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Waterfront hotel with 3 outdoor pools, near Cairns Esplanade
Me and my husband had a great stay. The room was nice and big and the sea view was…
Mar 16, 2021
Room big, Bed comfortable and reception staff helpful. Rubbish was never taken out ,…
Mar 11, 2021
Remember, collect 10 stamps, get 1 reward* night
Credit card charges are subject to an extra charge of 1.08 percent
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Self parking costs AUD 15 per day
Rollaway beds are available for AUD 50.0 per day
Continental breakfast is offered for an extra charge of AUD 15 for adults and AUD 15 for children (approximately)
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Pool access available from 6:00 AM to 10:00 PM.
Parking height restrictions apply.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Had to come down to front desk to issue new key card bc it was not working. It happened more than 5 times for 3 days.
SOONHO, 3 night trip, Mar 7, 2021
Verified Hotels.com guest review
2 night stay before moving on to Port Douglas Bathroom had thick black mould in the tiles No house keeping it would have been good to be told this at check in so towels were not left on floor and hung up Only top sheet on bed and blankets were stored in cupboard blankets not aired and were not very fresh smelling
2 night trip with friends, Mar 2, 2021
Verified Hotels.com guest review
One night stay, good location, comfortable room
Stephen, 1 night trip with friends, Feb 26, 2021
Verified Hotels.com guest review
Tried to charge more than room was booked for. Some of the "special" guests that were there for a "conference" decided to have a party in the room next door which only ended when we complained to reception at 11.30pm
Andrew, 1 night business trip, Feb 20, 2021
Verified Hotels.com guest review
Friendly staff, good location, clean, tidy, good rates. Dined at the restaurant on site, nice meal and service. Easy check in and out. Definitely would stay here again.
Erin, 1 night trip, Feb 20, 2021
Verified Hotels.com guest review
Disapointed that the tour desk was not operating but staff were helpful and accommodating.
Lesley, 5 night trip, Feb 16, 2021
Verified Hotels.com guest review
Room was basic but comfortable.
1 night business trip, Feb 11, 2021
Verified Hotels.com guest review
Great location. Great pool. Good room service.
23 night business trip, Feb 3, 2021
Verified Hotels.com guest review
The lady at reception was so friendly and helpful!! GREAT CUSTOMER SERVICE... Room was nice and dark with great block out curtains and the most comfortable bed for a good night sleep.. 12th floor views were amazing!
Amanda, 1 night trip with friends, Jan 25, 2021
Verified Hotels.com guest review
Excellent service. We were given early check in. Comfortable hotel in a great location
Kim, 1 night trip, Jan 15, 2021
Verified Hotels.com guest review