8/10 Very good
22 December 2024
Small but pleasant
The rooms are small compared to standard hotel rooms. Large luggage can be difficult to fit in the room although I was able to use the couch to hold it while visiting.
The double bed was very comfortable! The pillows were hard and small - there were 4 pillows provided with two smaller ones and two hard memory foam pillows shaped to support the neck.
The bathroom was a tight fit but had everything needed including toothbrushes and hair-skin products and dryer. Anything else needed was provided at no extra charge!
The hotel was located close to so many attractions and the Shinjuku train station - this was a real perk! We didn’t spend much time in the room so we really only used it for sleeping and getting ready for the day.
External noise was noticeable to me - My room faced the park next door where young kids talked and laughed loudly all night during the week and early Sunday morning was met by loud drunk guys singing and laughing loudly at 5 am. The graveyard side might be quieter. :)
The rooms are clean and the staff are incredibly helpful and kind! They offer new towels daily with the economy reservation. Overall, we had a very pleasant stay. If we spent more time in the room, it might have been a little tight.
Julie
Julie, 3-night family trip
Verified Hotels.com guest review