10/10 Exceptional
30 June 2024
Initial access to property was difficult. Instructions were not timely and when received did not include how to access the external door to reach the safe where the physical key was located, so had to use international plan to call the property contact. Location of property was good. Bus to free ferry to and from Amsterdam Centraal ran every 30 mins. The ferry was every 4 mins and took very little time to cross. Apartment had a separate toilet without sink which was a little strange (sink was in another bathroom with the shower) so although it technically had two bathrooms there were some usability challenges. Signage on door in our apartment needed updating (wifi access info was invalid). One plus was the washer/dryer combo machine but we had some issues with the drying feature and there was no manual to troubleshoot whether it was user or machine error. Place was very clean and beds were comfy. TV had good choices including Netflix. Kitchen facilities a definite plus. We were able to make our own breakfast. Overall, apartment itself was very comfortable and family rates it very highly despite the issues noted. Would stay again and recommend to others.
Allison
Allison, 2-night family trip
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