Verified
2/10 Poor
10 February 2026
WORST EXPERIENCE FROM HUNDREDS OF TRIPS
NEVER STAY HERE
Booked room, arrived 00.20 after long flight... say they have no record of booking (checked name, booking ID etc)
Thensay no room available / full. Cant biok new room online as past midnight... walking around Mumbai for 1.5 hours trying to find a hotel with room available
Tried to get refund, hotels.com, says 'not the hotel policy'
Such a mess. Dont stay here.
Edward
Edward, 8-night trip





















