London (QQP-Paddington Train Station) - 13 min walk
Marylebone Station - 29 min walk
Queensway Underground Station - 3 min walk
Bayswater Underground Station - 5 min walk
Lancaster Gate Underground Station - 9 min walk
Restaurants
Halepi - 3 min walk
New Fortune Cookie - 3 min walk
Aubaine - 3 min walk
Pret a Manger - 3 min walk
MEATliquor - 3 min walk
About this property
Troy
When you stay at Troy, you'll be within a 15-minute walk of Hyde Park and Kensington Palace. Free perks include WiFi and buffet breakfast daily between 7:30 AM and 8:30 AM. Also, Marble Arch and Kensington High Street are just a 5-minute drive away. The property is just a short walk to public transportation: Queensway Underground Station is 3 minutes and Bayswater Underground Station is 5 minutes.
Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age – 16
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (GBP 30 per day; discounts available)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 7:30 AM–8:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
Shared microwave
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Coffee/tea maker
Electric kettle
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for GBP 25.0 per night
Parking
Parking is available nearby and costs GBP 30 per day (984 ft away)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards, debit cards and cash.
Also known as
Troy Hotel
Troy Hotel London
Troy London
Troy Hotel
Troy London
Troy Hotel London
Frequently asked questions
Does Troy offer free cancellation for a full refund?
Yes, Troy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Troy?
Sorry, pets aren't allowed.
Is parking offered on site at Troy?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Troy?
Check-in start time: 2 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.
What's the area around Troy like?
Troy is a short 3-minute walk from Queensway Underground Station and 12 minutes' walk from Hyde Park.
Troy Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.6/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
14 September 2024
Very nice
Donalyn
Donalyn, 4-night trip
Verified Hotels.com guest review
8/10 Very good
26 December 2022
Thiti
Thiti, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
23 December 2022
Very comfortable stay. Would most definitely return.
Emma
Emma, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 November 2022
Great transport links
Used tesco vouchers so paid very little solo trip for theatre so didnt spend much time in there but it was clean staff very nice and the breakfast was a added bonus
room was clean bed bit hard shower small and could of done with somewhere to put your shower gel ect oh there was a fridge in a hidden cupboard tv signal wasnt great but i didnt really watch it
Overall the room and breakfast room where a bit chilly
But id stay again if the price was good
Excellent transport links tube and bus
Lynette
Lynette, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 October 2022
Great location!
Super location near Queensway tube. Traditional pub nearby. Comfy rooms and breakfast “ok” but ordinary.
Richard
Richard, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
7 September 2022
William
William, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 August 2022
The hotel service is fine, staffs are friendly and helpful.
Wifi is somehow not stable. They better strengthen the wifi signal rather than ask people not to download big files. I think it won't cost too much.
Bruce
Bruce, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2022
Julia
Julia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 May 2022
The location was amazing. The hotel was on the older side so it had fewer amenities, like air conditioning. Our chargers blew the breakers but management worked on the problem. After spending one night there we decided it would be best for us to move. The management worked with us to resolve the issues to our great satisfaction. The management was amazing. This review supersedes an earlier one, when after talking to representatives at Expedia, I thought all hope was lost.
Charles
Charles, 4-night family trip
Verified Expedia guest review
4/10 Fair
16 May 2022
Noisy, not a positive experience
Troy was an extremely disappointing hotel. The noise emanated from both inside and outside the hotel. My wife and I could barely sleep. The breakfast was substandard as they only served stale croissants, and cold cereals. The shower was excellent and probably the best part of the entire stay. The front desk assistance were nice enough. I don’t often leave negative reviews but this was not a comfortable place to stay.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 May 2022
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
9 May 2022
I’ve stayed there several times,it’s a convenient location.The breakfast is sufficient, but always the same.
I would stay there again.
Jennifer
Jennifer, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 May 2022
Vickie
Vickie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 April 2022
Will be back!
A comfortable hotel with lovely old features, located in a quiet street close to park and tube station. Very friendly staff and good breakfast. Great value for money.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 April 2022
Peter
Peter, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 April 2022
Martin
Martin, 1-night trip
Verified Expedia guest review
8/10 Very good
9 March 2022
Handy for where I needed to be
Perfect for my needs, simple. Breakfast was an extra bonus too
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 February 2022
I've stayed in the neighborhood and like the area but this was my favorite hotel. The room was not huge but adequate for two people. The breakfast was good and the staff helpful.
William
William, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 February 2022
We stayed in the family room which was large, clean and comfortable. The breakfast was limited in choice but adequate for what we needed. The staff were all friendly and the hotel clean throughout. We would stay here again.
James
James, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2021
Excellent stay in cosy room
We had a lovely stay at Troy. Clean room, and friendly and accommodating staff.
M.
M., 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2021
Ghazi
Ghazi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2021
Alright stay
Good budget stay. The single room was ok sized. The shower unit very small as you cannot move when inside. It's fine for a short stay. Close to Bayswater station and shops/restaurants
Vinay
Vinay, 2-night business trip
Verified Hotels.com guest review
6/10 Good
6 November 2021
Alright stay
Single Room was very small, the main Ceiling light to low as I could hit it with my forehead...I'm 6"1.
The room is catered for a small person.
The bathroom sink and toilet too small. The shower cubicle height and width again too small. You couldn't manoeuvre round.
Positives...Quiet and Friendly staff, free Breakfast
Vinay
Vinay, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 June 2021
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 February 2020
Central and near Hyde Park
Clean, quiet and near to Venue. All I needed. Good, recommended.