Hotel Santika Pandegiling Surabaya - CHSE Certified

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View from room
Premium bedding, in-room safe, desk, free cribs/infant beds
Premium bedding, in-room safe, desk, free cribs/infant beds
View from room

Overview of Hotel Santika Pandegiling Surabaya - CHSE Certified

Hotel Santika Pandegiling Surabaya - CHSE Certified

3.0 star property
3-star hotel in Surabaya with restaurant and bar/lounge

8.6/10 Fabulous

50 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
Jl. Pandegiling No. 45, Raya Darmo, Surabaya, East Java, 60264
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
For families
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Surabaya
  • Tunjungan Plaza - 7 min drive

Getting around

  • Surabaya (SUB-Juanda) - 38 min drive
  • Surabaya Pasar Turi Station - 16 min drive
  • Surabaya Gubeng Station - 29 min walk

About this property

Hotel Santika Pandegiling Surabaya - CHSE Certified

Hotel Santika Pandegiling Surabaya - CHSE Certified is a great choice for a stay in Surabaya. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, body wraps, or facials. Other highlights include a fitness center and a bar/lounge. The helpful staff and WiFi get good marks from fellow travelers.


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 124 rooms
  • Arranged over 8 floors


  • Check-in time from 2 PM - 11:30 PM
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Safe-deposit box at front desk
  • Fitness center
  • Spa services


  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk


  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body wraps.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 100000 per person (approximately)

Children & extra beds

  • Rollaway beds are available for IDR 288000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Santika Pandegiling
Hotel Santika Pandegiling Surabaya
Santika Pandegiling
Santika Pandegiling Surabaya
Hotel Santika Pandegiling Surabaya Java
Hotel Santika Pandegiling Surabaya
Hotel Santika Pandegiling Surabaya CHSE Certified
Hotel Santika Pandegiling Surabaya - CHSE Certified Hotel
Hotel Santika Pandegiling Surabaya - CHSE Certified Surabaya

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities

8/10 Very good

My stay was ok not a great hotel but good for transit or a day stay The hotel dont serve food for lunch or dinner only breakfast
Low Peng, 1-night business trip
Verified guest review

10/10 Exceptional

Breakfast and room
Food is good and room is clean
1-night business trip
Verified guest review

2/10 Poor

The Worst Hotel
AC ga dingin, masuk hotel jm 6.30 sore smp tgg jm 9.30 malam bt tukang servicenya perbaiki tp sama juga ga dingin2, disuruh tgg lg 1-2 jam karena AC nya br bisa adem klo uda 1-2Jam (mana ada yg blh AC ky gini klo baru adem 1-2jam) pelayanannya buruk banget, tidak ada perkataan maaf dari pihak hotel, dibantal ada serangga lagi..bener2 nih hotel berbintang tp kualitas kaya losmen aj..Kapok nginep di hotel ini..Booking 4kamar, hny 1 kamar aj yg normal..yg tiganya masalah semua...
Novi, 1-night family trip
Verified guest review

4/10 Fair

2-night trip
Verified Expedia guest review

8/10 Very good

The stay was satisfactory - nothing that you can really fault in, but nothing exemplary stood out too. The water pressure from the shower head was minimal, which made me worry how to shampoo my hair. Luckily, the pressure from the rainshower was more decent. Bed was comfy enough and the rest of the room clean enough. Nothing to fault. Breakfast variety was lesser than the other Santika Premiere hotel we stayed in Malang. Much room for improvement overall, I guess.
Jancy, 1-night romance trip
Verified guest review

10/10 Exceptional

Convenient hotel
Good and clean hotel, comfort and having convenient room size. Wifi also good.
jimmy togar, 3-night business trip
Verified guest review

10/10 Exceptional

Verified guest review

10/10 Exceptional

Excellent business at unbelievable prices
Very good staff and place is excellent. Lacking is swimming pool orelse you have all things in place. Just checkin and keep working with your business. Defiantly will come back l
Verified Orbitz guest review

10/10 Exceptional

Verified guest review

8/10 Very good

Extra Guest parking so far to hotel front lobby
Verified guest review