Tokyu Stay Shinjuku puts you just a 5-minute drive from Shinjuku Gyoen National Garden and Tokyo Imperial Palace. Also, Tokyo Metropolitan Government Building and National Stadium are just a 5-minute drive away. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Shinjuku-sanchome Station is steps away and Shinjuku-gyoemmae Station is 5 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
179 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
Safe-deposit box at front desk
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board (on request)
Laundry detergent
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Housekeeping (on request)
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1500 per person
Housekeeping is offered for an extra charge
Policies
This property caters to LGBTQ+ guests.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo
Frequently asked questions
Does Tokyu Stay Shinjuku offer free cancellation for a full refund?
Yes, Tokyu Stay Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tokyu Stay Shinjuku?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Shinjuku?
Sorry, there's no onsite parking at Tokyu Stay Shinjuku.
What are the check-in and check-out times at Tokyu Stay Shinjuku?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.
What is there to do at Tokyu Stay Shinjuku and nearby?
Recommended spots to visit include Shinjuku Isetan (3-min walk) and Omoide Yokocho (8-min walk), along with Meiji Jingu Shrine (1.4 mi) and Tokyo Imperial Palace (2.4 mi).
Are there restaurants at or near Tokyu Stay Shinjuku?
Yes, there's an onsite restaurant.
What's the area around Tokyu Stay Shinjuku like?
Tokyu Stay Shinjuku is a short 2-minute walk from Shinjuku-sanchome Station and 8 minutes' walk from Shinjuku Gyoen National Garden. The local area is considered walkable as well as being good for public transport.
Tokyu Stay Shinjuku Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
23 December 2024
Decent place.
The hotel staff was fluent in English. The rooms were not too clean as there were definitely stains on the walls. Overall it wasn’t a bad place because of location. Will consider coming back here next time.
Tommy K
Tommy K, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Victoria
Victoria, 9-night trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Yuen Chin
Yuen Chin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
Solid stat
Great location! Small room but I’ve seen smaller in Tokyo. Room had fridge, safe, and washer/dryer combo. The washer came in handy for a longer stay, and because smoking is still allowed in some bars and restaurants. Bathroom was surprisingly spacious, and clean. Quiet room.
If you stay less than a week, room service includes only garbage pickup and new towels.
Verified traveller
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Brian
Brian, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Room was a bit small
Yuen Chin
Yuen Chin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Great hotel in a fabulous position.
In line with many hotels in Japan the room was very compact but actually had everything you needed (apart from an iron)
The bed was comfy, the shower was hot and powerful and they had a fabulous deep Japanese style bath.
I did think at first it was odd having a washing machine in the room but actually it proved useful as I popped a few clothes in before we headed out and they were dry when we returned. Cut down my washing when I arrived home.
The reception staff were very friendly and plenty of umbrellas to borrow, useful as we experienced a few wet days.
The hotel itself was near to a host of gay bars and lots of little restaurants.
My only criticism of the hotel that the bedroom walls could do with a bit of a refresh, there were quite a few marks/stains on the pale coloured walls
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Kevin
Kevin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Emmanuel
Emmanuel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Perfect place, near metro and many nice place. Highly recommand
sylvain
sylvain, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Jesse
Jesse, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
Always clean and convenient
Phillip
Phillip, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Jessica
Jessica, 5-night trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Close to station and lots of food/drink close by
Adam
Adam, 3-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Toshiko
Toshiko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
I've stayed here several times and will do so again.
Ryan
Ryan, 2-night trip
Verified Expedia guest review
8/10 Very good
30 August 2024
Capri
Capri, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 August 2024
Pablo
Pablo, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Amazing hotel!
Check in and out was so smooth! We absolutely loved this hotel. The washer/dryer was so convenient and easy to use! The space isn’t large, but we knew that going into it. We only had backpacks, but it would be difficult opening up multiple suitcases at a time. The bathroom was very nice and clean. They also provided umbrellas for when it was raining. The staff was nice and it was a great place to stay!
Megan
Megan, 4-night trip
Verified Hotels.com guest review
8/10 Very good
25 August 2024
Timothy
Timothy, 5-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
If you want to stay in Shinjuku, this hotel is great. Rooms are standard sized, but clean and well looked after. The location is in Shinjuku sanchome3 and the main Shinjuku station is a quick walk away.
Free coffee machine in the foyer was very handy, especially for iced coffee after a day outside in the blazing Tokyo heat.
There are heaps of restaurants and nightlife nearby and heaps of locals around.
Highly recommend.
Mathew
Mathew, 5-night trip with friends
Verified Wotif guest review
10/10 Exceptional
19 August 2024
I would choose this place again next time
AILI
AILI, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
Hotel staff were extremely nice. Spoke English well also. Breakfast was good too