A great choice for a stay in Mackay, Mantra Mackay features a marina. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A fitness center and a terrace are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English
At a glance
Hotel size
79 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The property charges 1.1 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Fishing nearby
Working away
24-hour business center
4 meeting rooms
Computer station
Conference space (4844 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Built in 2005
Garden
Picnic area
Terrace
Fitness center
An outdoor pool
Marina
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Outdoor furniture
Walkway to water
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch flat-screen TV
Digital TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Alarm clock
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Refrigerator
Microwave
Kitchenette
Cookware, dishes, and utensils
Free tea bags/instant coffee
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15.00 to 40.00 for adults, and AUD 10.00 to 20.00 for children
Late check-out can be arranged for an extra charge of AUD 100.00
Credit card charges are subject to an extra charge of 1.1 percent
Children & extra beds
Cribs/infant beds are available for AUD 20.0 per day
Rollaway beds are available for AUD 30.0 per day
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Clarion Hotel Mackay
Clarion Hotel Mackay Marina
Clarion Hotel Marina
Clarion Hotel Marina Mackay
Clarion Mackay Marina
Mackay Marina
Marina Mackay
Clarion Mackay
Mackay Clarion
Frequently asked questions
Does Mantra Mackay offer free cancellation for a full refund?
Yes, Mantra Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mantra Mackay?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Mantra Mackay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mantra Mackay?
Yes, there's free self parking.
What are the check-in and check-out times at Mantra Mackay?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 100.00. Contactless check-in and check-out are available.
What is there to do at Mantra Mackay and nearby?
Have fun during the warmer months with activities nearby such as fishing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a picnic area. Mantra Mackay also has a garden.
Are there restaurants at or near Mantra Mackay?
Yes, there's an onsite restaurant.
Does Mantra Mackay have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and cookware.
Does Mantra Mackay have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mantra Mackay like?
Mantra Mackay is located on the waterfront in Mackay Harbour, a short 3-minute walk from Mackay Marina Village & Shipyard.
Mantra Mackay Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
17 November 2024
Shane
Shane, 5-night trip
Verified Hotels.com guest review
6/10 Good
17 September 2024
Nice view, bed very comfortable.
Toilet very uncomfortable to sit on, walls were dirty, floor was sticky. For the price paid for 1 night 2pm to 10am so like most places not even 24hours the supplied condiments (chips, softdrink etc) was way to exepensive. Had to find alternate food/drink as theirs was closed. Ok stay but not again.
Kirrily
Kirrily, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
19 August 2024
The restaurant was amazing, the menu was al a carte and the meals were absolutely divine... and don't get me started on the dessert menu!!
Barbara
Barbara, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
Eric
Eric, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 August 2024
I’ve stayed here a number of times over the past 5-6 years & have never seen an establishment go downhill so quickly.
Brian
Brian, 17-night trip
Verified Wotif guest review
10/10 Exceptional
12 August 2024
Great location right at the marina
Lindsay
Lindsay, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
3 August 2024
Mariana
Mariana, 2-night trip
Verified Expedia guest review
6/10 Good
31 July 2024
A bit tired and needs a spruce up. Excellent food. Staff was excellent. Reasonably quiet. Gym was useless - zero weight equipment.
Ivan
Ivan, 1-night business trip
Verified Wotif guest review
10/10 Exceptional
28 July 2024
Had a great stay. Fantastic harbour views. Rooms spacious, clean and modern. Within short walking distance to cafes, restaurants and bar. Staff very friendly and professional.
Renae
Renae, 1-night romance trip
Verified Wotif guest review
8/10 Very good
22 July 2024
Unfortunately, Had to request house keeping to fill empty product containers and empty the bins.
Lynn
Lynn, 4-night trip
Verified Wotif guest review
10/10 Exceptional
16 July 2024
Sam
Sam, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 July 2024
John
John, 7-night trip
Verified Expedia guest review
6/10 Good
1 July 2024
Location
Tanya Lyn
Tanya Lyn, 4-night romance trip
Verified Lastminute guest review
8/10 Very good
27 June 2024
Gavin
Gavin, 2-night trip
Verified Expedia guest review
8/10 Very good
26 June 2024
Peter
Peter, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2024
Best place to stay on the coast
As always great room and terrific food in restaurant
Friendly check in and out
Very nice people work in the restaurant too always very friendly
Kevin
Kevin, 1-night business trip
Verified Hotels.com guest review
6/10 Good
18 April 2024
My partner and i liked that it was close to the beach and Sails was the best dinning out
Elise
Elise, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 March 2024
door lock didnt function properly{hard to open} cigarette buts on balcony light over bench loose {electrical hazard} restaurant service poor. tv had very tinny sound and dull picture
Gerd
Gerd, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 March 2024
This hotel is located beside the Mackay Marina with views looking out to sea. There is parking available to guests without a surcharge, something not available at most Hotels.
Thomas
Thomas, 2-night trip
Verified Wotif guest review
10/10 Exceptional
10 March 2024
The whole hotel is excellent. Friendly staff, easy parking, very clean rooms and a great view.
Kaycee
Kaycee, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 March 2024
The staff were excellent. Breakfast was huge and tasty. We loved the spa bath and room size.