The Rubens at the Palace

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Premium bedding, in-room safe, individually decorated
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Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Overview of The Rubens at the Palace

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The Rubens at the Palace

5.0 star property
Luxury hotel with 2 restaurants, near Buckingham Palace

9.2/10 Superb

981 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is Rs 312
Price available on 24/07/2022
Map
39 Buckingham Palace Road, London, England, SW1W 0PS
Main amenities
  • Daily housekeeping
  • 2 restaurants and 4 bars/lounges
  • Breakfast available
  • Valet parking
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In London City Centre
  • Victoria Palace Theatre - 3 min walk
  • The Mall - 6 min walk
  • Buckingham Palace - 7 min walk
  • St. James Park - 10 min walk
  • Green Park - 12 min walk
  • Hyde Park Corner - 12 min walk
  • Piccadilly - 12 min walk
  • Park Lane - 12 min walk
  • Hyde Park - 13 min walk
  • Westminster Abbey - 15 min walk

Getting around

  • Heathrow Airport (LHR) - 40 min drive
  • London City Airport (LCY) - 43 min drive
  • Luton Airport (LTN) - 44 min drive
  • Gatwick Airport (LGW) - 79 min drive
  • London Victoria Station - 3 min walk
  • London (ZEP-Victoria Train Station) - 6 min walk
  • Charing Cross Station - 23 min walk
  • Victoria Underground Station - 5 min walk
  • St. James's Park Underground Station - 8 min walk
  • Hyde Park Corner Underground Station - 12 min walk

About this property

The Rubens at the Palace

The Rubens at the Palace puts you in a great location, within just a 10-minute walk of Victoria Palace Theatre and Buckingham Palace. For a bite to eat, guests can check out The English Grill, one of 2 restaurants, which serves British cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel is also within a 15-minute walk of Hyde Park and The Mall. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Victoria Underground Station is 5 minutes and St. James's Park Underground Station is 8 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 161 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (GBP 70 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • 4 bars/lounges
  • Coffee/tea in a common area
  • 24-hour room service

Taking the kids

  • Babysitting (surcharge)

What to do

  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1911
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Languages spoken

  • Afrikaans
  • Chinese (Mandarin)
  • Danish
  • Dutch
  • English
  • Estonian
  • Filipino
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 30 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 500 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs GBP 70 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.6/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Nick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, Wonderful service!
Wonderful full service hotel. The staff at this hotel will do anything to make your stay enjoyable. After a busy day we asked for room service from the restaurant next door and while not a normal room service request the food arrived quickly and hot. When you ask for a ride to the airport they quote you cab fares and private car service, both arranged for you.
Bruce, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Must stay !!
Perfection. Nothing more could be said. Service impeccable, staff beyond compare.
Jere, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The doormen and bellhops were great; did not like the man running the NY Bar
Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Impeccable service
We had such a lovely time. We were really impressed with the impeccable service in the restaurant. The food was also amazing. Thank you for a great stay.
Tammy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Lovely hotel, service was excellent in every way, this is the 3rd time I have been here and I will definitely be going back.
Charles, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

As a Canadian we were not a fan of the bathroom with a step up to the toilet if the floor was wet it was very slippery The staff are amazing and so helpful with any request overall our stay of five nights was amazing
PAMELA, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay - staff were fantastic
We had the most wonderful stay at the Rubens at the Palace. The staff simply could not have done more to make it so special .From the minute we arrived until the minute we left they did absolutely everything they could to make it a really special occasion. Food and cocktails were fantastic. Breakfast was excellent. I would really recommend this hotel which is also in a great location
Mel, 1-night trip
Verified Hotels.com guest review