Near Tulum National Park, Xscape Tulum offers a serene retreat with lush gardens, a library and bar. Indulge in cycling or rejuvenate with deep-tissue massages at the spa. Stay connected with WiFi and enjoy an outdoor pool surrounded by sun loungers.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Bar
Free parking
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Airport shuttle
Air conditioning
Garden
Library
Front-desk safe
ATM/banking services
Multilingual staff
Concierge services
Feel at home (6)
Private bathroom
Garden
Daily housekeeping
Free self parking
Outdoor swimming pools
Free toiletries
The current price is ₹3,083
₹3,083
₹3,990 total
includes taxes & fees
13 Jul - 14 Jul
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Premium Room, Balcony, Pool View
Premium Room, Balcony, Pool View
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Balcony
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Designer toiletries
Daily housekeeping
In-room safe
30 sq m
Sleeps 3
1 Queen Bed
View all photos for Premium Room, 1 King Bed, Hot Tub, Pool View
Premium Room, 1 King Bed, Hot Tub, Pool View
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Private hot tub
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Designer toiletries
Daily housekeeping
In-room safe
30 sq m
Sleeps 2
1 King Bed
View all photos for Junior Loft, Terrace
Junior Loft, Terrace
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Terrace
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Designer toiletries
Daily housekeeping
In-room safe
30 sq m
Sleeps 3
1 Queen Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
8.48.4 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Designer toiletries
Daily housekeeping
In-room safe
30 sq m
Sleeps 2
1 King Bed
View all photos for Loft, Terrace
Loft, Terrace
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Terrace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Private bathroom
Hair dryer
Designer toiletries
35 sq m
Sleeps 3
1 Queen Bed
View all photos for Luxury Room, 1 King Bed, Garden View
Luxury Room, 1 King Bed, Garden View
Highlights
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Designer toiletries
Daily housekeeping
In-room safe
45 sq m
Sleeps 3
1 King Bed
View all photos for Standard Apartment, 1 Queen Bed with Sofa bed, Pool View
Standard Apartment, 1 Queen Bed with Sofa bed, Pool View
Highlights
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Ceiling fan
Sofa bed - double
Separate bedroom
Private bathroom
60 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
View all photos for Apartment, Terrace
Apartment, Terrace
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Ceiling fan
Private bathroom
60 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Premium Room, Terrace, Pool View
Premium Room, Terrace, Pool View
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Terrace
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Designer toiletries
Daily housekeeping
In-room safe
25 sq m
Sleeps 3
1 King Bed
View all photos for Luxury Room, 1 King Bed, Jetted Tub, Garden Area
Calle Kukulcan Sur entre Calle Xel Ha, Zac be, Tulum, QROO, 77780
What's nearby
Tulum National Park - 6 min drive - 4.6 km
Gran Cenote - 6 min drive - 5.4 km
Las Palmas Public Beach - 9 min drive - 6.0 km
Tulum Mayan Ruins - 9 min drive - 5.6 km
Playa Paraiso - 10 min drive - 6.7 km
Getting around
Tulum Intl. Airport (TQO) - 43 min drive
Cancun Intl. Airport (CUN) - 98 min drive
Airport shuttle (surcharge)
Restaurants
Burrito Amor - 7 min walk
Sukhothai - 1 min walk
Asian Bodega - 5 min walk
El Camello Jr - 3 min walk
El Tio - 3 min walk
About this property
Xscape Tulum
Xscape Tulum puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, Gran Cenote and Tulum National Park are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Italian, Spanish
At a glance
DONE
Hotel size
27 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
The front desk is open Monday - Sunday (7:30 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered on-site self-parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
What to do
Boat tours nearby
Scuba diving nearby
Services
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Bicycle rentals
Bike storage
Pool loungers
Facilities
3 buildings/towers
Built in 2014
ATM/banking
Safe-deposit box at front desk
Garden
Library
An outdoor pool
Bicycle parking
Accessibility
Wheelchair-accessible path of travel
Room amenities
Home comfort
Air conditioning
Window screens
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 15 for adults, and USD 8 to 15 for children
Airport shuttle service is offered for an extra charge of USD 130 per room (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 9075846
Also known as
Xscape Tulum Hotel
Xscape Tulum
Xscape Tulum Hotel
Xscape Tulum Tulum
Xscape Tulum Hotel Tulum
Frequently asked questions
Does Xscape Tulum offer free cancellation for a full refund?
Yes, Xscape Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Xscape Tulum?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Xscape Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at Xscape Tulum?
Yes, there's free self parking.
Is airport shuttle service offered by Xscape Tulum?
Yes, an airport shuttle is available. The charge is USD 130 per room one-way.
What are the check-in and check-out times at Xscape Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Xscape Tulum and nearby?
Have fun with nearby activities like boat tours, fishing, and scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Xscape Tulum?
Yes, there's an onsite restaurant.
What's the area around Xscape Tulum like?
Xscape Tulum is in Tulum City Center, a short 11-minute walk from Dos Aguas Park.
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Xscape Tulum Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Food
Location
Towns
Lobby
Beach
Water
Cocktails
What guests liked
The pool was clean, nice, and great, with a beautiful and relaxing outdoor area. (5 reviews)
The property's restaurant served great food, had an amazing atmosphere, and provided excellent service. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
31 March 2025
Beautiful gardens and relaxing vibe
Aneesa
Aneesa, 4-night trip
10/10 Exceptional
28 December 2024
Walking distance to Tulum Centro.
7 eleven, very cute cafe and many dining nearby.
Very friendly receptionist.
Marika
Marika, 4-night trip
10/10 Exceptional
17 November 2024
Relaxing, “artistic vibe.”
This is a small, quiet hotel with a bit of an artistic, primitive vibe. Very kind staff. Relaxing. Spacious room with very comfortable king size bed. Great swimming pool & pretty outdoor area.
Bruce
Bruce, 7-night trip
10/10 Exceptional
14 January 2023
Very nice hotel and great friendly people working here.
David
10/10 Exceptional
19 July 2024
Beautiful property, matched the Tulum vibe we all imagine. Area surrounding is very local, but it is conveniently located to the center of town. Staff was exceptional!
Edwin
Edwin, 1-night trip
2/10 Poor
24 February 2025
This hotel was super pathetic! Cockroaches and insects inside the room, bathroom is dirty and there is no view from balcony as there are lot of overgrown plants! The wifi was broken for first 2 days i arrived, dont come here if you dont wanna ruin your tulum holidays! Only the receptionist was helpfull
R Lalit
R Lalit, 3-night trip
8/10 Very good
2 May 2024
Beautiful oasis
Beautiful place! It was an awesome oasis in the city. Absolutely loved it and would stay there again.
Lora
Lora, 1-night trip
8/10 Very good
29 December 2022
Well located, good value, friendly staff! would reccomend!
Andrew
4/10 Fair
8 January 2025
Outdated, no TV and interior not safe. I had requested first floor, I received a confirmation but ended on the 3rd floor with stairs!
Henry
Henry, 1-night trip
10/10 Exceptional
4 January 2024
Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
Mackenzie
Mackenzie, 1-night trip
10/10 Exceptional
5 February 2024
Fantastic place. Reasonable price. Pix don’t do it justice.
Verified traveller
1-night trip
10/10 Exceptional
21 April 2024
This was an amazing stay! We enjoyed the porch area and mini fridge. The fridge was stocked with a great lager. Simple, clean, beautiful. A weekend was not long enough!
Tamika
Tamika, 2-night trip
10/10 Exceptional
1 January 2023
We had a fantastic stay at Xscape Tulum. Our room was lovely and very clean, the hotel location was a short walk to the main strip of shops and restaurants, the staff were all very friendly and helpful and the restaurant Casa Mia had delicious food and cocktails. Would really recommend this hotel to anyone hoping to have a relaxing stay in Tulum in a close location to the busy centre.
Amy
10/10 Exceptional
26 February 2024
The best of Tulum !
Absolutely love this GEM! Best service , great setting and my favorite Tulum location. I’ll return. Don’t hesitate to book this spot.
Sheila
Sheila, 2-night trip
2/10 Poor
9 December 2024
I am stranded in Toronto. Could not make it into Tulum today. I sent a message to the property and they didn’t even bother to respond. So I guess my reservation meant nothing to them, they are happy to keep the money while I am stuck missing out on my vacation.
krista
krista, 1-night trip
10/10 Exceptional
30 June 2023
We booked Xscape last minute and we’re not disappointed. The best part by far was the staff, size of rooms and walking distance downtown. Downtown has way better local food options than the hotel strip. They also rent scooters which is a must. We will be back!
Elizabeth
Elizabeth, 2-night trip
10/10 Exceptional
1 July 2022
A superb place to stay. The staff were consistently efficient and friendly. The hotel is visually very attractive. The restaurant serves delicious food at reasonable prices and the portions are generous. The hotel is in a quiet area of town, about 20 or 25 minute walk from the centre - this will be an advantage for some and a disadvantage for others.
Robert
Robert, 2-night trip
8/10 Very good
6 December 2023
The surrounding area is a little run down. But the actual property is very nice if you want to RELAX. Not a party type property, no phone, tv or strong Wi-Fi. But very nice for a romantic getaway that doesn't break the bank.
Tiffany
Tiffany, 3-night trip
10/10 Exceptional
8 March 2023
10 stars absolutely!
Stayed for 5 perfect nights, room was always clean and had great sleeps, we enoyed the personal bath once you figure out the water it is great ! The hotel is close to main strip with lots of restaurants and shops, ask staff about near by cenotes and lagoons! The people here are exceptional! Always eager to help with a big smile! Beatrice and “EL” at the cafe are phenomenal people and the food is incredible, would come back again and would definitely recommend!
Thank you Xscape for an unforgettable experience, we loved visiting Tulum ❤️
Hayleigh Lynn
6/10 Good
2 October 2024
We were booked for four days, we left after three. One day we returned after exploring to find the housekeeper took all our loose pesos, assuming it was theirs? The bathroom window could not be locked, which made us feel unsafe. When it rained, the water built up by our door and came into the room.
The third night, a family checked into the room next to us with loud children, and a baby who screamed like a car alarm. The noise continued the next morning, and we wanted to escape! The front desk ignored our dissatisfaction and complaints and charged us for the next day anyway.
William Russell
William Russell, 4-night trip
10/10 Exceptional
29 March 2024
Xscape hotel is a beautiful place to be when visiting Tulum, the comfort and design of the buildings, gardens and pool makes it a very inviting and pleasurable. Diana and Valeria the Reception Desk employees went above and beyond trying to help us make our stay more enjoyable, they gave us great suggestions on where to go, gave us a useful map when we rented a couple of their rental bikes to enjoy visiting the town. They also gave us the option to leave our belongings on our last day after we check out. Upon our arrival back,we were able to use the pool and later have access to a full bathroom,so we could freshen up and continue our trip to our next location. Their friendliness, knowledge and willingness to help us was truly appreciated. We will for sure be back to Xscape Tulum
Monica
Monica, 2-night trip
6/10 Good
18 December 2022
The staff are really friendly and helpful. This hotel is on a very busy street and we unfortunately had a room that was streetside. Traffic started at 5am and was LOUD. The room is bare bones , no drinking water unless you purchase. The door only has a push lock and no deadbolt, so not very secure. The pool is nice and clean and grounds are nice. Not a bad place for 1 night but wouldn't do an extended stay here.
Kim
Kim, 2-night trip
2/10 Poor
14 January 2023
Not worth price Vs money
Katsiaryna
8/10 Very good
13 December 2022
The hotel itself is beautiful, and the staff was very helpful, especially with organizing logistics. The restaurant food is decent, and the pool is beautiful
The downsides - the bed was not very comfortable, and there is A LOT of construction happening in this area of town at this time. This can be quite noisy. In addition, the main road of Tulum is nearby, and there are a lot of very loud trucks that pass by at all hours
It's about a 40 minute walk from the beach; there are taxis but they are very overpriced. There are bikes that can get you there, though they are one-speed and pretty heavy. All of this would apply to any hotel in this part of town though! It's something I wish I had known beforehand though
Melissa
Melissa, 5-night trip
10/10 Exceptional
27 December 2023
Relaxing stay
***I stayed in room X1. The reason why I booked the suite is because of the Jacuzzi. Didn’t realize how big it was until front desk took me to the room. It literally fits about seven adults. It was insane and I was super happy. I booked this room!!!
*** I love the property. The staff are super nice, and extremely thoughtful. The pool guy took all his belongings out-of-the-way just so I can get a picture of the pool when he was working on it.
Franco and Mario in the restaurant are wonderful. Ivanna at the frint desknis super sweet and full of recommendations. Her how I had to go to reception the evening before to ask for two pillowcases. Only to realize the stinging mildew smell was coming from my pillow and not the pillowcases. She was modified and contacted her supervisor straight away.
***If you are the property owner or manager reading this review, please FiIX the side door in X1. I told the evening reception that my door, although is locked…still opens when you pull the door knob. She told me not to worry, and I should be safe. I slept without incident…but still fix the door.
My room was spaciius. Honestly, it was difficult trying to decide which rooms to book here; as they are alll unique!!! I am coming back to do the apartment and rooms w/ rooftop terrace.
There is a sushi restaurant, a garden, dining area, and pool. Ask front sesk for pool towels.