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Krystal Urban Ciudad Juárez by US Consulate

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

Interior detail
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Restaurant
Lobby

Overview of Krystal Urban Ciudad Juárez by US Consulate

Krystal Urban Ciudad Juárez by US Consulate

3.0 star property
3-star hotel with indoor pool, near Plaza Las Misiones

8.0/10 Very good

1,004 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juarez, CHIH, 32528
Main amenities
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Breakfast available
  • Business center
  • Computer station
  • Daily housekeeping
  • Fitness center
  • Front-desk safe
  • Indoor pool
  • Restaurant and bar/lounge
  • Room service
For families
  • Blackout drapes/curtains
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Laundry facilities
  • Premium TV channels
  • Private bathroom

Room options

About this area

What's nearby

  • American Consulate - 33 min walk
  • Cielo Vista Mall - 27 min drive
  • Sunland Park Racetrack and Casino - 19 min drive
  • Fort Bliss - 19 min drive

Getting around

  • Ciudad Juarez Intl. Airport (CJS) - 8 min drive
  • El Paso International Airport (ELP) - 18 min drive
  • El Paso Union Depot - 23 min drive

Restaurants

  • Toro Quintaco - 10 min walk
  • Elotes de pradera - 16 min walk
  • Los Pericos - 16 min walk
  • Abelini's - 15 min walk
  • Clasicos - 14 min walk
Map

About this property

Krystal Urban Ciudad Juárez by US Consulate

Krystal Urban Ciudad Juárez by US Consulate puts you just 4.3 mi (6.9 km) from the airport and a 5-minute drive from American Consulate. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an indoor pool and a snack bar/deli. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Shopping

Working away

  • 24-hour business center
  • Computer station
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • An indoor pool
  • Fitness center
  • Reception hall
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Free WiFi and wired Internet

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 310 for adults and MXN 180 for children
  • Early check-in can be arranged for an extra charge of MXN 480 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Krystal Business Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juarez

Frequently asked questions

Does Krystal Urban Ciudad Juárez by US Consulate offer free cancellation for a full refund?
Yes, Krystal Urban Ciudad Juárez by US Consulate does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Krystal Urban Ciudad Juárez by US Consulate?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Krystal Urban Ciudad Juárez by US Consulate?
Yes, there's an indoor pool.
Are pets allowed at Krystal Urban Ciudad Juárez by US Consulate?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Urban Ciudad Juárez by US Consulate?
Yes, there's free self parking.
What are the check-in and check-out times at Krystal Urban Ciudad Juárez by US Consulate?
You can check in from 3 PM - midnight. There's a charge of MXN 480 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Krystal Urban Ciudad Juárez by US Consulate?
No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (12-min drive) and Sunland Park Racetrack and Casino (19-min drive) are both nearby.
What is there to do at Krystal Urban Ciudad Juárez by US Consulate and nearby?
Krystal Urban Ciudad Juárez by US Consulate has an indoor pool and a fitness center.
Are there restaurants at or near Krystal Urban Ciudad Juárez by US Consulate?
Yes, there's an onsite restaurant.
What's the area around Krystal Urban Ciudad Juárez by US Consulate like?
Krystal Urban Ciudad Juárez by US Consulate is a short 8-minute drive from Ciudad Juarez Intl. Airport (CJS) and 4 minutes' walk from Central Park. Travelers say the area is quiet and good for shopping.

Reviews

8.0

Very good

8.3/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

6/10 Good

The only issue was that they have doors connected to rooms and people are loud and woud hear everyones noise ,couldnt sleep beside that issue everything else was good
Jaime, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, secure parking
The double bed mattress and box combo felt very uncomfortable. The bed had a sligh inclination in the center and i feel i may have been broke. The other was the same, and creaked. There were maintenance and or renovations in both the elevator lobby of 2nd floor and rooms. The paint spray and fumes were nauseating, would have appreciated a letter call or warning ⚠️ from staff. Banging of something continued til evening.
Luis A, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Edelmira, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel was nice, but, lighting in the room was quite dim and had to be vigilant that tge toilet wouldn’t keep running. Heating was very noisy, making it difficult to get a good nights sleep. Staff was nice and helpful but I would probably not do a repeat stay.
John, 2-night trip
Verified Hotels.com guest review

6/10 Good

La habitación estaba sucios y las camas tenían cabellos y comida, las sabanas tenían manchas. El desayuno estaba rico.
Estefania, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good night stay
Very warm place and comfy
Alejandra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was great friendly staff very nice place
Wilfredo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zulema, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victor, 2-night trip with friends
Verified Hotels.com guest review