3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
What's nearby
Shibuya Crossing - 8 min walk
National Stadium - 4 min drive
Tokyo Midtown - 4 min drive
Tokyo Tower - 5 min drive
Meiji Jingu Shrine - 7 min drive
Getting around
Haneda Airport (HND) - 42 min drive
Narita Intl. Airport (NRT) - 69 min drive
Shinsen Station - 14 min walk
Ebisu Station - 15 min walk
Daikan-yama Station - 17 min walk
Shibuya Station - 1 min walk
Omote-sando Station - 17 min walk
Naka-Meguro Station - 23 min walk
Restaurants
伊蔵八味噌らーめん - 2 min walk
土鍋炊ごはん なかよし 渋谷ストリーム店 - 2 min walk
酢重 Indigo - 2 min walk
THE GREAT BURGER STAND - 2 min walk
名代富士そば 渋谷東口店 - 2 min walk
About this property
SHIBUYA STREAM HOTEL
SHIBUYA STREAM HOTEL puts you just a 5-minute drive from Shibuya Crossing and Tokyo Tower. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Tokyo Imperial Palace and Yoyogi Park are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and breakfast. Public transportation is just a quick walk: Shibuya Station is steps away.
Languages
English, Japanese
At a glance
Hotel size
177 rooms
Arranged over 35 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 2800 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Shared microwave
Water dispenser
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2018
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Pay movies
Home comfort
Air conditioning
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Refrigerator
More
Weekly housekeeping
Special features
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3500 per person
Parking
Self parking costs JPY 2800 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping service is provided once every 3 days.
Also known as
STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu
Frequently asked questions
Does SHIBUYA STREAM HOTEL offer free cancellation for a full refund?
Yes, SHIBUYA STREAM HOTEL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at SHIBUYA STREAM HOTEL?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SHIBUYA STREAM HOTEL?
Yes. Self parking costs JPY 2800 per night. Parking spots may be limited.
What are the check-in and check-out times at SHIBUYA STREAM HOTEL?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at SHIBUYA STREAM HOTEL and nearby?
Recommended spots to visit include Shibuya Crossing (8-min walk) and Meiji Jingu Shrine (1.6 mi), along with Tokyo Midtown (1.8 mi) and National Stadium (1.9 mi).
Are there restaurants at or near SHIBUYA STREAM HOTEL?
Yes, there's an onsite restaurant.
What's the area around SHIBUYA STREAM HOTEL like?
SHIBUYA STREAM HOTEL is a short 1-minute walk from Shibuya Station and 8 minutes' walk from Shibuya Crossing. Travelers say that the hotel is in a great location.
SHIBUYA STREAM HOTEL Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
3 February 2025
Great stay
Clean and near train station. Lots of food and shopping in vicinity.
Wan sin
Wan sin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 January 2025
Verified traveller
4-night family trip
Verified Hotels.com guest review
6/10 Good
21 January 2025
Wai Man
Wai Man, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 January 2025
Jessica
Jessica, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Perfect Location
Perfectly positioned at Shibuya Station with everything you need nearby. The hotel was clean, it was modern with a great view of Tokyo tower of that’s the room you’re given.
Diane
Diane, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Wonderful Hotel, Great Location
My husband and I spent the end of December/beginning of January here at Shibuya Stream. We made reservations with breakfast included. The staff was amazing! Everyone speaks several different languages. The breakfast buffet was so delicious and plentiful. They even had vegetarian choices. The room was clean and super quiet. I definitely recommend this hotel.
Nozomi
Nozomi, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Nicole
Nicole, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Angela
Angela, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Liza
Liza, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Carl
Carl, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Comfort of Home Inside a Japanese Mall
I actually love this hotel. It's sort of like being in Vegas, because it's attached to a mall, and you never really have to leave. You can also get to the train station without leaving the building, which is kind of amazing. It means that you have access to great coffee, excellent food, etc. without having to wander. Normally, I would hate this idea. But if you're just getting your feet under you in Tokyo, it doesn't hurt. Of course we DID explore a ton, but it was nice to have the convenience of all that's in the Shibuya Stream. I didn't know that's what I was signing up for but I'm glad I did. The rooms are decent sized for Japan. Clean, all the amenities you could need.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Will definitely come back!!! Ahhhmazing :)
Amazing hotel!!! Perfect location. Will definitely stay here again. Be sure to take the train directly to the hotel. It is extremely easy!!!
Noah
Noah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Tiffany
Tiffany, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
8 November 2024
Directly connected to Shibuya Station
Located adjacent to Shibuya station, Stream is convenient to get to major sites. That said, Shibuya is a confusing station as so much of it is under reconstruction.
There is a free daily drink on offer during happy hour late afternoon each day.
The room was above average and adequate for my travels, but not as comfortable as I had hoped.
Aleksandr
Aleksandr, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Aleksandr
Aleksandr, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
It is a very nice hotel, subway is close by , staff very nice.
Gisele
Gisele, 4-night trip with friends
Verified Expedia guest review
8/10 Very good
4 November 2024
Great central Shibuya option
Great central location next to shibuya station. Friendly staff. Very convenient to have restaurants and coffee shops a few floor below. Didn’t use hotel bar or restaurant as they were most empty so had no atmosphere. Room spacious and comfortable. Walls are a little thin but luckily the adjoining rooms were quiet.
lara
lara, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Christina
Christina, 4-night trip
Verified Expedia guest review
6/10 Good
3 November 2024
Great location, rooms are quiet and good blackout blinds! We regret booking a smaller room and couldn’t upgrade. The room was not represented well on the websites and even though we didn’t spend much time in the room, it was far too small for two people!!
Dolly
Dolly, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 November 2024
Shibuya stream was the perfect
location for our 5 days in Tokyo. Perfectly located adjacent to the Shibuya station gave us quick access to every corner of Tokyo. The Shibuya area is lively and being a quick 5 minute stroll away gave us enough buffer to be in a quiet location and enjoy everything at our pace.
The rooms are big enough and despite being smaller than western standards we managed just fine. The shower/tub was large and once we discovered we could stand in the tub and redirect the spray, duh. The TOTO toilet was great! Fun to use and spoiled me for life!
The restaurant and bar were ok. We discovered a Dean and Deluca right out of the elevator and had our breakfasts there. The bar was good, measured pours and well done cocktails. Again other options nearby provided more variety and better people watching plus more value.
We would definitely recommend Shibuya Stream.
Dominic
Dominic, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 November 2024
Georgina
Georgina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
It was great!
Ulysses
Ulysses, 4-night trip
Verified Expedia guest review
8/10 Very good
1 November 2024
The room is clean, the staff is friendly.
Jie
Jie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 October 2024
This hotel was amazing, staff was so wonderful, and accomodations so relaxing and comfortable. Location was great with many eating options nearby. Will definitely stay here again next time we are in Tokyo/Shibuya.