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Anah Luxury Condos by Baitna

2.5 star property
Family-friendly hotel with outdoor pool, near Playa del Carmen Main Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Anah Luxury Condos by Baitna

Outdoor pool, pool umbrellas
Aerial view
Front of property
1 bedroom, premium bedding, in-room safe, desk
50-inch LED TV with cable channels, TV

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Airport transfer
  • Pet friendly
  • Gym
  • Pool
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Children's pool
  • Pool bar
  • Bar/lounge
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Kitchen
  • Separate bedroom
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Suite, 2 Bedrooms

50-inch LED TV with cable channels, TV

Luxury Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LED TV
Ceiling fan
2 bedrooms
  • 1615 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Double Beds

View all photos for Luxury Suite, 1 Bedroom

Fridge

Luxury Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LED TV
Ceiling fan
Separate bedroom
  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms | 1 bedroom, premium bedding, in-room safe, desk

Luxury Penthouse, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LED TV
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed OR 2 King Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Avenida 20 con Calle 14, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Quinta Avenida - 4 min walk - 0.4 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Mamitas Beach - 10 min walk - 0.9 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/20 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬1 min walk
  • ‪Don Sirloin - ‬3 min walk
  • ‪Sabrina – Tradizioni Italiane - ‬3 min walk
  • ‪Uno Japanese Noodles - ‬2 min walk
  • ‪El Chuleton Taqueria - ‬1 min walk

About this property

Anah Luxury Condos by Baitna

Anah Luxury Condos by Baitna features a rooftop terrace and puts you within a 5-minute walk of Quinta Avenida. Guests can take a dip in the outdoor pool and indulge in massages. Other highlights include a poolside bar, a fitness center, and a children's pool.

Languages

English, Spanish

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 34 (exact amount varies) at check-out
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets stay free (dogs only, up to 33 lbs per pet)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited (max 1 space per unit)
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Pool umbrellas

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Kitchen

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.

Fees & policies

Refundable deposits

  • Cash deposit: USD 300 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Electricity fee: USD 1 per night for use per kWh
This property charges consumption-based electricity fees for use over 20 kWh per day.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per person (one way)
  • Air conditioning is available for an extra charge
  • Housekeeping is offered for an extra charge of USD 34 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 8 costs USD 15 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club or fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the heated pool

Policies

Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Anah Luxury Condos Baitna Playa del Carmen
Anah Luxury Condos Baitna
Anah Luxury Baitna Playa del Carmen
Anah Luxury Baitna
Anah Condos By Baitna Carmen
Anah Luxury Condos by Baitna Hotel
Anah Luxury Condos by Baitna Playa del Carmen
Anah Luxury Condos by Baitna Hotel Playa del Carmen

Frequently asked questions

Does Anah Luxury Condos by Baitna offer free cancellation for a full refund?
Yes, Anah Luxury Condos by Baitna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Anah Luxury Condos by Baitna?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Anah Luxury Condos by Baitna?
Yes, dogs stay free, with a maximum weight of 33 lbs per pet.
Is parking offered on site at Anah Luxury Condos by Baitna?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Anah Luxury Condos by Baitna?
Yes, an airport shuttle is available. The charge is USD 60 per person one way.
What are the check-in and check-out times at Anah Luxury Condos by Baitna?
Check-in start time: 3:00 PM; Check-in end time: 9:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Anah Luxury Condos by Baitna?
No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.
What is there to do at Anah Luxury Condos by Baitna and nearby?
Anah Luxury Condos by Baitna has an outdoor pool and a fitness center, as well as spa services and a garden.
Does Anah Luxury Condos by Baitna have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a refrigerator.
What's the area around Anah Luxury Condos by Baitna like?
Anah Luxury Condos by Baitna is in Downtown Playa del Carmen, a short 9-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida.

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location near restaurants and shopping, quiet with no street noise, large two bedroom unit, great price.
Douglas, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice property close to the shopping street quinta avenida. Beautiful roof top pool.
Cristiano, 6-night family trip
Verified Expedia guest review

2/10 Poor

Shame
I have to tell you I’m a long time gold member in Hotels.com And I’ve experienced one of the worst vacations I ever had The front desk guys were rude and charged us 300 dollars because they saw an ashtray that we brought from the balcony before check out
Gil, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Small
It was okay but very small The pictures makes it look bigger than it is. I probably won't stay here again. Ok for 1 but not so great for 2
10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loves the location first and foremost. Kind and polite staff and cleanliness are top notch. Have stayed here once before and hope to return again.
Verified Expedia guest review

8/10 Very Good

I like the privacy and the proximity of the property to the 5th Av. The apartment should have more amenities like a bench on the bathroom. One shower has nothing to put the shampoo and conditioner so we set it on the floor. Check in must be faster and there is lot a ways to do it. Also the check out. In all my before stays, I never have to wait for someone to check the apartment so I can't get my cash deposit back. But overall it was fine
Roberto, 7-night family trip
Verified Expedia guest review

6/10 Good

Good location. Nice facility. Check in not friendly. Room was not as clean as should be.
Larry, 2-night family trip
Verified Expedia guest review

4/10 Fair

If you are planning to stay at this condominium you need to know what to expect once you check in and you will then make the wise decision to stay or not to stay. You check in with the condominium guard, he is the one giving you the keys of your condo. The guard is just the guard so he has no answers for you. there is nobody to talk to if you are in need of anything. The Guard will take the amount of $300.00 Cash at check in. At check out it took more than one hour to get the money back due to my deposit was missing. You are only allow to 40 Kw per day of electricity any additional Kws they will take it from the $300. (FYI the refrigerator alone consumes this amount of electricity daily), so be aware of the final bill because it is very hot in Playa. By the way you never get to see the meter!. Once at the apartment, there was no water pressure, no hot water and the place was above 100 degrees. If you plan to have visitors, no visitors are allow. You need to wear a wrist Band, if you don't return the band it is $20.00 for each wb. Pool was terrible, it was very small. Good luck
Cesar, 2-night family trip
Verified Expedia guest review

8/10 Very Good

blanca, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Second time staying there, love the place, area and location. Great staff, eager to help at all times.
El-Fadel, 6-night family trip
Verified Expedia guest review

4/10 Fair

"THIS IS NOT LUXURY"
Last time I was in Playa Del Carmen I stayed at the Anah Sunset across the street from this place, I tried to go back there but they were booked...so I figured Anah Lux under the same name and owned by the same company would be just as nice. When they apply "LUXURY" to the name you would think as such which was NOT the case. The Front Desk staff are RUDE and NOT HELPFUL at all with any issues, one of them claimed to be the Owner of the place and instead of trying to retain me as a customer she gladly suggested that I leave. My room was SMALLER and they applied an EXTRA charge to have your sheets and towels changed daily, the phone did NOT work and there were SPIDERS in the room like they did NOT CLEAN the room prior to me arriving. Along with Hidden fees about the Linens there was an Electrical Meter for electricity used while staying at the Condo....so you could only run the AC for a limited amount of time to stay cool in a place where it's HOT 90% of the time, just another way to nickel and dime you for your US Dollars. Upon my departure I was informed that I would have to pay $20 US for a .1 cent paper wristband I received because in the contract you sign they want you to return it to them for SECURITY purposes, I wasn't going to do that...and most of all Travelers there is a $300 Deposit US that you have to pay BEFORE you can even get your room ON TOP of what you might have paid to stay there from site like Hotel.com which is where I made my reservation.
Prince, 8-night trip
Verified Hotels.com guest review

4/10 Fair

Ruined vacation
This establishment does not include all their rules when you are booking, you only find out after when it is too late and you can not cancel at that point. There is NO indication when booking that you are limited to 20 kw per day and there is NO indication that you may not have guest over after 10 pm. I understand and appreciate that this is for our security, but I was bringing my boyfriend that arrived later to playa del Carmen, because my reservation was for 2 people but I had an appartment that fit 4 people the manager refused to help. The management has NO sense of customer service, they do not understand the frustration of their clients and have no idea how to communicate or find an alternative. The security was REALLY rude and yelled at my guest one day because he talked back to him. It was only 3 pm and he was yelling at my guest he did not want to let him in. Also the first night when I brought my boyfriend because he arrived at 2am and had no other place to go the security guard shut my electricity. I will NEVER ever give my money to such an establishment, they ruined our vacation. I do have to say that the employees at the front desk Mario, Anthony and Fernando were very nice and tried their best but they could not do anything because their manager Ofelia did like us and she refused to help. It really is to bad for this establishment to treat their guests in such a way.
Farah, 7-night trip with friends
Verified Hotels.com guest review

6/10 Good

This property requires a CASH deposit at checkin. They also charge extra for electricity usage. The room we got was nice enough. The only major issue was with the return of our cash deposit at checkout - They did not have the money on site and we ended up waiting over an hour to receive it.
Alfred, 2-night family trip
Verified Expedia guest review

4/10 Fair

Terreble. They charge for electric bill
3-night trip
Verified Expedia guest review

8/10 Very Good

4-night trip
Verified Expedia guest review

8/10 Very Good

This was a great location, short walk to the beach and the walking street. Big grocery store and Walmart really close. *** We had a 2-bedroom and used 1 air-conditioner of the 3. Very easily we used up the daily power amount and had to pay. It was cheap but annoying *** Also, we had to come up with big cash deposit and this was not told ahead of time ***
7-night romance trip
Verified Expedia guest review

8/10 Very Good

The first room we stayed in was amazing, had clean towels and everything needed. The second room was terrible with no working toilet or shower, it took a day to fix it. The towels were also smelly, took a day to change. Once it was changed everything was great, but unfortunately there was no compensation for the 24 hours we lost due to not having a proper shower or a working toilet. (The only reason it was fixed eventually was after fighting with the reception the whole evening). The reception is very very very slow. But overall the building was great, with a pool, jaccuzi(you need a reservation, but its very easy to make and free most of the time), there was also a gym and a business room. Location is great, 5 min walk from the 5th avenue. Theres a big grocery 2 min walk, and many restaurants and food trucks near by.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

1. Great location to everything in the down town of Playa del Carmen. Three~5 blocks to Walmart, Playa, the walking street (Calle Quinta Avenida, with hundreds of shops & restaurants) 2. High quality, clean and spacious condo (2b2b, >900 sf), with great security 3. Cheaper than reasonable price
EnaTang, 3-night family trip
Verified Expedia guest review

8/10 Very Good

9-night trip
Verified Expedia guest review

10/10 Exceptional

Modern, clean, perfect!
Modern, comfortable, extremely clean apartment-style hotel rooms. Very friendly staff, walk to supermarket and food. Electricity is metred so don't be wasteful and leave your A/C on all day while at the beach or you will pay. I love this setup - encourages conservation of energy. Balconies are spacious and really nice.
Jason, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great central location! Will definitely be repeat renters!
Rita, 14-night romance trip
Verified Expedia guest review

6/10 Good

Overall beautiful building but some areas were not well kept
8-night family trip
Verified Expedia guest review

10/10 Exceptional

Close to 5th avenue but far enough to minimize the party noise. Excellent king size beds
Tim, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

8/10 Very Good

The hotel property is very clean. The place can use a little love. My toilet didn't work properly so I was constantly calling them to fix it. The pillows on the bed were stained from where others which was distributing. The staff is not really friendly but overall it was a descent stay
Kida, 4-night family trip
Verified Expedia guest review