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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Escape to an all-inclusive haven where crystal-clear waters meet powdery white sand beaches. Relax by the poolside bar or challenge your partner to an exhilarating game of volleyball.

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
13 outdoor pools, pool umbrellas, pool loungers
Aerial view
8 bars/lounges, 2 poolside bars, beach bar
8 bars/lounges, 2 poolside bars, beach bar
Located on a pristine white sand beach, Platinum Yucatan Princess Adults Only - All inclusive offers a luxurious retreat. Enjoy international cuisine at one of the 6 restaurants, relax with a drink at the poolside bar or indulge in reflexology and massages at Princess Spa Platinum. With fitness classes, outdoor tennis courts and basketball to enjoy along with free self parking.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 8 bars/lounges
  • Full-service spa
  • 13 outdoor pools
  • Nightclub
  • 6 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Television
  • Garden
  • Terrace
The current price is ₹35,809
₹35,809 total
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Round Bed, Swimout (Honeymoon)

42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Swimout (Platinum)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Hot Tub (deluxe)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Free minibar, in-room safe, desk, blackout curtains

Suite, Round Bed (Honeymoon)

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Platinum)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Pool Access ((Swimout) Deluxe)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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8.0 out of 10, Very good, 3,498 reviews
The price is ₹32,129
₹32,129 total
includes taxes & fees
10 Feb - 11 Feb
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About the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Tres Rios Ecopark - 12 min drive
  • Playa del Carmen Main Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive
  • Cozumel Intl. Airport (CZM) - 12.7 miles/20.5 km

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

At Platinum Yucatan Princess Adults Only - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 13 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Yucatan, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a nightclub, and a fitness center. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 470 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 6 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Shopping
  • Pool table
  • Scuba diving nearby

Working away

  • Business center
  • Conference space (6426 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • Golf driving range on site
  • 13 outdoor pools
  • Full-service spa
  • Nightclub
  • Hot tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate living room

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
Asiatico - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Policies

Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property enforces a strict dress code in the restaurants.

Also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Platinum Yucatan Princess Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, there are 13 outdoor pools.

Are pets allowed at Platinum Yucatan Princess Adults Only - All Inclusive ?

Sorry, pets aren't allowed.

Is parking offered on site at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-in are available.

Is there an onsite casino at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Platinum Yucatan Princess Adults Only - All Inclusive and nearby?

Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 13 outdoor swimming pools. Platinum Yucatan Princess Adults Only - All Inclusive also has 2 poolside bars, 8 bars, and a nightclub, as well as a sauna, a steam room, and a garden.

Are there restaurants at or near Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, there are 6 onsite restaurants, featuring international cuisine.

Does Platinum Yucatan Princess Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Platinum Yucatan Princess Adults Only - All Inclusive like?

Platinum Yucatan Princess Adults Only - All Inclusive is a short 16-minute walk from Playa Xcalacoco and 19 minutes' walk from Chun-Zumbul (diving site). Travelers say this property is in a good location.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Pierre, 6-night trip
Verified Hotels.com guest review

6/10 Good

Samantha, 5-night trip
Verified Hotels.com guest review

8/10 Very good

What we expected
Value for money, used a lot of the next door resort. Buffet -adequate, food, luke warm. Rodeo grill, basic lunch. Evening, food and service great. Faff with pool towel process
haydn, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriel, 4-night trip
Verified Hotels.com guest review

4/10 Fair

mark, 4-night trip
Verified Hotels.com guest review

8/10 Very good

PROS: -Property was amazing & very clean. We had a great time. The options of pools around the facility was endless. You didn't have to share a pool if you didn't want to because there was so many options of pools. They did a really good job of upkeep on the facility & the landscape was really pretty. Staff was friendly, very accommodating, & nice to speak to. CONS: -Food was mediocre & Americanized to very simple food. Dinner does not start until 7pm so from noon to 7pm the only option is hamburgers, hot dogs, nachos & finger foods(including room service). The buffet had a different style food each night but the restaurants there were not the greatest. They were more "fancy" restaurants so there was a dress code for them. I really only liked the buffet or hibachi. -The swimming pools close at 8pm and nightlife didn't start till 9pm. -There is no ocean view rooms because the rooms are on the far end of the hotel & The ocean is not seen from the hotel at all (to get to the ocean it was less than a 5-minute walk) -The bartenders at the swim up bar took forever. Just to get drinks, we were waiting 10-20 minutes each time so we couldn't just enjoy the passing time. There was really no need to take that long to make it drinks. It gets busy but not that busy. I can see 5 minutes but 20 is ridiculous (all other bartenders were great & fast) -There are a lot of critters on site at the resort. There were cats, raccoons, monkey looking critters, & iguanas (you are in the jingle)
Valerie, 7-night family trip
Verified Expedia guest review

8/10 Very good

We felt the swim out suite’s value for your money is very good. The à la cart restaurants are pretty mediocre but the buffet and any of the made order stations at the buffet or pool were delicious. The spa staff may have sticky fingers so don’t bring your tip cash with you, if the services are good come back and tip. Concierge services on the deluxe side was less than on point. But overall for the money this is a good property and we would return just for the swim-out rooms.
Brian Thomas, 7-night romance trip
Verified Expedia guest review

8/10 Very good

The property was visually nice, but had a lot of wildlife walking around. They even come up to the pool.
Valyn, 3-night trip
Verified Expedia guest review

6/10 Good

Kalvinder, 7-night trip
Verified Expedia guest review

8/10 Very good

I like everything except food. 3 of 10 for food and everything else is perfect.
Maria, 6-night trip
Verified Expedia guest review

2/10 Poor

What was meant to be a relaxing getaway turned into an absolute nightmare at the Princess Yucatan. While the staff demonstrated kindness, their goodwill couldn't compensate for the resort's shocking failures in basic hospitality and hygiene. DINING: • Cold, unappetizing food that was consistently disappointing • Inexcusably slow service at restaurants • Drinks made with artificial dyes and bottom-shelf liquor, showing complete disregard for quality • Even basic beverages failed to meet minimal standards HYGIENE & MAINTENANCE: • Pool furniture harbored dangerous mold underneath cushions • First room reeked of mold, forcing us to change rooms • Second room's cleanliness was equally concerning • Wildlife running rampant throughout the property (cats, iguanas, raccoons) INCIDENT & RESPONSE: The breaking point came when we returned from dinner to find a RACCOON ON THE BED in our second room. The management's response was appalling: • Only offered to change sheets • Refused to properly sanitize the room • Declined to provide alternative accommodation • Showed zero concern for guest safety and comfort At 2 AM, we were forced to make emergency arrangements to transfer to the Hilton Playa Del Carmen (adults-only, all-inclusive) - an expense and inconvenience we shouldn't have had to bear. VERDICT: Save yourself the stress, money, and potential health risks. Despite the staff's pleas
Sarah, 4-night trip with friends
Verified Expedia guest review

6/10 Good

The concierge were totally unhelpful. They did not seem to be interested in helping. Seems that we were a bother to them. Just needed to make a phone call to confirm our transportation to the airport. Mi had lost the number and needed help.
Kevin, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved how friendly and happy staff were.
violeta, 3-night romance trip
Verified Expedia guest review

6/10 Good

Jose, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lejla, 4-night trip
Verified Travelocity guest review

8/10 Very good

Karlie, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the adults only aspect, resort wasn't too big and highly recommend getting the swim out room.
Chelsey, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Bryan at Morning Buffet was amazing and so much fun. He made our eating experience so much more enjoyable. He did great service. Entertainment at the Adults only pools were lacking some but over at the Sunset Resort, entertainment was so much fun. We had a swim-up room at the Yucatan Resort, which was beautiful, but spent most of our days over at the Sunset Resort pools. Over all, the Resort and Dining was wonderful. Thank you for making our vacation memorable!
Jennifer, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Property was nice and close to beach. Food could be hit or miss depending on restaurant or buffet options.
Thomas, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Maria Jose Del Real, 4-night trip
Verified Expedia guest review

6/10 Good

From first impression when you come in to this resort the place look nice & modern. However!!!… The place is infested with raccoons, cats and even big rats. They are literally everywhere:pool area, beach area , walkways and the worst case last night we woke up @ 6:30am to horrible noises and found out that a raccoon came inside the room and start eating what ever he could find. It was terrifying. Although the room is specious, we found it to be quite dirty. Our sheets had stains and never got changed. Room service was the worst. Anytime we ordered anything either we didn’t get it or we got it the next day after calling them several times. Food & dining areas: overall the restaurants looked nice, food was average at best. Not every restaurant opened every day. But every other day. Tapanyaki restaurant can only make reservation the off at 5:30. Waited in line for over 30 min and we got rejected because they already filed out for that night. So if want to dine there(which i recommend) be there at 5pm. Entertainment was pretty lame and lacking. Felt very quiet overall. They could use more music at the bar and pool areas The staff overall was friendly no complaints. So to recap I’m dissatisfied and disappointed from our experience from this resort and we won’t be coming back nor recommend it to our friend.
israel, 6-night romance trip
Verified Expedia guest review

6/10 Good

Overall loved the resort and staff. Food and drinks were great.Shows and activities were wonderful! Resort specifically, the rooms we're a little run down. My moms room had mold on the curtains and they weren't that up kept
Makayla, 6-night family trip
Verified Expedia guest review

8/10 Very good

Its good overall. The biffet wasnt the best tis time. The food was a little cold most of the times. Also there was no hot water on the last day for showering. Overall excellent.
Ashhab Kamal, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property was amazing. The staff was so hospitable & extremely accommodating. The food surpassed my expectations. Even the buffet had amazing, authentic Mexican food. The restaurants were all great, I was went to all of them and was never bored of the food or service. This is a calmer resort which is exactly what I was looking for. It is a huge property though & I believe the other side was a bit more high energy. The beach is rocky, definitely recommend water shoes are brought. But overall I loved it, I already planned my next trip there
Odilenny, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The property is so beautiful. They have a lot of things going on for entertainment . The only thing that upset me was me an my boyfriend was Denied at Multiple dinner because he need pants . Nobody informed us of that before we came . So that was a lil upsetting.
Myisha, 3-night romance trip
Verified Expedia guest review