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1 room, 2 adults

The Westin Ottawa

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
11 Colonel By Dr, Ottawa, ON, K1N 9H4, Canada

4-star hotel with indoor pool, connected to the convention center, near Shaw Centre
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We enjoyed a little getaway in lieu of what would have been our march break vacation. We…Mar 13, 2021
  • We stayed at the Westin for a much, much needed family staycation. The room was clean…Mar 12, 2021

The Westin Ottawa

from Rs9,952
  • Traditional Room, 1 King Bed, Non Smoking
  • Traditional Room, 2 Double Beds, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking, City View
  • Premium Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking

What’s around The Westin Ottawa

Landmarks

  • In Downtown Ottawa
  • Byward Market Square - 7 min walk
  • Parliament Hill - 9 min walk
  • University of Ottawa - 12 min walk
  • Rideau Canal - 35 min walk
  • Shaw Centre - 1 min walk
  • Canadian Museum of History - 24 min walk
  • Canadian War Museum - 29 min walk

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 21 min drive

At a glance

Key facts

Hotel size

  • This hotel has 492 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets stay free (dogs only)

  • 2 per room (up to 70 lbs)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • Covered onsite valet parking (CAD 48 per day; includes in/out privileges)

  • Wheelchair-accessible parking and van parking on site

  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

  • 24-hour offsite parking nearby (CAD 30 per day)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Racquetball/squash on site
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 473612
  • Conference space size (meters) - 44000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1984
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Daly's Express - Takeout - Onsite coffee shop.

The Shore Club - Takeout - This restaurant serves dinner only. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Westin Ottawa’s small print

Also known as

  • Ottawa Westin
  • Westin Hotel Ottawa
  • Westin Ottawa
  • The Westin Ottawa Hotel Ottawa
  • Westin Ottawa Hotel
  • The Westin Ottawa Hotel
  • The Westin Ottawa Ottawa
  • The Westin Ottawa Hotel Ottawa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 200.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

Covered valet parking costs CAD 48 per day with in/out privileges

Parking is available nearby and costs CAD 30 per day (open 24 hours)

Breakfast costs between CAD 5 and CAD 25 for adults, and CAD 5 and CAD 25 for children (approximately)

WiFi is available in guestrooms for CAD 10.95 per day (rates may vary)

Wired Internet access is available in guestrooms for CAD 14.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Westin Ottawa

  • Does The Westin Ottawa offer free cancellation for a full refund?
    Yes, The Westin Ottawa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Westin Ottawa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Westin Ottawa?
    Yes. Valet parking costs CAD 48 per day. Electric vehicle charging is available.
  • Is there a pool at The Westin Ottawa?
    Yes, there's an indoor pool. The swimming pool will be unavailable from April 3 2021 to May 20 2021 (dates subject to change).
  • Are pets allowed at The Westin Ottawa?
    Yes, dogs stay free, with a limit of 2 per room and maximum weight of 70 lbs per pet. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Westin Ottawa?
    You can check in from 3 PM - anytime. Check-out time is noon. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near The Westin Ottawa?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Metropolitain Brasserie (3-min walk), Zoé's Lounge (3-min walk), and Zoé's Lounge (3-min walk).
  • Is there an onsite casino at The Westin Ottawa?
    No, this hotel doesn't have a casino, but Casino du Lac Leamy (10-min drive) and Rideau Carleton Raceway (20-min drive) are both nearby.
  • What is there to do at The Westin Ottawa and nearby?
    Onsite recreation at The Westin Ottawa includes racquetball/squash. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and spa services.

Recent reviews

Fabulous 8.8 From 1,246 reviews

Exceptional 10.0
Great stay
Great hotel location. Great view of parliament. Valet was good to offer directions to self-park lot but I used valet anyways. Staff was very friendly.
Greg, ca2 night trip
Good 6.0
Hotel was nice. Had a couple issues but staff tried to accommodate us for our troubles. Location is great, rooms are nice and clean. Only complaint was the pool was coolish and never warmed up enough to a consistently comfortable temperature. Other than that, lovely hotel.
ca2 night family trip
Exceptional 10.0
Most dog friendly hotel in Ottawa! Great staff. And a good location as well.
ian, ca1 night romance trip
Fair 4.0
Was charged again on my credit card by the hotel for the whole stay. They said it was an “authorized” payment.
ca2 night romance trip
Good 6.0
Disappointing
I booked a NYE stay at the Westin and paid for an upgraded “city view” room assuming that meant a West facing room, looking at downtown. I was offered a further room “upgrade” for a fee at check in. I declined. The “city view” was the back of the hotel with a view of the Byward Market. Parking was $30 in one of the Rideau Centre lots. It meant a lengthy tour through a maze of halls, the Rideau Centre and then finally to the Westin lobby. I was sweating by the time I arrived, lugging a heavy bag and wearing winter clothing. It seemed to be worse leaving as I had to ask for directions from reception who directed me to the unmoving escalator. Two flights of escalators plus countless other stairs and hallways and I found the parking garage. It was like an Escape Room. The room was attractive enough and bed quite comfortable however, the dirty and stained chair and shower/tub drain issue were off putting.
Suzanne, ca1 night family trip
Very good 8.0
The rideau centre attached to the hotel is convenient. Starbucks, shoppers drug mart located within reach.
Christina, ca2 night romance trip
Exceptional 10.0
Excellent location, close to train, shopping, sites and more.
DW, ca2 night romance trip
Exceptional 10.0
Todo estaba muy bonito mi familia y yo los pasamos muy bien
Hugo, us1 night family trip
Very good 8.0
Not my favourite hotel
Beautiful hotel, very comfortable bed. Dust in the washroom, very dirty & stained chairs in the room. Did not even attempt to sit in them as they appeared to be so dirty! Very expensive valet.
anoush, us2 night trip
Exceptional 10.0
wesome
Great service super clean , nice indoor pool
ca1 night trip

The Westin Ottawa