In the heart of Tokyo, Tokyu Stay Ginza is a haven for travelers. Savor the flavors at the restaurant, explore nearby Ginza Six and Tokyo International Forum or unwind with a coffee from the cafe.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Air conditioning
24/7 front desk
Laundry facilities
Free WiFi
Main amenities (12)
Housekeeping (on request)
Restaurant
Breakfast available
Coffee shop/cafe
24-hour front desk
Air conditioning
Front-desk safe
Vending machine
Laundry service
Self-serve laundry
Multilingual staff
Concierge services
Feel at home (6)
Children stay free
Microwave
Private bathroom
Laundry facilities
Elevator
Deep soaking bathtub
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Hair dryer
Deep soaking bathtub
Bidet
18 sq m
Sleeps 3
1 Queen Bed
View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking
Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Hair dryer
Deep soaking bathtub
Bidet
15 sq m
Sleeps 2
1 Double Bed
View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking
Executive Double Room [Washer and Dryer Furnished], Non Smoking
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Hair dryer
Deep soaking bathtub
Bidet
32 sq m
City view
Sleeps 3
1 King Bed
View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking
Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking
Highlights
Soundproofed
Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Hair dryer
Deep soaking bathtub
25 sq m
City view
Sleeps 3
1 Queen Bed
View all photos for Superior Double Room, Non Smoking (Single Use)
Superior Double Room, Non Smoking (Single Use)
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Hair dryer
Deep soaking bathtub
Bidet
18 sq m
Sleeps 2
1 Queen Bed
View all photos for Superior Twin Room, Non Smoking (No Washing machine)
Superior Twin Room, Non Smoking (No Washing machine)
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Hair dryer
Deep soaking bathtub
Bidet
25 sq m
Sleeps 4
2 Large Twin Beds
View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking
Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking
Highlights
Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
Hair dryer
Deep soaking bathtub
25 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)
Superior Twin Room, Non Smoking (Single Use, No Washing machine)
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Hair dryer
Deep soaking bathtub
Bidet
25 sq m
Sleeps 2
2 Large Twin Beds
View all photos for Executive Double Room, Non Smoking (Single Use)
Executive Double Room, Non Smoking (Single Use)
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Hair dryer
Deep soaking bathtub
Bidet
32 sq m
City view
Sleeps 2
1 King Bed
View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking
Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Hair dryer
Deep soaking bathtub
Bidet
15 sq m
Sleeps 3
1 Double Bed
View all photos for Executive Double Room
Executive Double Room
Sleeps 2
1 Queen Bed
View all photos for Superior Double Room Non smoking
Superior Double Room Non smoking
Sleeps 2
1 Queen Bed
View all photos for Residential Double Room Non smoking
Residential Double Room Non smoking
Sleeps 2
1 Queen Bed
View all photos for Superior Twin Room Non smoking
Superior Twin Room Non smoking
Sleeps 2
2 Twin Beds
View all photos for Moderate Double Room with Small Double Bed Non smoking
Moderate Double Room with Small Double Bed Non smoking
Tokyu Stay Ginza puts you in a great location, within a 15-minute walk of Ginza Six and Tokyo International Forum. Guests will have free perks like WiFi and wired internet. Also, Tokyo Imperial Palace and Tokyo Tower are just a 5-minute drive away. The helpful staff and nearby shopping get great marks from fellow travelers. The property is just a short walk to public transportation: Higashi-ginza Station is 3 minutes and Ginza Station is 3 minutes.
Languages
English, Japanese
At a glance
Hotel size
191 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Coffee shop
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Children's slippers
Iron/ironing board (on request)
All-in-one washer and dryer
Laundry detergent
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Food and drink
Refrigerator
Microwave
More
Housekeeping (on request)
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1500 per person
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo
Frequently asked questions
Does Tokyu Stay Ginza offer free cancellation for a full refund?
Yes, Tokyu Stay Ginza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tokyu Stay Ginza?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Ginza?
Sorry, there's no onsite parking at Tokyu Stay Ginza.
What are the check-in and check-out times at Tokyu Stay Ginza?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Are there restaurants at or near Tokyu Stay Ginza?
Yes, there's an onsite restaurant.
Does Tokyu Stay Ginza have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Tokyu Stay Ginza like?
Tokyu Stay Ginza is in Ginza, a short 3-minute walk from Higashi-ginza Station and 4 minutes' walk from Ginza Six. Travelers say this hotel is in a good location.
Tokyu Stay Ginza Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
9 February 2025
Cheuk hein
Cheuk hein, 3-night trip
Verified Hotels.com guest review
6/10 Good
4 February 2025
Badly service
I travelled with family with kids Everything ok until morning I checked out.
Day before I check out I told hotel receptionist I will leave Akita early morning 5am and leave my 3 luggage’s in early morning and collect next day , receptionist agreed. Next day early morning 445am a different receptionist told me hotel policy must have reservations than only can leave luggage .. end up I need to cancel my taxi reservation due to size of taxi and paid extra carried all my luggage to Akita, with children’s Poor service
The morning receptionist not considered at all. Suggestion to hotel Hire trained employee who can provide best service
Saravanan
Saravanan, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
27 January 2025
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 January 2025
James
James, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2025
Cheuk hein
Cheuk hein, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
Li-Chiung Lin
Li-Chiung Lin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
Great location in Ginza
Clean and excellent location. Great having a washer dryer in room. Friendly staff.
Allan
Allan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Lee
Lee, 7-night trip
Verified Hotels.com guest review
6/10 Good
19 December 2024
Jun Fui
Jun Fui, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Kyle
Kyle, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Yeow Tat
Yeow Tat, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 December 2024
jun fui
jun fui, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
7 December 2024
Good amenities but very small spacr
we got the standard bed for and had good amenities like microwave, oven toaster, kettle and laundry/dryer. Though room is small for your typical japanese hotel room. carpet floor needs a good steam cleaning as it smells like shoes.
Henrison
Henrison, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
6 December 2024
William
William, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
James
James, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
HANY
HANY, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
HANY
HANY, 3-night business trip
Verified Hotels.com guest review
6/10 Good
18 November 2024
Non-existent Service
There's no free bottled water in the hotel whereas 2 years ago, they had that amenity. One also has to pay 1,500 yen if you want your room cleaned. They only offer limited housekeeping which is change of towels & collection of trash. For the amount they are charging for a night stay, I expected that these services would be readily offered. We stayed here in 2022 and we didn't have any issues with them then.
Shirley
Shirley, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Takayuki
Takayuki, 5-night trip
Verified Expedia guest review
10/10 Exceptional
12 November 2024
Katharina
Katharina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Excellent shopping and dining options. Walking distance from Tsukigi fish market. Very friendly and accommodating. Nice room. Spacious. Breakfast buffet had several options.
Henry
Henry, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 November 2024
Lovely hotel, helpful staff, room way bigger than we thought. Washing/dryer machine in room
Courtney
Courtney, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 November 2024
Very helpful and kind staff. Great place to catch a taxi. Calm area with tons of shopping opportunities