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Winíka Alterra

3.0 star property
Cabin with outdoor pool, near Misol-Ha Waterfalls

Photo gallery for Winíka Alterra

Front of property – evening/night
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
Desk, free WiFi
Surrounded by lush greenery near Misol-Ha Waterfalls, Winíka Alterra invites you to unwind in style. Enjoy a rejuvenating massage at the spa or dine on Mexican cuisine with pool views at the on-site restaurant. With an outdoor pool, sun loungers, and multilingual staff, this hotel offers a relaxing retreat.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Lounge area
  • Non-smoking
  • Pool
  • Free parking

Main amenities (12)

  • 5 smoke-free cabins
  • Daily housekeeping
  • Outdoor pool
  • Pool bar
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Self-serve laundry
  • Multilingual staff
  • Wedding services
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is ₹15,331
₹18,090 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Cabin, Multiple Beds

Desk, free WiFi

Family Cabin, Multiple Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 42 sq m
  • Studio
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Cabin, 1 King Bed

Desk, free WiFi

Deluxe Cabin, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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Terrace/patio

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  • Pool
  • Spa
  • Free parking
  • Internet access
8.8 out of 10, Excellent, (784)
Chan-Kah Resort Village
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About the area

Map
Carretera Palenque-Ocosingo Km 4.5, Palenque, CHIS, 29960

What's nearby

  • Misol-Ha Waterfalls - 2 min drive - 3.0 km
  • El Panchán - 6 min drive - 6.1 km
  • Aluxes Eco Park - 7 min drive - 6.5 km
  • Palenque National Park - 10 min drive - 8.9 km
  • Palenque Archaeological Zone - 13 min drive - 11.4 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 19 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 124 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Asadero el Amigo - ‬7 min drive
  • ‪La Terraza - ‬6 min drive
  • ‪Restaurante Xkatsime - ‬6 min drive
  • ‪El Marino - ‬6 min drive
  • ‪Café Te el Café de la Montaña - ‬7 min drive

About this property

Entire place

You'll have the entire cabin to yourself and will only share it with other guests in your party.

Winíka Alterra

Winíka Alterra is just 4.9 mi (7.9 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool and indulge in massages. A poolside bar and a terrace are other highlights, and cabins offer furnished balconies and free WiFi.

Languages

English, Spanish

At a glance

DONE

Property size

    • 5 cabins
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Contactless check-in and check-out are available
    • Check-out time is 1 PM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas
  • Massages

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Dining

  • 1 poolside bar

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries

Living spaces

  • Sitting area

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Wedding services
  • Mosquito nets
  • 24-hour front desk
  • Free bottled water

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms
  • Built in 2016
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • LED light bulbs

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2000 per vehicle (one-way, maximum occupancy 6)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Winíka Alterra Hotel Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel Palenque

Frequently asked questions

Does Winíka Alterra offer free cancellation for a full refund?

Yes, Winíka Alterra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Winíka Alterra?

Yes, there's an outdoor pool.

Are pets allowed at Winíka Alterra?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Winíka Alterra?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Winíka Alterra?

Yes, an airport shuttle is available. The charge is MXN 2000 per vehicle one-way.

What are the check-in and check-out times at Winíka Alterra?

You can check in starting at 2 PM. Check-out time is 1 PM. Contactless check-in and check-out are available.

What is there to do at Winíka Alterra and nearby?

Winíka Alterra has an outdoor pool and a garden.

Does Winíka Alterra have any outdoor private spaces?

Yes, this cabin features a furnished balcony.

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Winíka Alterra Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha

10/10 Exceptional

Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
Leah, 6-night trip

10/10 Exceptional

Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Thomas, 3-night trip

6/10 Good

Súper amable el personal! Pero Un poco básico el hotel.
Maria, 1-night trip

10/10 Exceptional

ESMIRNA DE LA O, 1-night trip

10/10 Exceptional

Maravillosas cabañitas multicolores, en un entorno encantador, súper cómoda la cama y muy rica la regadera.
jose, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

PERFECTO...
TODO ESTUVO EXCEPCIONAL. ABSOLUTAMENTE RECOMENDABLE.
VICTOR OSWALDO, 1-night trip

10/10 Exceptional

A very nice hotel with an excellent restaurant. The internet service was surprisingly quick and the staff were helpful. Recommended
1-night trip

10/10 Exceptional

Están muy bonitas las cabañas, y la atencion del personal y los dueños excelente. El único detalle es la entrada al lugar que es de terrazeria, y es un buen tramo, si traes carro bajito podrías batallar al entrar sobre todo si esta lloviendo.
2-night trip

10/10 Exceptional

Toda bien, la comida y el servicio de primera, solo tener cuidado con las cortinas de acceso en las puertas, por que se atoran
Raul Antonio, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Todo me pareció excelente no necesitas salir del hotel alli encuentras todo y ademas es super relajante el contacto con la naturaleza. Felicidades!!!!
2-night trip

8/10 Very good

3-night trip

10/10 Exceptional

Love it. Very quiet. Incredible view. Just perfect to relax
PatricioA, 3-night trip

10/10 Exceptional

Un lugar muy tranquilo para descansar, excelente servicio
4-night trip

10/10 Exceptional

Sebastien, 1-night trip

10/10 Exceptional

Me encanto súper recomendado: excelente servicio y lugsr
Claudia, 2-night trip

10/10 Exceptional

Excelente el trato del personal todas las instalaciones maravillosas muy bonito el lugar y en ina excelente ubicación
2-night trip

10/10 Exceptional

Excelente lugar para estar en contacto coa naturaleza y descansar, alejado del ruido de la ciudad
2-night trip

10/10 Exceptional

un lugar muy bello en medio de la naturaleza. Una excelente cocina en el restaurante
2-night trip

8/10 Very good

Sehr schöne und gepflegte Anlage. Das Personal ist sehr freundlich und sehr bemüht. Die Zimmer sind sehr schön, allerdings von der Ausstattung ist fast nichts im Zimmer, zB keine Gläser oder Föhn. Man bekommt alles auf Nachfrage an der Rezeption. Der Weg von der Hauptstraße zur Anlage ist eine Katastrophe, sehr schlechter Weg!
3-night trip

10/10 Exceptional

Très beau cadre en plein milieu de la nature. Chambre très jolie même si mal insonorisée. Personnels très gentils. Je recommande
1-night trip

10/10 Exceptional

Super séjour
Nous étions vraiment ravis d'avoir choisi le Winika Alterra. Nous avons beaucoup aimé la localisation—à côté de la route principale, mais néanmoins très tranquille... et un peu en retrait du site archéologique de Palenque. Nous avions vraiment l'impression d'être en pleine nature et coupés du monde. Certains clients ont émis quelques réticences par rapport à la route d'accès, mais nous ne l'avons trouvé pas très compliqué à négocier (cependant, je ne sais pas ce que ça donne en temps de pluie). Sinon, les bungalows sont très spacieux et propres, avec une très bonne climatisation. Le personnel est absolument adorable. Ils étaient vraiment aux petits soins avec nous et la nourriture au restaurant est assez bonne. Nous avons aussi profité de la piscine — vraiment top, étant donné qu'il a fait très chaud et humide lors de notre séjour à Palenque. Pour se rendre sur le site archéologique, nous avions déjà réservé un chauffeur par le biais de notre hôtel à San Cristobal de las Casas, mais nous avons vu des taxis à Winika Alterra. Du coup, j'imagine qu'il est assez facile de les commander.
Ian, 2-night trip