Located near Great Mosque of Makkah, Al Shohada offers a warm welcome with shopping on site and a daily manager's reception. Guests can unwind with spa services or get work done at the business center. With in-room WiFi, dry cleaning/laundry services, and helpful staff have left lasting impressions on previous guests.
Ajyad Street, Holy City, Makkah, Makkah Province, 21955
What's nearby
Great Mosque of Makkah - 10 min walk - 0.8 km
Abraj Al-Bait Towers - 11 min walk - 1.0 km
Well of Zamzam - 12 min walk - 1.0 km
Kaaba - 12 min walk - 1.1 km
King Fahad Gate - 13 min walk - 1.1 km
Getting around
King Abdulaziz Intl. Airport (JED) - 75 min drive
Makkah Station - 16 min drive
Restaurants
29Th Floor - 6 min walk
Al Majlis - 13 min walk
بيتزا هت - 10 min walk
Masharef Lounge - 13 min walk
Al Khairat Restaurant - 13 min walk
About this property
Al Shohada by Palm Rich Makkah
Al Shohada by Palm Rich Makkah puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and Kaaba. Guests will have free perks like WiFi and valet parking. This luxurious hotel is also within a 15-minute walk of Abraj Al-Bait Towers.
Languages
Arabic, English, Urdu
At a glance
Hotel size
494 rooms
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 12:30 PM
Express check-in/out available
Minimum check-in age – 15
Check-out time is 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Couples wishing to share a room must provide proof of marriage
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free on-site valet parking
On-site self-parking (SAR 250 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Designated smoking areas
No alcohol allowed on site
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Barbecue grills
Free daily reception
24-hour room service
Snack bar/deli
What to do
Shopping
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Banquet hall
Art Deco architecture
Accessibility
Elevator
Elevator door width (inches): 10
Wheelchair accessible
Wheelchair-accessible parking
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 50 for adults and SAR 25 for children
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for SAR 110.0 per night
Parking
Self parking costs SAR 250 per night
Policies
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
State tax ID - 5%
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001669
Also known as
Al Shohada
Al Shohada Hotel
Al Shohada Hotel Mecca
Al Shohada Mecca
Hotel Al Shohada
Hotel Shohada
Shohada
Shohada Hotel
Hotel Al Shohada Makkah/Mecca
Al Shohada
Al Shohada Hotel
Al Shohada by Palm Rich Makkah Hotel
Al Shohada by Palm Rich Makkah Makkah
Al Shohada by Palm Rich Makkah Hotel Makkah
Frequently asked questions
Does Al Shohada by Palm Rich Makkah offer free cancellation for a full refund?
Yes, Al Shohada by Palm Rich Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Al Shohada by Palm Rich Makkah?
Sorry, pets aren't allowed.
Is parking offered on site at Al Shohada by Palm Rich Makkah?
Yes, there's free valet parking. Parking spots may be limited.
What are the check-in and check-out times at Al Shohada by Palm Rich Makkah?
Check-in start time: 4 PM; Check-in end time: 12:30 PM. Check-out time is 1:00 PM. Express check-in and check-out are available.
Are there restaurants at or near Al Shohada by Palm Rich Makkah?
Yes, there's an onsite restaurant.
What's the area around Al Shohada by Palm Rich Makkah like?
Al Shohada by Palm Rich Makkah is a short 10-minute walk from Great Mosque of Makkah and 12 minutes' walk from Kaaba.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Al Shohada by Palm Rich Makkah Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.8/10
Staff & service
7.2/10
Property conditions & facilities
Reviews
8/10 Very good
23 July 2018
Ali
Ali, 1-night trip
8/10 Very good
18 June 2018
Verified traveller
1-night trip
6/10 Good
22 April 2018
عليكم
للاسف وللمرة الاولى في فندق اشهداء اطالب بدفع مبلغ مقابل موقف السيارة بالرغم من انني احد زبائن الفندق متى ما جيت لمكه
للمعلو مية فان احد عوامل تفضيل فندق الشهداء هو وجد الموقف المجاني للسيارة بالرغم من بعد المسافه عن الحرم
ولكن الا هذه الميزه الغيت
ahmed
2/10 Poor
19 April 2018
They charged car parking fee 50 Sr / day however car parking is with booking
Room service very poor second day we called many times but no no room service
Verified traveller
2-night trip
6/10 Good
16 April 2018
Good
The Room was Nice But When wE open the Windows Frame full Of dust , toilet flush not working well , problem during check out With wrong posting FB outlet
Odah
4/10 Fair
13 April 2018
Not a 5 star hotel
I had booked the hotel and paid for online. Arrived at the hotel late in the evening to find the hotel staff not speaking much English and not very helpful. The receptionist said that the room had been booked but no payment was received and that we had to pay again. Even though we produced proof of payment he still demanded another payment. It was a problem with their bank I found out later. I did get a refund but it caused quite a bit of inconvenience.
The room needed updating and the shower was dirty.
The restaurant floor was not swept regularly during the buffet breakfast, there were bits of food etc on the floor.
The lobby however is spacious and very good.
Verified traveller
6-night trip
8/10 Very good
12 April 2018
فندق جيد
اقامة جيدة ولكن للاسف المطعم كان مغلق
MUSTAFA
10/10 Exceptional
8 April 2018
Ayman
10/10 Exceptional
7 April 2018
mounir
8/10 Very good
30 March 2018
A nice hotel for omra
I was allowed to check out a bit later than expected.
Verified traveller
2/10 Poor
25 March 2018
خدمة سيئة جدا
اسوء خدمة عملاء موظفين ليس لديهم مسؤوليه ولا الخبرة في احترام الضيف وانهاء اجراءات الدخول لا انصح احد يحجز من خلال النت بالفندق هذه ولا يوجد رقم هاتف شغال تتواصل مع احد منهم
mohamed
10/10 Exceptional
3 February 2018
Verified traveller
1-night trip
2/10 Poor
20 January 2018
كان الاستقبال سيِّئ جداً، والمعاملة سيئة، وموظفي المطعم يتعاملون بأسلوب غير لائق مع النزلاء، وطعام الفطور سيِّئ،
ashraf
ashraf, 1-night trip
6/10 Good
5 January 2018
Standard has gone down, not a five star
I have stayed in Al Shohada hotel twice prior to this visit and i can clearly see the standard has gone down and it is certainly not a five start hotel.
The positives:
-The hotel staff quickly came to pick up the luggage on our arrival and safely took to our room
-The reception staff looked nice and gentle, although had to bring in a translater on one occasion to explain one problem
- The two issues related to shower/toilet were responded and fixed in quick time (within 30 mins) by the housekeeping staff who were humble and polite
The negatives:
- We booked a twin bed room for x2 adults, x2 kids through expedia and what we got is one king size bed. On multiple complaints, we were told sorry this is what we have to bear with, as hotel is full
- We booked a non-smoking room through expedia and what we got was a room in a corridor full of smoking guests and bad smell all around. Again this was complained to reception but to no avail
- The toilet flush wasn't working on first use and the shower drain was blocked. These were fixed on reporting but what i find disappointing is that these should be checked prior to room allocated to new guests
- The housekeeping is TERRIBLE, of our 5 nights stay only once did the room service came to change towels/bed sheets and clean room (despite calling them 3 times and every time they acknowledge to come but won't). This room service bloke was a rude person and the hotel needs to teach him how to speak to guests.
Wasim
Wasim, 5-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
30 December 2017
المكان قريب من الحرم (10 دقائق مشي دون زحام )
الاثاث والموكيت قديم جدا ومستهلك
المطعم ممتاز
خدمات الغرف غير موجودة
الاستقبال جيد وسريع
Hotel is 10 minutes walk to Haram
Reception is satisfactory
Restaurant is Great
Carpet is old and dirty
Elevators great
Room service Bad
No tea or coffee
MUSHABBAB
MUSHABBAB, 2-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
28 November 2017
Mohamed
Mohamed, 1-night trip
This review was submitted before 2018 and has not been verified.
4/10 Fair
19 October 2017
Riyadh
Riyadh, 2-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
1 January 2017
clean
good
Khan
This review was submitted before 2018 and has not been verified.
4/10 Fair
26 December 2016
يحتاج الى التطوير والتحسين
مقبولة..ولكن سابقا كانت افضل
MOHAMMED
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
12 December 2016
Two Nights
very Fine
Amr
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
4 December 2016
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
18 November 2016
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
9 November 2016
Pleasant experience,Lobby was very attractive with sufficient sitting area. Comfortable seats. Breakfast is just Okay.Toilets were not maintained properly. Toilet Seat was broken. Rooms are not well lit. A bit noisy place. Guest talking loudly in corriodors
Javed
This review was submitted before 2018 and has not been verified.
6/10 Good
8 November 2016
الغرف غير هادئه صوت الغرف المجاوره والعمال في الممر مزعج وحتى وقت متأخر من الليل
Qasem
This review was submitted before 2018 and has not been verified.