Eleven by BFH offers a vibrant retreat near Playa del Carmen Main Beach. Start your day with continental breakfast, then unwind on the rooftop terrace or lounge by the outdoor pool.
Gonzalo Guerrero Ii Mz 26 Lt 4, Playa del Carmen, ROO, 77710
What's nearby
Quinta Avenida - 8 min walk - 0.7 km
Playa del Carmen Main Beach - 10 min walk - 0.8 km
Mamitas Beach - 12 min walk - 1.1 km
Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
Xcaret Eco Theme Park - 12 min drive - 10.2 km
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
Restaurants
El Fogón - 2 min walk
Vips Constituyentes - 2 min walk
Don Sirloin - 2 min walk
Corazón Contento PDC - 2 min walk
La Ceiba de la 30 - 2 min walk
About this property
Eleven By Bfh
Eleven By Bfh features a rooftop terrace and puts you within a 10-minute walk of Quinta Avenida. Guests can take a dip in the outdoor pool, and free perks include WiFi and continental breakfast daily between 7:30 AM and 11:00 AM. Also, Playa del Carmen Main Beach and Mamitas Beach are within a 15-minute walk.
At a glance
DONE
Hotel size
18 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from noon - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to contact this property by telephone, text message, or WhatsApp prior to arrival to arrange check-in.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
No cots (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
No on-site parking
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Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–11:00 AM
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Beach cabanas (surcharge)
Pool loungers
Facilities
1 building/tower
Rooftop terrace
An outdoor pool
Outdoor furniture
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Soap and shampoo
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
More
Daily housekeeping
Fees & policies
Refundable deposits
A damage deposit of USD 56 will be collected before check-in
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property is closed from March 11 2025 to March 10 2027 (dates subject to change).
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Mobile payment options include: PayPal.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Eleven by BFH Hotel
Eleven by BFH Playa del Carmen
Eleven by BFH Hotel Playa del Carmen
Frequently asked questions
Is Eleven By Bfh currently open?
This property is closed from March 11 2025 to March 10 2027 (dates subject to change).
Does Eleven By Bfh offer free cancellation for a full refund?
Yes, Eleven By Bfh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eleven By Bfh?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Eleven By Bfh?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Eleven By Bfh?
Sorry, there's no onsite parking at Eleven By Bfh.
What are the check-in and check-out times at Eleven By Bfh?
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Eleven By Bfh?
No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.
What is there to do at Eleven By Bfh and nearby?
Eleven By Bfh has an outdoor pool and beach cabanas.
Does Eleven By Bfh have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Eleven By Bfh like?
Eleven By Bfh is in Gonzalo Guerrero, a short 14-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Quinta Avenida.
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