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Trademark Hotel

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping center, near Village Market

Photo gallery for Trademark Hotel

Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Point of interest
Couples treatment room(s), body treatments, hot stone massages
Interior detail
Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Trademark Hotel, nestled near Village Market and the Karura Forest, offers a vibrant retreat with reflexology at Kaya spa or unwinding on the rooftop terrace. Guests can connect to in-room WiFi and indulge in Harvest restaurant's cuisine. Previous guests rave about Trademark Hotel’s helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Electric vehicle charging point
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Children's club

For families (6)

  • Children stay free
  • Children's club (surcharge)
  • Playground on site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is ₹12,824
₹16,029 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Trademark King City View Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark King City View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Fan
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin, City View Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark Twin, City View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Fan
Private bathroom
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Trademark Suite Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark Suite Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Terrace King Room

Terrace/patio

Terrace King Room

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark King Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Tribe Hotel

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  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, (218)
Tribe Hotel
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About the area

Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621

What's nearby

  • Village Market - 3 min walk - 0.3 km
  • United Nations Office at Nairobi - 15 min walk - 1.3 km
  • Karura Forest - 4 min drive - 3.4 km
  • Two Rivers Mall - 5 min drive - 4.0 km
  • Sarit Centre - 8 min drive - 6.9 km

Getting around

  • Nairobi (WIL-Wilson) - 35 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 49 min drive
  • Syokimau Station - 46 min drive
  • Nairobi Station - 49 min drive
  • Syokimau SGR Railway Station - 49 min drive
  • Airport drop-off service

Restaurants

  • ‪Hero Bar - ‬1 min walk
  • ‪Harvest - ‬2 min walk
  • ‪Artcaffe - ‬3 min walk
  • ‪Karel T Lounge - ‬2 min walk
  • ‪Thigiri Ridge - ‬3 min drive

About this property

Trademark Hotel

Trademark Hotel features a rooftop terrace and puts you within a 15-minute walk of United Nations Office at Nairobi. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An outdoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the helpful staff.

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 216 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 5:30 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport drop-off on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Bowling alley
  • Playground
  • Childcare in room (surcharge)
  • Trampoline
  • Children's games

What to do

  • Bowling alley
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1750 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Free bicycle rentals
  • Free pool cabanas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

Kaya has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Harvest - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 13 for children
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night
  • Children's club access is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Does Trademark Hotel offer free cancellation for a full refund?

Yes, Trademark Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Trademark Hotel?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at Trademark Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Trademark Hotel?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Trademark Hotel?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 60 per vehicle.

What are the check-in and check-out times at Trademark Hotel?

Check-in start time: noon; Check-in end time: 5:30 AM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in are available.

Is there an onsite casino at Trademark Hotel?

No, this hotel doesn't have a casino, but Lucky 8 Casino (14-min drive) is nearby.

What is there to do at Trademark Hotel and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes bowling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Trademark Hotel also has a fitness center and spa services, as well as an arcade and a garden.

Are there restaurants at or near Trademark Hotel?

Yes, there's an onsite restaurant, Harvest.

What's the area around Trademark Hotel like?

Trademark Hotel is in Gigiri, a short 15-minute walk from United Nations Office at Nairobi and 3 minutes' walk from Village Market.

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Trademark Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place!
The Trademark Hotel was fantastic. The staff was so nice and helpful, the room was great, and the location is very convenient. I really enjoyed my stay and hope to be back soon.
Alice, 2-night trip

10/10 Exceptional

Amazing hotel
mats, 3-night trip

10/10 Exceptional

Excellent hotel connected to a nice open shopping centre. Access to an amazing gym in the shopping centre including classes!
6-night trip

10/10 Exceptional

Trademark is a fantastic hotel. Always delivers on all my needs. Service is exceptional. A great place to experience best of Kenyan hospitality and other comforts.
Lillian, 2-night trip

10/10 Exceptional

The Village Market is a great plus with all the shopping and dining options, to the excellent hotel, with its view, pool and great rooms with a view…
Nils, 2-night trip

10/10 Exceptional

Stay was amazing. Great service by the staff and good location with easy access to restaurants.
Charles, 6-night trip

10/10 Exceptional

Great hotel, excellent location
Russell, 5-night trip

10/10 Exceptional

Everything you need in one place - great experienc
The hotel is in situated in the Village market - shopping mall and many restaurants. Great faclitilities, great breakfast, comfy beds, friendly staff.
Sophie, 5-night trip

10/10 Exceptional

Fantastic Place for leisure and work
An incredible business stay - impeccable staff trying to help at any given time and keeping their promises to follow up even the smallest detail. Very friendly and professional. Additionally, rarely have I experienced a support team for a workshop in a hotel that functioned on such high level of quality. Everything worked as discussed and even last minute changes were implemented with a smile! Seriously highly recommended hotel for leisure and work!
Gordon, 4-night trip

10/10 Exceptional

Great hotel slots around the area and friendly staff highly recommend
Jonathan, 1-night trip

10/10 Exceptional

Great staff and service. Would like to visit again.
Fungfeng, 6-night trip

10/10 Exceptional

Secure, comfortable and hospitality the hotel would be described. The location of Village mole is perfect.
Kohei, 5-night trip

8/10 Very good

Convenient and perfectly nice hotel in Gigiri.
Christine, 4-night trip

10/10 Exceptional

lent in all facets and the area is great too.
Stephen, 5-night trip

10/10 Exceptional

We love staying here. The rooms are cool and clean and spacious. They accommodated our need for late check out and other requests pleasantly.
Justin, 1-night trip

10/10 Exceptional

Nice hotel with The Village as the main attraction
Good service and a nice room.
2-night trip

8/10 Very good

Great hotel but WiFi is horrible
I have stayed at Trademark a few times now and I love the hotel. The staff are excellent and very helpful. The hotel is always clean, the breakfast is excellent and the location is great with Village Market next door. HOWEVER- on this last trip the WiFi kept kicking me out and was completely unreliable for my 4 day stay. I could not do my work and hosting Zooms was not possible. For this reason and this reason alone/ I will not return to Tradmark as I spent 4 days struggling with the WiFi. I am in Nairobi all the time now and was hoping to have Trademark as my "home base" but for business travelers, I would recommend another hotel, maybe Radission or Pullman. I've stayed at both and never had issues with WiFi. For tourists this will not be a concern but for a business traveler, it is a huge issue.
Matthew, 4-night trip

8/10 Very good

Friendly staff, quietness, cleanliness and dinning facilities within the surrounding/compound.
Mussie Delelegn, 3-night trip

8/10 Very good

Great location
Carla, 4-night trip

10/10 Exceptional

Excellent location, good food, professional and friendly staff. Highly recommend.
Karen, 2-night trip

10/10 Exceptional

Kenya magic
The hotel and location attached to a shopping mall are just fabulous
Thomas, 9-night trip

10/10 Exceptional

Great propwrty
Ramiz, 3-night trip

10/10 Exceptional

Property located within proximity of all amenities
Saru, 4-night trip

10/10 Exceptional

I frequent the hotel every weekend while I'm working in Kenya. It is a safe and friendly hotel with lots of things to do within walking distance. I feel very secure.
Wilbur, 3-night trip

6/10 Good

Great location for shopping and eating. Roof top pool is great, rooms are average, so quality for what you pay is below average!!
Daniel, 1-night trip