I loved our stay at this hotel. The staff were friendly, manager was nice. Breakfast was brilliant and versatile, the chef cooked something different everyday. I really enjoyed the carrot salad recipe! Will be asking for it so I can make it at home.
Rooms were daily cleaned, toiletries replenished. Hotel was quiet, clean and modern. Loved the bathroom.
I would recommend the manager to have a better airport transfer service. The driver on the way back charged us more than necessary, the pickup they was arranged wasn’t there when we had landed.
Another thing I would say is to train the coloured lady who cleaned the rooms better. I did not know her name but she didn’t clean diligently like the other local lady did. Wasn’t very friendly either. Me and my sister didn’t think it fair to report about her. We didn’t mind doing our own cleaning but some might not like that.
Our room was in the basement (room 1), it was very spacious and lovely. But for those who want a quieter room, maybe book one on the top floors as we could hear the traffic going past, not a issue for us but maybe for others.
This hotel definitely should be a 5 star, it has better service than the Radisson, Hilton and the Seven Hills (latter’s staff are not approachable).