Bill Graham Civic Auditorium - 7 min walk - 0.7 km
Warfield Theatre - 9 min walk - 0.8 km
Moscone Convention Center - 4 min drive - 2.5 km
Oracle Park - 5 min drive - 3.4 km
Getting around
San Francisco Intl. Airport (SFO) - 24 min drive
San Carlos, CA (SQL) - 29 min drive
Oakland Intl. Airport (OAK) - 35 min drive
Concord, CA (CCR-Buchanan Field) - 37 min drive
San Francisco Station - 4 min drive
Bayshore Station - 10 min drive
22nd Street Station - 13 min drive
Market St & Larkin St Stop - 8 min walk
Market St & Hyde St Stop - 8 min walk
Market St & 8th St Stop - 8 min walk
Restaurants
Philz Coffee - 3 min walk
Tu Kim Coffee Shop - 5 min walk
Saigon Sandwich - 2 min walk
Outta Sight Pizza - 2 min walk
Emperor Norton's Boozeland - 2 min walk
About this property
The Phoenix Hotel
The Phoenix Hotel puts you just a 5-minute drive from Moscone Convention Center and Oracle Park. Guests can take a dip in the outdoor pool or grab a bite to eat at Chambers, which serves dinner. A bar/lounge and a snack bar/deli are other highlights. The pool and helpful staff get great marks from fellow travelers. The property is just a short walk to public transportation: Market St & Larkin St Stop is 8 minutes and Market St & Hyde St Stop is 8 minutes.
Languages
English
At a glance
Hotel size
44 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 25 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Discount at nearby fitness center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 1956
ATM/banking
Safe-deposit box at front desk
An outdoor pool
Heated pool
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 80% lighting from LEDs
Comprehensive recycling policy
Water dispenser
Outdoor furniture
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Ceiling fan
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Energy-saving switches
LED light bulbs
Special features
Dining
Chambers - This poolside restaurant serves dinner only. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 15 to 30 for adults, and USD 15 to 30 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per day
Parking
Self parking costs USD 25 per night with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco
Frequently asked questions
Does The Phoenix Hotel offer free cancellation for a full refund?
Yes, The Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Phoenix Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Phoenix Hotel?
Yes, pets are welcome. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Phoenix Hotel?
Yes. Self parking costs USD 25 per night.
What are the check-in and check-out times at The Phoenix Hotel?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at The Phoenix Hotel and nearby?
The Phoenix Hotel has an outdoor pool.
Are there restaurants at or near The Phoenix Hotel?
Yes, Chambers offers pool views and poolside dining.
What's the area around The Phoenix Hotel like?
The Phoenix Hotel is in Downtown San Francisco, a short 8-minute walk from Market St & Larkin St Stop and 17 minutes' walk from Union Square.
The Phoenix Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
I love this place. It's always my first choice when staying in SF.
Shanda
Shanda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Excellent
Exceptional and safe despite the outside surroundings having a lot of homeless people
Raymund
Raymund, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Beautiful but noisy
Ambiance is amazing. However they do not monitor loud people late at night. There was a party or something going on and they kept yelling and slamming doors in the middle of the night. Could not sleep at all!!!!
Cathy
Cathy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 November 2024
Prime Spot To Stay for a Concert
All in all a really rad hotel with a splash of vintage rock era colors and decor. Its also a kind of paradise from the grime and bustle of the tenderloin. The heated salt water pool was like liquid butter if that's a thing, unbelievably comfortable.
Unfortunately the only negative I had was that the bar+restaurant was closed during our time here. An it was a big reason for my initial reservation. So definitely check their schedule ahead of time.
It's proximity to the Civic Graham Auditorium was ideal. Exactly what I was looking for after a long day of walking around the Exploritorium, our concert was only a few blocks away from the Phoenix.
Alex
Alex, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Would stay again!
I have stayed in a lot of Hotels, and felt particularly safe and welcomed here! The red lighting is extremely cool and romantic, and the pool is VERY lovely even in the rain! The staff are extremely friendly and welcoming! Only complaint is there is not a fridge or microwave! Otherwise, INCREDIBLE! Would definitely stay here again!
Ashley
Ashley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
best customer service
The people were so nice and helpful , it was so welcoming and everything is right there, the pool is warm which is nice and it was a great place , there was some people who were drunk that were staying and some drama of cheating but other than that the hotel was great
Janeen
Janeen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Excellent property —
Staff is over the top. Friendly. Hotel is older but well maintained. Secure. Bed comfortable. Beautiful pool and garden areas.
They have a bar and restaurant also. Free coffee and in the morning free pastries.
Suzanne
Suzanne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Kody
Kody, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
THEA
THEA, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Debora
Debora, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Laura
Laura, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Veronika
Veronika, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Charlie
Charlie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Colleen
Colleen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
Victoria
Victoria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
dani
dani, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 September 2024
The hotel has loads of character and the staff were friendly and helpful.
Michael
Michael, 2-night family trip
Verified Expedia guest review
6/10 Good
17 September 2024
My stay here served its purpose (I got a good night sleep in a clean room!) but the property was not what I expected based on the 8.8 review it has on this site. I knew it wasn't going to be glamorous but it looks sketchy from the outside and definitely gives "Palm Springs roadside motel in the 1980s" vibes (the pictures are... generous). It was sufficient for my 1-night stay but I am glad I didn't book for longer. Also I did not feel particularly safe walking in the surrounding area and ordered-in my dinner (the restaurant is only open on weekends). All that said, the staff was extremely warm and kind.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
12 September 2024
Luis
Luis, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 September 2024
Clean rooms, lovely staff, but the noise from outside sounds really strong in the room, and the neighbourhood is filled with homelesses, feels a bit unsafe outside.