I didn't arrive until 10.30pm, it was a bustling hostel with many different people and nationalities. The concierge was efficient and subtly humorous. The other guests were polite and helpful. I was on the ground floor with a window which I opened immediately, fortunately, as later the lock stuck on the door and I used it to clamber in. The showers were upstairs and were just what I needed. I slept really well although there was thunder. The woman cleaning the rooms was very pleasant and breakfast made me smile, it was Earl Grey tea, my favourite. Thank You