At Siwa Tulum Unique Hotel & Spa, you'll be within a 10-minute drive of Tulum Beach and Tulum National Park. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. An outdoor pool and a poolside bar are other highlights, and apartments feature private plunge pools and kitchens. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Property size
46 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Transfers
Airport drop-off on request(available 24 hours a day)*
Off-site
Free beach shuttle
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Free beach shuttle
Beach club nearby (surcharge)
Pool/Spa
Private plunge pool
Outdoor pool
Sun loungers
Umbrellas
Spa tub
Sauna
Steam room
Massages
Swedish massages
Prenatal massage
Hot stone massages
Internet
Free WiFi
Parking and transportation
Free uncovered self parking on site
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request
Free beach shuttle
Kitchen
Refrigerator
Oven
Blender
Cookware/dishes/utensils
Dining
Free cooked-to-order breakfast available daily 8:00 AM–noon
1 restaurant
1 poolside bar
Bedrooms
Down comforter
Bed sheets provided
Bathrooms
Separate bathtub and shower
Rainfall showerhead
Soap
Towels provided
Shampoo
Free toiletries
Toilet paper
Living spaces
Dining room
Sitting area
Entertainment
43-inch Smart TV
Netflix
Streaming services
Outdoor areas
Terrace
Garden
Outdoor furniture
Laundry
Washer/dryer
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevators
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Chef
Local maps
Guidebooks/recommendations
Blackout drapes/curtains
24-hour front desk
Location highlights
In the suburbs
Things to do
Fitness center
Bicycle rentals on site
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
46 rooms
Individually decorated
Individually furnished
Romance packages available
Connecting/adjoining rooms avaliable
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include hot stone massages and Swedish massages. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 170 per vehicle. Maximum occupancy 4
Pool, spa, & gym (if applicable)
Guests under 12 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Siwa Tulum
Siwa Tulum Unique & Spa Tulum
Siwa Tulum Unique Hotel & Spa Tulum
Siwa Tulum Unique Hotel & Spa Aparthotel
Siwa Tulum Unique Hotel & Spa Aparthotel Tulum
Frequently asked questions
Does Siwa Tulum Unique Hotel & Spa offer free cancellation for a full refund?
Yes, Siwa Tulum Unique Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Siwa Tulum Unique Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Siwa Tulum Unique Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Siwa Tulum Unique Hotel & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Siwa Tulum Unique Hotel & Spa?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 170 per vehicle.
What are the check-in and check-out times at Siwa Tulum Unique Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Siwa Tulum Unique Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Siwa Tulum Unique Hotel & Spa also has private plunge pools and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Siwa Tulum Unique Hotel & Spa?
Yes, there's an onsite restaurant.
Does Siwa Tulum Unique Hotel & Spa have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a blender, cookware, and a refrigerator.
Does Siwa Tulum Unique Hotel & Spa have any outdoor private spaces?
Yes, each apartment features a private plunge pool.
Siwa Tulum Unique Hotel & Spa Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
10 January 2025
AMAZING! STAY HERE!!
We loved our stay! Pily, Glady's, Niki were so helpful and amazing! They recommended us to amazing places we could go eat and we loved them and all the staff! If we needes anything they were to serve us!
Teresa
Teresa, 5-night family trip
Verified Hotels.com guest review
4/10 Fair
22 September 2024
The mosquitos are a big problem. We had bug repellent and they were still very aggressive, making it hard to even enjoy the pool. Flies all around your food. Only one tv in one bedroom in a villa. Roads really difficult to navigate and dark when the sunsets. The property has potential but these cons made me not want to stay here again.
Amanda
Amanda, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 September 2024
IRLANDHA
IRLANDHA, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
It was excellent
Scarleth
Scarleth, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Property is good but surrounded by noise construction area. Restaurant is only one with limited menu. Better to cook at the room. But this is very unique experience staying at this hotel. Recommend it.
gyeonghan
gyeonghan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
I enjoyed my stay. Beware, the dining is outside…so many mosquitoes. My sister had 40 mosquitoes on one leg as we were eating. Also we had a corner villa with a lot of sun exposure. As a result, the AC was not strong enough on the second floor. We had to close all of the curtains for our villa to get cool on the second floor. The property is beautiful! I enjoyed exploring. We also had a great massage. My massage therapist, Martha was excellent. Our waiter Daniel was excellent. The front desk staff were awesome too…shout out to Rueben and Gladys! They took great care of us. I would definitely come back.
Kimberly
Kimberly, 4-night family trip
Verified Expedia guest review
8/10 Very good
2 September 2024
Betsy
Betsy, 5-night trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
I love the vibe here!
Gabriela
Gabriela, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 August 2024
It was amazing and they were attentive
Nana
Nana, 4-night trip
Verified Expedia guest review
8/10 Very good
13 August 2024
Very good service from the staff and good food and prices at the property. There was an issue with the electricity during the day and one evening. Also, there's noise during the day from a resort being built nearby, but we were gone most days so it wasn't a big issue.
Sean
Sean, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Sahra-Josephine
Sahra-Josephine, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Amazing service and having a plunge pool is very relaxing. The music choice is really good, it's not loud.
Tyla
Tyla, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
Despite the 10 hour black out one day and another blackout the next morning, the resort is amazing. Our villa had its own pool which made it better for us cuz we didn’t have to leave. The staff was courteous and polite and very helpful. Would highly recommend this place for anyone and families.
GAYLORD
GAYLORD, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
I booked with Siwa for my birthday 7-30-24 I had an amazing time! My room was the BEST 💖 very clean alot of space the jungle views Amazing!!! I booked a birthday package let’s just say I’ll be returning. My favorite ask for David for the best drinks! Pily, Dayanara, Gladys, Daniel, Mari, Diana, Nahvel, Charley and Daniel. The staff are all great! ⭐️⭐️⭐️⭐️⭐️
Ashley
Ashley, 4-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
This place is beautiful! Private pools and shuttle service. Pools are amazing. One restaurant on site but it is amazing!!!! Daniel and Marco took great care of us!!! Had live music at night.The front desk staff was so helpful (Daniel, Francesco, and Diana). Resort is so clean. Remember it is in the jungle so you will need transportation or Taxi service which can be pricey. Unable to scooter or bike in town due to dirt rocky road. Construction is on site and started as early as 8am. There is no TV in common space. Great place for couples looking to get away. 10 min drive in town and to beaches so great location. I loved this place! Just wish more activities and food options were available on site. Would definitely stay again.
Frances M.
Frances M., 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
26 July 2024
La mejor
Carolina
Carolina, 4-night trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Sueli Croitor
Sueli Croitor, 7-night trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Ryan
Ryan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Amazing staff, they made me feel so welcome. Beautiful property/site. Excellent food at restaurant. Quiet, tranquil, very relaxing. My only critique is that the road leading into the property is unpaved and very bumpy; I understand it does not belong to Siwa, but they should find a way to get it paved.
Ryan
Ryan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
We had an amazing experience here at Siwa. I can for my birthday and they have great birthday packages! Everything was super lovely the service was great Fernando, Daniel, Marco and Sid were all fantastic! I can’t wait to come back soon! Thanks Siwa for a fantastic trip.
Olivia
Olivia, 4-night family trip
Verified Expedia guest review
2/10 Poor
5 July 2024
Mosquitoes… large aggressive mean mosquitoes is what you will experience. Then, flies in the dining area. LOTS of flies all over your food. Finally, the road that leads to the hotel is a dirt road that is in very bad shape with several areas that foood, massively uneven surface, and — the worst part — trash all along both sides of the road. Lots of trash. There is also construction right across the hotel and you can hear the jack hammering at 7AM. This hotel is NOT ready for operating and definitely NOT ready for advertising on Expedia.
Verified traveller
9-night family trip
Verified Expedia guest review
8/10 Very good
3 July 2024
Shoutout to David at the bar and the other male bar tender they were the best . This property has its good and bad . We arrived and had to pay 100 each day for two additional guest not sure why because the room we had was a two bedroom and the resort is not all inclusive. Do not go to Bagatella beach club that recommendation was horrible and we paid a $700 bill $72 service charge forced on us. The restaurant at the property was amazing. The property is clean and the people are friendly but the front desk will charge you for everything they can. The shuttle to the beach is ok but it wasn’t much to do because you have to go to a beach club to see the beach. The lagoon room was fantastic however and the property is nice. Some construction but i thought it was quiet enough. Probably won’t return to Tulum but the property overall i give 7/10 because the food was delicious , the rooms were nice , and the bar tending staff was really amazing.
Jasmine
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Excellent, clean, beautiful property. Staff was amazing. Restaurants were top notch. Construction around the property made it noisy and dusty due to the undeveloped roads.
Troy McCormick
Troy McCormick, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
The staff is amazing and friendly and the grounds are pretty. Growing area so some construction going on but it doesn’t affect enjoying the pools and outdoor spaces.
Olivia
Olivia, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
Beautiful, even better in person! All staff were great. Amazing stay and we hope to come back in the future.