 4-night trip
6/10 Good
13 January 2025
You can find better options with this price
Hourasa Taghi
Hourasa Taghi, 4-night trip
10/10 Exceptional
2 August 2024
Love everything about the resort
Brittney
Brittney, 4-night trip
6/10 Good
30 January 2025
This was a nice resort with a great staff but the app did not work to make dinner reservations and they don’t take dinner reservations in person. Also there are a ton of kids so if you are looking for an adults only this is not the place to stay.
Teisha
Teisha, 7-night trip
6/10 Good
6 May 2025
Okay, not great- wont be back
Food was not great. Only good thing about spa was hydrotherapy. Alot of staff seem to have attitudes or were rude. Too much confusion about room upgrades. They lied about being sold-out. Butlers were hit or miss. Either you had a good one that communicated or you didnt. No tour, no map, no explanation of services, amenities, nothing. Music was outdated. Bath tub was dirty day 1. Room service took forever. Complimentary bottle was given on last day so had to give away. Not impressed with this resort at all. Elevators were always out of service in main lobby & sports bar staff were lazy & rude. Service took forever or not at all. No one explained diamond club or where office amenties located.
Natalie
Natalie, 4-night trip
10/10 Exceptional
4 November 2024
Excellent resort. Customer service was 10/10! I would highly recommend!