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Smartflats Premium - Palace du Grand Sablon

3.5 star property
City-center apartment, steps from Place du Grand Sablon
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Smartflats Premium - Palace du Grand Sablon

Flat-screen TV
Free toiletries, hair dryer, towels
Flat-screen TV
Flat-screen TV
Fridge, microwave, oven, stovetop

Reviews

6.8 out of 10

Good

Popular amenities

  • Lounge area
  • Refrigerator
  • Kitchen
  • Non-smoking
  • Free WiFi
Main amenities
  • 5 smoke-free apartments
  • Housekeeping once per stay
  • Business center
  • Meeting rooms
  • Snack bar/deli
  • Multilingual staff
  • Tour/ticket assistance
Feel at home
  • Kitchen
  • Separate dining area
  • Living room
  • Television
  • Coffee/tea maker
  • Elevator

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Apartment, 2 Bedrooms

Premium bedding, iron/ironing board, free WiFi

Luxury Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Apartment, 1 Bedroom

Premium bedding, iron/ironing board, free WiFi

Exclusive Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Premium bedding, iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Apartment, 1 Bedroom

Flat-screen TV

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom

Flat-screen TV

Luxury Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Rue de la Paille 34, Brussels, 1000

What's nearby

  • Place du Grand Sablon - 2 min walk - 0.2 km
  • Mont des Arts - 5 min walk - 0.4 km
  • Royal Museums of Fine Arts of Belgium - 6 min walk - 0.5 km
  • Magritte Museum - 6 min walk - 0.6 km
  • La Grand Place - 8 min walk - 0.7 km

Getting around

  • Brussels Airport (BRU) - 23 min drive
  • Antwerp (ANR-Antwerp Intl.) - 50 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 50 min drive
  • Brussels-Chapel Station - 6 min walk
  • Brussels Central Station - 7 min walk
  • Brussels-Congress Station - 17 min walk
  • Petit Sablon Tram Stop - 3 min walk
  • Royale Tram Stop - 5 min walk
  • Poelaert Tram Stop - 7 min walk

Restaurants

  • ‪Chez Richard - ‬1 min walk
  • ‪Au Vieux Saint Martin - ‬1 min walk
  • ‪Café Leffe - ‬6 min walk
  • ‪Crème - ‬6 min walk
  • ‪POP-UP Sablon - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats Premium - Palace du Grand Sablon

Smartflats Premium - Palace du Grand Sablon offers a great location, putting you within just a 10-minute walk of La Grand Place and Avenue Louise. Apartments feature conveniences like kitchens, along with flat-screen TVs and premium bedding. Public transportation is just a short walk: Petit Sablon Tram Stop is 3 minutes and Royale Tram Stop is 5 minutes.

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Property size

    • 5 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
VPN_KEY

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Internet

  • Free WiFi

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathrooms

  • Free toiletries
  • Towels provided
  • Hair dryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Work spaces

  • Meeting rooms
  • Business center

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (once per stay)
  • Multilingual staff
  • Iron/ironing board (on request)

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center
  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms
  • 4 floors
  • 1 building

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.24 per room, per night

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards.

Also known as

Smartflats Premium Palace Grand Sablon Apartment Brussels
Smartflats Premium Palace Grand Sablon Apartment
Smartflats Premium Palace Grand Sablon Brussels
Smartflats Premium Palace Grand Sablon
Smartflats Palace Sablon
Smartflats Du Sablon Brussels
Smartflats Premium Palace du Grand Sablon
Smartflats Premium - Palace du Grand Sablon Brussels
Smartflats Premium - Palace du Grand Sablon Apartment
Smartflats Premium - Palace du Grand Sablon Apartment Brussels

Frequently asked questions

Does Smartflats Premium - Palace du Grand Sablon offer free cancellation for a full refund?
Yes, Smartflats Premium - Palace du Grand Sablon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smartflats Premium - Palace du Grand Sablon?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Smartflats Premium - Palace du Grand Sablon?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Smartflats Premium - Palace du Grand Sablon and nearby?
Recommended spots to visit include Place du Grand Sablon (2-min walk) and Church of Our Blessed Lady of the Sablon (3-min walk), along with Royal Library of Belgium (4-min walk) and Place du Petit Sablon (4-min walk).
Does Smartflats Premium - Palace du Grand Sablon have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
What's the area around Smartflats Premium - Palace du Grand Sablon like?
Smartflats Premium - Palace du Grand Sablon is in Upper Town, a short 3-minute walk from Petit Sablon Tram Stop and 8 minutes' walk from La Grand Place.

Smartflats Premium - Palace du Grand Sablon Reviews

Reviews

6.8

Good

6.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Poor

Spacious place with horrible amenities.
Located in a very convenient location and a spacious apartment. Its a pitty that they don't pay attention to small but important details to make it a pleasent stay. Bathroom has a half and leaking screen which leaves it like a swimming pool deck after a bath. No changing of towels leaves you with a wet floor mats. Coffe maker is available but no coffee or cream. No AC, No TV but a TV box is available. No elevator with a pitch black staircase (you need a flash light to see wherer you are going). The list can go on and on. .No direct communication with the property. Didn't expect to find such a sloppy place in Hotels.com
Hiranya, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty and bad maintenance what a shss as mr.
Poorly maintained and dirty…. Filthy bathroom floors covered in lime scale and white sludge around shower and toilet. Mould on shower and all inside dishwasher. Curtain ripped off wall and disgusting stains (sex stains looked like all over the gold down sofa. Dark and dangerous entry without any lights for the first two floors of narrow staircase. Had to carry heavy bags up four floors up steep narrow stairs in pitch black for the first two flights. No aircon or fan and it was hot. Such a shame as the layout and area is great and if the owners had put any effort in cleaning and maintaining it would have been had been awesome. But I was very disappointed and pretty grossed out by it.
K M, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Arrived and was told the booking was cancelled
Beorn, 4-night family trip
Verified Expedia guest review

2/10 Poor

Disappointed
An absolute catastrophe. On arrival the ground floor lights did not work so had to find our way in the pitch black. Used the elevator which got stuck between floors, thereafter had to walk five floors each day. The apartment had windows and/or blinds that did not work correctly, no shower gel, a toilet seat that was not attached properly and the dishwasher did not work. Worst of all when we tried to use the dishwasher it blew the fuses and we were left without electricity for the last 24 hours (even after being told twice by support that it would be sorted). Completely ruined a visit to Belgium. Strongly advise against using this approach.
Chris, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Stay away from this property! I am shocked Expedia is listing such properties. We asked for one sofa bed, and the sofa in the room had such a big sag, that we couldn’t use it, the lights in the room were flickering. Also, there are no elevators in the property if you have any heavy luggage - you have to carry it on the dark spiral stairs to all 4-5 floors by yourself. The only mode of communication with them is a private chat app. When we mentioned about the problems, they asked us to send an email with the video, which no one ever replied back. When we asked again on the chat, we got the reply that problems are reported to the relevant department. After that no updates during the entire stay. This place should not be listed on any major booking portals until the owner fixes the property and guarantee a customer service.
Manish, 3-night family trip
Verified Expedia guest review

8/10 Very good

Big property , but locks of maintenance. Terrible communication,
Boris, 3-night trip
Verified Expedia guest review

6/10 Good

Booked as had kitchen facilities, however oven and microwave not functioning.
Stuart, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Good location, however the place we stayed was in a terrible condition, lift not working the whole time we were there, we had to lug 30kg bags up and down the stairwell which had no lights, and there was no toilet seat at all, the condition is worse than a third world country
Kathy, 4-night family trip
Verified Expedia guest review

6/10 Good

Girls Trip
It was the perfect location for the Christmas markets! However it definitely needs more maintenance the toilet seat was broken and the blinds did not roll down. We also had a random man with a hood trying to access our room at 6am which was scary especially with three young girls inside! This made me feel unsafe.
Teni, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

there were multiple issues that they did not even attemp to fix broken toilet, no shower head, broken elevator, tv did not work etc rude when trying to talk to them and no solutions or compensation for anything smartflats is horrible
Carla, 5-night romance trip
Verified Expedia guest review

4/10 Fair

The good: spacious room in a great location with a beautiful view. The bad: Lounge for luggage drop off while we waited for check in did not exist. We drove there and nearby business said it closed down. Moldy shower, shower soap empty, cheap broken toilet seat, rusty broken trash can, stains on bedsheets, stains on couch, ELEVATOR BROKEN, stairwell had NO light to see, our "4th floor" from was actual 6 levels above the street. Dangerous and exhausting with our luggage. We expected more from this place...
William, 2-night romance trip
Verified Orbitz guest review

8/10 Very good

Corine, 3-night trip
Verified Expedia guest review

6/10 Good

The bed was comfortable.
ANDRE, 1-night family trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Hotels.com guest review

4/10 Fair

For the price I paid (nearly $300/night), I expected much more. First, the good stuff: - Very nice location. That's why I booked it in the first place. - Very spacious. There's very little in the apartment but after being couped up in an Amsterdam hotel for 2 days, this was a great change. - Check-in was a breeze. We got a code and it was easy to use. Now the bad: - The apartment was obviously not cleaned well. There were bread crumbs on the dining table, crumbs on the carpet and stains on the sofa and **towels**! - Despite booking for 2 adults and 2 kids, we only got 2 sets of towels. I called them and they claimed I booked for 2 people. I have the expedia entry that says otherwise. Kids need towels too!! They told me they will call me back but they never did. - Hot water ran out only after a 5-min shower. We had to wait in turns until the water heated up to take showers. - Water pressure is uneven in many faucets. On some, water just trickles. - Summer season visitors, beware. There's no AC (see another review which points to the same problem). - I kid you not. About 1 hour after we checked in, a repair guy showed up and said he came to check on a few things. We had luggage lying around and everything. Should that not be done in between stays? He replaced a bulb, unclogged a bath drain and checked on the water heater. While I was grateful, it was a very odd experience. Overall, I would not recommend. It is places like this that make me want to stay in hotels
3-night family trip
Verified Expedia guest review

4/10 Fair

Not again
Apartment is just fine. However I needed an extra towel and was refused because they were fully booked. I really didn't like the communication with the company and I'd definitely not recommend this apartment. Towel did arrive, after two days of communication with staff.
sighvatur, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Great Locaion, but in need of some Maintenance
The apartment is located right on the Grand Sablon within walking distance to lots of cafes. Close to Grand Place and Brussels Centraal Station. The beds were extremely conformable. But, the apartment is starting to look a little run down and is in need of some general maintenance.
Craig, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

The location is great, the flat is large and very modern. I'd go back.
Aharon, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice place!
Nice place!
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location! Well equipped!
Great location! Well equipped!
Michael, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

The property was in a great location, and the amenities were first-rate. Overall we enjoyed staying here and it was much better than staying in a hotel. There were, however, a couple of gripes; Firstly, the apartment is looking a bit ragged around the edges and could do with a good re-fresh. The table in the bedroom has seen better days and is stained on the surface, and one of the blinds in that room did not work. In the living room, one of the stools was broken and although it was still usable you ran the risk of cutting yourself if you picked it up to move it. On the Friday morning (having arrived the afternoon before) I phoned to say that 3 of the lights were not working and when we left on Monday they had still not been repaired.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Huey-Ru, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Difficult to communicate with reception to clean the room
Jacob, 5-night trip
Verified Expedia guest review

4/10 Fair

Not clean on arrival, not prepared for hot weather
Arrived for check in at 3pm, and the apartment had not been cleaned from the previous guests. We dealt with less than friendly or compassionate staff on the phone (up to 10 phone calls with multiple hang-ups), and were made to wait >1hr for the cleaning staff to arrive and clean it. They emailed after and offered a late check-out as an apology (we had a 7am train so not much use to us). The apartment is completely inappropriate for a summer visit. There is no fan or air conditioning, and it is impossible to open the windows due to 1) The bright lights from the street, 2) the loud traffic and noise from the street, and 3) the abundance of mosquito's - we were been bitten alive. We did not sleep at all for the 2 nights we were there. When we emailed the customer service team to request a fan after our first night, they were dismissive and kindly thanked us for our understanding for Belgium's unseasonably warm weather. We wrote back explaining our disappointment and discomfort, again requesting a fan or mosquito coil, but we never heard back from them. A real shame as the apartment was lovely (once cleaned), and is in an excellent location.
2-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent alternatve to the hotel model
Perfect location, ideal layout for traveling family. Felt like home. I do home remodels and they spared no expense and hired truly skilled craftsman. 2 thumbs up!
Fred, 3-night trip
Verified Expedia guest review