When you stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be a short five-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. You'll have free perks such as WiFi and self-parking. Bonuses such as washers/dryers, fridges and microwaves are in all apartments. The property is only a short walk to public transportation: Kowakidani Station is 4 minutes away.
Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
Chisuji Falls - 11 min walk - 0.9 km
Okada Museum of Art - 13 min walk - 1.2 km
Hakone Open Air Museum - 15 min walk - 1.3 km
Hakone Kowakien Yunessun - 16 min walk - 1.4 km
Getting around
Haneda Airport (HND) - 128 min drive
Narita Intl. Airport (NRT) - 83.6 miles/134.6 km
Hakone Ohiradai Station - 4 min drive
Hakone Miyanoshita Station - 18 min walk
Hakone Gora Station - 28 min walk
Kowakidani Station - 4 min walk
Restaurants
The Hakone Open-Air Museum Café - 2 min drive
箱根餃子センター - 2 min drive
ダイニングはこね - 2 min drive
CAFE Ryusenkei - 16 min walk
鮨・天麩羅 風月 - 3 min drive
About this property
Rakuten STAY TERRACE Hakone Kowakudani
When you stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be a short five-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. You'll have free perks such as WiFi and self-parking. Bonuses such as washers/dryers, fridges and microwaves are in all apartments. The property is only a short walk to public transportation: Kowakidani Station is 4 minutes away.
At a glance
Property size
23 apartments
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site self-parking
Limited on-site parking (max 1 space per unit)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Pool/Spa
Indoor private mineral hot springs (onsen)
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free uncovered self parking on site
Limited onsite parking (max 1 space per unit)
Electric car charging station on site
Family friendly
Children's dinnerware
Food and drink
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Paper towels
Cookware/dishes/utensils
Rice cooker
Electric kettle
Coffee/tea maker
Dining
Dining table
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Separate bathtub and shower
Rainfall showerhead
Spring water bathtub
Hair dryer
Toothbrush and toothpaste
Free toiletries
Toilet paper
Shampoo
Towels provided
Slippers
Laundry
Washer/dryer
Laundry detergent
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 35
Well-lit path to entrance
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Window screens
Vending machine
Free bottled water
Location highlights
Near a train station
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
23 rooms
4 floors
1 building
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Pets
Service animals exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has indicated there is a carbon monoxide detector on the property.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
Are pets allowed at Rakuten STAY TERRACE Hakone Kowakudani?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rakuten STAY TERRACE Hakone Kowakudani?
Yes, there's free self parking. Onsite parking is limited (max 1 space per unit). Electric vehicle charging is available.
What are the check-in and check-out times at Rakuten STAY TERRACE Hakone Kowakudani?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.
Does Rakuten STAY TERRACE Hakone Kowakudani have private hot tubs?
Yes, each apartment has a spring water bathtub.
What's the area around Rakuten STAY TERRACE Hakone Kowakudani like?
Rakuten STAY TERRACE Hakone Kowakudani is a short 4-minute walk from Kowakidani Station and 18 minutes' walk from Hakone Kowakien Yunessun.
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Reviews
Rakuten STAY TERRACE Hakone Kowakudani Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Amenities
9.6
Property conditions & facilities
Guest review summary
What guests liked
The hot tub and sauna were a great addition to the stay, providing a luxurious and relaxing experience. (25 reviews)
The property offers luxurious and spacious spa facilities, including private onsen, hot springs, and saunas, providing a relaxing and rejuvenating experience. (25 reviews)
The property has a well-equipped kitchen and nearby restaurants are accessible via train or bus, with some guests appreciating the convenience of having a kitchen to prepare meals. (7 reviews)
This room was everything it stated and more. The room was clean and included many nice amenities. I would definitely stay again.
Verified review
10/10 Exceptional
22 April 2026
We really enjoyed our stay here! The hotel is super nice, clean, and comfortable. The location was perfect and made it easy to get around. We’d definitely stay here again
Verified review
10/10 Exceptional
10 July 2026
Modern, clean and well equipt apartment. Beautifully furnished, new appliances, projector and screen and sauna was a bonus. Highly recommend. Convenient location close to railway station and connection to bus route
Verified review
10/10 Exceptional
9 June 2026
The best hotel I have stayed in my life. I wished I had booked it longer. The perfect place to relax. The attraction nearby were not interesting, but this hotel made up for it.
Verified review
10/10 Exceptional
5 June 2026
The most amazing stay in Hakone! It truly felt like a retreat and wished I would have stayed an extra night. We rented a car during our stay and it was easy to navigate from hotel to the lake. Room was huge and had everything we could have ever needed. Onsen was great and the balcony view was absolutely beautiful. Will definitely be back!!
Verified review
10/10 Exceptional
15 August 2026
The place was clean and has a washer/dryer. Beautiful bathroom with a hot spring water flowing in the tub. Huge apartment for the family. They are quit remote from any restaurants, we arrived late to the hotel and had to go out to find dinner, most of the restaurants there were closing by 8p. So we walked around tired and hungry and not finding any place to eat dinner, But found Lawson and grab some instant noodles to bring back to the apartment to eat, Had I known about the scarcity of dinning options, I would have just packed food to make there. There was a nice kitchen with all the amenities to make a meal. I would go back and bring food next time.
Verified review
10/10 Exceptional
7 June 2026
Amazing room, private onsen, comfortable king size beds. Only downside was not being able to store luggage after checkout but there are luggage lockers in most train and ropeway terminals. Room was more like an apartment and very comfortable.
Verified review
10/10 Exceptional
11 June 2026
No staff at property. Laundry in room was great. Specious rooms, very comfortable stay- felt like home. Location is not great. Limited dining options if you want to eat out.
Verified review
10/10 Exceptional
28 May 2026
Quiet, clean, modern and family friendly property. Good location, near subway and bus station to access attractions in the area within very reasonable amount of time. Property has plenty of space with private dry sauna and hot spring tub for convenient access. Wish that we have abundance of time to spend and enjoy this property. Highly recommended for winding down and quiet family time away from the bustling cities.
Verified review
10/10 Exceptional
26 May 2026
Very modern, clean and comfotable, with inroom onsen and sauna with red light and outside footbath in every suit, even a telescope and a projector.
The only downfall is its not walking distance to any stores or restaurants you need to take a cab.
Verified review
10/10 Exceptional
4 April 2026
Loved the room, great for families and kitchen well equipped. The onsen and sauna were a great addition to the stay.
Would recommend that you bring food supplies as only one place near the station to get food.
Verified review
8/10 Very good
28 May 2026
The living room & dining rooms where spacious & everything very tidy & clean & washing machine fabulous as was the outdoor entertaining area but the check in process was quite difficult & trying to speak with staff was also difficult but property was fabulous
Verified review
10/10 Exceptional
15 April 2026
Although needing a train to access this place massively exceeded our expectations. The apartment was enormous with the luxury of a private semi outdoor thermal bath & a sauna. For a family of 5 this was absolutely perfect, very glad we chose here & not the other older hotels in the area
Verified review
10/10 Exceptional
20 December 2025
The apartment was excellent. Amazing facilities, clean and modern.
Verified review
10/10 Exceptional
21 June 2025
Amazing hotel with great facilities, highly recommend
Verified review
10/10 Exceptional
4 October 2025
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
Verified review
10/10 Exceptional
21 March 2026
Awesome room, loved onsen tub and foot bath. A little dangerous to walk to train station as road didn’t have a sidewalk for the majority of the walk.
Verified review
10/10 Exceptional
19 April 2026
Wow - this place was amazing. I felt so spoiled coming back at the end of each day and soaking in the foot bath or onsen tub in our beautiful apartment. The kitchen and bathroom are also fantastic. There are not many restaurants near by, but we didn't mind bringing food with us to cook. There is also a 7-11 for supplies a 15-minute walk up the hill. We could easily catch the bus or train from here for our daily adventures. Our kids liked the foot bath and big projector screen for watching shows in the evening.
Verified review
10/10 Exceptional
16 December 2025
Modern hotel, thoughtful amenities. Loved it
Verified review
10/10 Exceptional
5 November 2025
It's a very good hotel, we all had very time, and enjoy the facilities in the unit .
Very clean and spacious.
Verified review
10/10 Exceptional
31 May 2025
A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days.
Verified review
8/10 Very good
12 June 2026
The Rakuten was a tech heavy experience. It is an unstaffed hotel and the check in process is handled through a tablet at the entry. Kuwakudani in Hakone is quite isolated. You can walk to nearby towns but you have to along the side of busy roads. The room was heavy with tech. We had a tv, projector and a portable projector. The bath and shower were awesome. And we loved the outdoor foot bath. The room was spacious and very clean. I would recommend bringing groceries and taking advantage of the full kitchen even if you are a tourist. Call me old school, but I still like having a check in and front desk staffed by people. I could have used someone to help answered questions and help me familiarize with the complexities of public transportation in those areas. All in all a great stay and a very affordable price for the accommodation.
Verified review
10/10 Exceptional
2 April 2026
What a treat it was to stay in this accommodation near the end of our trip through Japan. It was a great place to relax and made accessing Hakone's attractions very easy. Wish we could have stayed for more nights!
We were disappointed that more coffee pods were not provided by the host for the advertised in-room coffee maker (rare in Japan) - only three for our multiple night stay with two adults. Trekking up and down from the 7-eleven with to-go cups wasn't ideal. That said, the room amenities and complimentary snacks/beverages were appreciated.
Verified review
10/10 Exceptional
23 October 2025
The room is very clean and tidy. I like the most is the size of the room and the Onsen.