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Serenade Punta Cana Beach & Spa Resort - All Inclusive

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3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, sun loungers
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, sun loungers

Overview of Serenade Punta Cana Beach & Spa Resort - All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
Punta Cana beachfront property with free water park and spa

8.2/10 Very good

2,421 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

Room options

About this area

What's nearby

  • On a private beach
  • Cabeza de Toro Beach - 1 min drive
  • Downtown Punta Cana - 11 min drive
  • Cocotal Golf and Country Club - 19 min drive
  • Bavaro Beach - 23 min drive
  • Arena Gorda Beach - 21 min drive
  • Punta Cana Beach - 26 min drive
  • Cana Bay Golf Club - 19 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 21 min drive

Restaurants

  • Pearl Beach Club - 3 min drive
  • Noah Restaurant & Lounge - 10 min drive
  • Restaurante Venezia - 14 min drive
  • Pranama - 17 min drive
  • AmaLuna vegan restaurant - 17 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include 2 poolside bars, a fitness center, and a children's pool.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global), Bureau Veritas (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a DOP 10000 fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee
This information is provided by our partners.

At a glance

Hotel size

  • 603 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 2 poolside bars
  • 2 swim-up bars
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Free water park access
  • Children's pool
  • Playground
  • Lifeguard on site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Concerts/live shows
  • Shopping
  • Pool table
  • Air hockey
  • Foosball
  • Table tennis

Working away

  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Built in 2020
  • Garden
  • Terrace
  • Communal living room
  • Fitness center
  • 3 outdoor pools
  • Free water park
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Spa

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of DOP 6000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:30 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

On-site PCR COVID-19 testing is available for a DOP 10000 fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SGS (3rd party expert - Global)
  • Bureau Veritas (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)

Policies

<p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. </p><p>This property uses a grey water recycling system. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive offer free cancellation for a full refund?
Yes, Serenade Punta Cana Beach & Spa Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on 6 March 2023 start from ₹26,916, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Serenade Punta Cana Beach & Spa Resort - All Inclusive?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Serenade Punta Cana Beach & Spa Resort - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 6:30 PM.
Are pets allowed at Serenade Punta Cana Beach & Spa Resort - All Inclusive?
Yes, dogs are welcome. There's a charge of DOP 6000 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Serenade Punta Cana Beach & Spa Resort - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Serenade Punta Cana Beach & Spa Resort - All Inclusive?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Serenade Punta Cana Beach & Spa Resort - All Inclusive?
No, this property doesn't have a casino, but Princess Tower Casino Punta Cana (17-min drive) and Casino Diamante Punta Cana Grand (19-min drive) are both nearby.
What is there to do at Serenade Punta Cana Beach & Spa Resort - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Serenade Punta Cana Beach & Spa Resort - All Inclusive also has 2 swim-up bars, 2 poolside bars, and a private beach, as well as a Turkish bath, an arcade, and a garden.
Are there restaurants at or near Serenade Punta Cana Beach & Spa Resort - All Inclusive?
Yes, there's an onsite restaurant, Buffet Principal. Nearby restaurants include Noah Restaurant & Lounge (5.1 mi), Restaurante Venezia (7.1 mi), and Santa Fe Steak House (8.1 mi).
Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Serenade Punta Cana Beach & Spa Resort - All Inclusive like?
Serenade Punta Cana Beach & Spa Resort - All Inclusive is a short 1-minute walk from Cabeza de Toro Beach and 12 minutes' walk from Bavaro Lagoon.

Reviews

8.2

Very good

9.0/10

Cleanliness

8.2/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

6/10 Good

The day I arrived my bed was made, but apparently the sheets were not changed from the previous guests!! They changed it promptly, but the feeling of unclean just stayed with me. The next morning I wanted to make a cup of coffee, but the machine wasn't working, it took three days and complaining to finally get a working one. Had to make calls to get some bottled water in the room's refrigerator.... which they were supposed to replenish daily. The dining room service was extremely slow!
Erika, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Sanabe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

SHMUEL, 5-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergii, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pieter, 5-night trip
Verified Hotels.com guest review

6/10 Good

The room was pretty! Housekeeping is amazing. But lots of seaweed in the water and on the beach. Not a lot of food options at the restaurants if you have diet restriction (no pork or seafood). There’s a language barrier if you don’t speak Spanish.
Verified Expedia guest review

6/10 Good

Food was not the best. Not much flavor or variety.
Verified Expedia guest review

6/10 Good

The room was spotless which was nice. Got the swimout room everthing was clean and neat. Now whar I did not like: The staff around the lobby area and the buffet area trying to push everyone to sign up for the Preferred Levels, they seem too desperate to make that sale to the point that I feel hostigate. The sale pitch was the other during the morning hours and the hook was "a welcome gift" do not go for it. I do understand they want to make a sale but it was too much. Also the night activities I would like to see them more organized they lack of character. The outer shell of the building need a little TLC after the storms. Also the entire complex I away from the main Punta Cana Area. Food is good, except that fact thar you can not make reservations for the restaurants over the phone, instead you have to go everymorning to a table to sign up for reservations and there is were the Preferred Staff is waiting for you to sell. We are in the edge of technology and seed odds thar you have to go to a table to make restaurant reservations (but of course this is how they want to get people to sign up foe preferred level) Please less pitch sales and more relax without being harassed by sales staff.
Verified Expedia guest review

10/10 Exceptional

This resort was beautiful and the room was much bigger than I was expecting. The staff was very friendly and went above and beyond to make sure I had everything I needed during the stay.
Verified Expedia guest review