The Phoenix Hotel puts you just a 5-minute drive from Moscone Convention Center and Lombard Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Chambers, which serves dinner. A bar/lounge and a snack bar/deli are other highlights. The pool and helpful staff get great marks from fellow travelers. The property is just a short walk to public transportation: Market St & Larkin St Stop is 8 minutes and Market St & Hyde St Stop is 8 minutes.
Languages
English
At a glance
Hotel size
44 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 25 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Discount at nearby fitness center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 1956
ATM/banking
Safe-deposit box at front desk
An outdoor pool
Heated pool
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 80% lighting from LEDs
Comprehensive recycling policy
Water dispenser
Outdoor furniture
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Ceiling fan
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Energy-saving switches
LED light bulbs
Special features
Dining
Chambers - This poolside restaurant serves dinner only. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 15 to 30 for adults, and USD 15 to 30 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per day
Parking
Self parking costs USD 25 per night with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco
Frequently asked questions
Does The Phoenix Hotel offer free cancellation for a full refund?
Yes, The Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Phoenix Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Phoenix Hotel?
Yes, pets are welcome. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Phoenix Hotel?
Yes. Self parking costs USD 25 per night.
What are the check-in and check-out times at The Phoenix Hotel?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at The Phoenix Hotel and nearby?
The Phoenix Hotel has an outdoor pool.
Are there restaurants at or near The Phoenix Hotel?
Yes, Chambers offers pool views and poolside dining.
What's the area around The Phoenix Hotel like?
The Phoenix Hotel is in Downtown San Francisco, a short 8-minute walk from Market St & Larkin St Stop and 17 minutes' walk from Union Square.
The Phoenix Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
28 January 2025
Worth a Return Trip
The staff is very friendly, professional and helpful. They gave recommendations for places to eat, and I felt safe throughout my stay. The room was clean and so cozy on arrival.
Rindy
Rindy, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 January 2025
Great place but no Bar/restaurant on site
We were looking forward for our stay because this nice Hotel- Motel style reminded us of the Ace. We book our stays based on Bar/restaurant accessibility. From the advertisement it shows that they have both so we booked this place over other choices. Sadly when we got there to check in, we asked about the restaurant but the host said they are not open and only available for booking events. If we had known this unfortunately we would have not booked. Over all our stay was nice, pool is heated, the people that work there are super nice and the bed is comfy. There is a wall surrounding the hotel so you feel safe and it’s decorated really cute. There is someone on site 24 hours to let you in.
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
17 January 2025
Low value for money
Very friendly staff, tired rooms yet profiteering from JPM week >x4…
No breakfast, not too clean, $430$/night.
David
David, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
14 January 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2025
Great boutique hotel! Loved management and service. The area around the hotel is not very good but I never felt unsafe.
Alex
Alex, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 January 2025
Family trip to see Hamilton at The Orpheum! Kind staff, clean property, cozy beds. Adorable rock and roll ambiance with charm. Whole family gave me the thumbs up for finding it. Perfect 8-10 minute walk to the Orpheum. Only disappointment was their restaurant/bar wasn’t open on the Saturday night we stayed. A 2 minute walk to Outta Sight Pizza was a blast though!
Derek
Derek, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
I love the Phoenix. Great crew. Great place to hang.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
28 December 2024
Hillary
Hillary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
I love this place. It's always my first choice when staying in SF.
Shanda
Shanda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Excellent
Exceptional and safe despite the outside surroundings having a lot of homeless people
Raymund
Raymund, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Beautiful but noisy
Ambiance is amazing. However they do not monitor loud people late at night. There was a party or something going on and they kept yelling and slamming doors in the middle of the night. Could not sleep at all!!!!
Cathy
Cathy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 November 2024
Prime Spot To Stay for a Concert
All in all a really rad hotel with a splash of vintage rock era colors and decor. Its also a kind of paradise from the grime and bustle of the tenderloin. The heated salt water pool was like liquid butter if that's a thing, unbelievably comfortable.
Unfortunately the only negative I had was that the bar+restaurant was closed during our time here. An it was a big reason for my initial reservation. So definitely check their schedule ahead of time.
It's proximity to the Civic Graham Auditorium was ideal. Exactly what I was looking for after a long day of walking around the Exploritorium, our concert was only a few blocks away from the Phoenix.
Alex
Alex, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Would stay again!
I have stayed in a lot of Hotels, and felt particularly safe and welcomed here! The red lighting is extremely cool and romantic, and the pool is VERY lovely even in the rain! The staff are extremely friendly and welcoming! Only complaint is there is not a fridge or microwave! Otherwise, INCREDIBLE! Would definitely stay here again!
Ashley
Ashley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
best customer service
The people were so nice and helpful , it was so welcoming and everything is right there, the pool is warm which is nice and it was a great place , there was some people who were drunk that were staying and some drama of cheating but other than that the hotel was great
Janeen
Janeen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Excellent property —
Staff is over the top. Friendly. Hotel is older but well maintained. Secure. Bed comfortable. Beautiful pool and garden areas.
They have a bar and restaurant also. Free coffee and in the morning free pastries.