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All properties in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults

Hotel Lucerna Ciudad Juarez, Ciudad Juarez, Mexico

4-star4 stars
Paseo Triunfo De La Republica 3976, Ciudad Juarez, CHIH, 32200, Mexico

4-star hotel in Ciudad Juarez with outdoor pool, restaurant
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.8
Location
Great location
Service
Fantastic service
Food
Delicious food
Breakfast
Tasty breakfast
398See all 398 Hotels.com reviews
From 139 reviews

TripAdvisor Traveller Rating

Hotel Lucerna Ciudad Juarez, Ciudad Juarez, Mexico

from Rs4,920
  • Deluxe Room, 1 King Bed, Balcony
  • Deluxe Double Room, Balcony
  • LUCERNA SELECT KING
  • Lucerna Select 2 Double Bed

What’s around Hotel Lucerna Ciudad Juarez, Ciudad Juarez, Mexico

Landmarks

  • Heart of Ciudad Juarez
  • Paso del Norte Cultural Center - 15 min walk
  • Monument Mexicanidad - 34 min walk
  • Juarez Market - 36 min walk
  • Benito Juarez Monument - 36 min walk
  • Chamizal Federal Public Park - 38 min walk
  • Chamizal Museum of Archaeology - 38 min walk
  • Museum of the Border Revolution - 40 min walk

Getting around

  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 12 min drive
  • El Paso, TX (ELP-El Paso Intl.) - 13 min drive
  • El Paso Union Depot - 7 min drive
  • Area shuttle
  • Airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

  • Free babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Hotel Lucerna Ciudad Juarez, Ciudad Juarez, Mexico’s small print

Policies

The deposit amount is equivalent to 1 night if paid in cash.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Hotel Lucerna Ciudad Juarez
  • Lucerna Ciudad Juarez
  • Lucerna Ciudad Juarez Hotel
  • Lucerna Hotel Ciudad Juarez

Optional extras

Breakfast is offered for an extra charge of USD 11 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Ciudad Juarez, Chihuahua, Mexico

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Recent reviews

Fabulous 8.8 From 398 reviews

Fair 4.0
Dirty rooms
The hotel is in a great location and the staff was wonderful. Cleanliness was quite nasty when we checked in they have us our room in the 5th floor we walked in and it seemed they only had done the beds. There were hairs all over the floor in the bathroom and tub, the bed had a blood stain they had covered with the blanket. Called to get my room changed and they didn’t even question it giving me another room in the same floor. We got into the other room to find that the beds were done but it seems they don’t vacuum or sweep leaving hair’s all over the flooring. The next morning I asked to please have the room cleaned “vacuumed and mop but when we came back it was the same. Overall this was very disappointing and specially the price for the hotel is quite higher than the other ones in the same street.
lizbeth, us2 night family trip
Exceptional 10.0
Best hotel in Juarez
Perfect service
MIGUEL, us3 night family trip
Good 6.0
Horrible room service food
Worst room service food I’ve ever tried . Don’t order room service , the food is cheap and just not worth a cent .
Jose Raymundo, us1 night trip
Exceptional 10.0
A+++++
Great service
MIGUEL, us2 night trip
Exceptional 10.0
Beautiful!!
Albert was the nicest person I've ever met!!! The front desk worker was also so nice. The pool was beautiful, but the jacuzzi didn't get warm really. The enchiladas were nice but not spicy enough! Besides that everything was so amazing.
Caitlin J, us1 night trip with friends

Hotel Lucerna Ciudad Juarez, Ciudad Juarez, Mexico

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