2/10 Poor
5 February 2025
Save yourself, book some other hotel!
There is an elevator, BUT! If the gate is open on another floor, it will not operate. DO NOT STAY HERE if you need the elevator for mobility like I do!!
All guests I spoke to were missing smoke detectors just like my room was. I had missing lighting fixtures without covering the 4" hole in the ceiling and other miscellaneous holes in the ceiling. Installed shelves in the bathroom were visibly missing. The door to the bathroom is clearly made of particle board and had been water damaged inside and out all the way up past the handle. The middle hinge was completely missing. There were blinds in the bathroom, but no way to close them. The "kitchenette" was missing the following: A door on the largest cabinet, any kind of plates, bowls, cups, cutlery, or ANYTHING to boil water in for coffee or tea. The closet was missing doors of any kind and had 3 plastic coat hangers. The windows have ZERO soundproofing, so I heard the man yelling in the street from 3 am to 3:30 am along with every siren and never ending road noise. There were no less than 5 different colors of paint on the walls and unpainted drywall repairs in the room.
I paid for a deluxe room and received the standard room. All messages and phone calls went unanswered including when hotels.com attempted to reach the owner about my stay and our powwow's head dancer's stay. Hotels.com made an exception to the refund policy and refunded my remaining nights. I stayed happily in another hotel.
April
April, 5-night trip
Verified Hotels.com guest review
