6/10 Good
15 October 2024
A fair hotel in a good location.
We were upgraded on arrival to an apartment room. Whilst adequately spacious the rooms were lacking in decor and facilities. There was a kitchenette which only had a sink and fridge. The rooms looked tidy but the floors tiles were stained and filthy looking even after repeated cleaning requests. The bathroom had no shower curtain around the bath dirty tub so plenty of splashes onto the tiled floor with floor drain being blocked. The AC was fauty on arrival but soon fixed. The TV had remote missing but only replaced on the last day of our stay.....maybe it was hiding somewhere and found by the cleaners eventually. The cleaning staff were very pleasant and helpful - espacially a young girl Fatima. The breakfast area was very lacking for choice. The girl serving omlettes was only there for one day of our week stay. The selection of pastries was very limited. Overall the staff were very pleasant apart from one rude guy in the breakfast area. Parking on the streets available but as usual in Marrakech expect to pay 10dhms or so to the thugs pretending to be parking officials which they are most certainly not. Nonetheless at least your car is kep an eye on whilst parked. The hotel overall was nothing more than 3 stars with good location on the main boulevard but very noisy with traffic if you have a front room like me. Lots of eateries and shops around.
Verified traveller
6-night trip
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